“Reasonably priced, good customer service in person and over the phone, as I appreciate them at least answering the phone. May have to wait but that comes along with car maintenance. Will be my go to place for car needs”
“Great people and great service. Highly recommend giving OBriens a try if you need Tires and alignment, or anything like oil change and tire rotation. Also any mechanical concerns you might have about your vehicle.”
“They are always quick and kind. I've been using them for over 10 years and drive from Collinsville to Granite so I Know the job is done right. And Ladies get a $10 off coupon on Thursdays. Can't beat the service or atmosphere.”
“I found myself stranded in Pontoon Beach last night with a flat tire. I stopped by Patterson's in the morning to see if they could fix it... but they were crazy busy, and it looked like a couple of hours' wait. The owner saw that I was in a predicament and sent someone out to help me air up my tire so I could get home.
I was super impressed with how thoughtful and professional everyone was (including the technician who happily came out into the snow to air up all my tires)... I'll definitely be going back for all of my tire maintenance,and I will recommend Patterson's to anyone who asks about a good tire place!”
“I came first thing in the morning on Saturday, July 13, 2024. There was one vehicle ahead of me when I pulled up. In no time it was my turn. They were quick, recommended me a new filter (which I purchased) and had me on my way in no time. I usually go to the one on Chambers in 63136. However, I'd literally come the extra way JUST FOR THE SERVICE! Great job to all the employees!!”
“The staff are truly excellent. They are always upbeat and genuinely ready to help and get the job done. They don't browbeat their clientele and never try and sell you anything you don't need. Their facility is kept clean and orderly. They are prompt and courteous. I don't trust anyone else for my oil changes.”
“The techs working there have always done a good job of giving me a heads - up about potential problems. I've never felt pressure to upgrade services or felt like they were trying to scare me into buying extra services. I've had my Jeep serviced by Rapid Lube for the majority of the 25 years I've had it.”
“1st time at this location, not really sure, the guy that pulled me in said why did it take to long to get down under car, heard a lot of banging under car hope all ok and then credit card machine was having issues, hope I am not charge more. I may just go back to my original location.”
“The manager Staci is great manager she goes above a beyond. I got a set of Cooper tires buy 3 get 1 free a free alignment plus road side assistance included for 1073. I highly recommend them.”
“If this is the Woodriver location they are fast and very nice. Granite City location, gets 1 star and that's being nice. Went to get my oil changed at the GC location. Sign on the door said temporary hours 8am-5pm. Fine! I waited on the parking lot until 8:30am, no workers! This place is horrible! Again, I'm only talking about the Granite City location!”
“Five Bright Stars!Upon stepping into the realm of automotive dealings, one is often greeted with a cacophony of misdirected promises and overly enthusiastic salespeople. But not at Roberts Motors Ford in Alton, Illinois. Here, my auto-buying experience was turned upside down - and I mean this in the most positive, thrilling, and fabulous way possible!John Roberts, the magician behind the wheel of this outstanding dealership, is a car guru who would have to break the speedometer to go any further in terms of excellence. He is unlike any other dealer I have encountered in my cross-country search for the perfect Ford Raptor.His communication is akin to a striking Mustang galloping through the prairies, fast, precise, and packed with an effortless charm that leaves an indelible mark. He was the only one, amongst the hundreds of dealers I had the chance (or rather, the challenge) to interact with, who gave meaning to the term "fair deal".And when I say "fair", I'm talking about a deal that was so impeccable, so incredibly balanced, that it could have only come from a genuine enthusiast and a caring professional like John. He not only met but vastly exceeded my expectations.But the true magic of Roberts Motors Ford isn't just confined within Alton, Illinois. It's that their exceptional service extends, literally, across the country. When I say I found my dream Ford Raptor in Alton, all the way from San Diego, California, it sounds like a logistical nightmare. But John made it as smooth as a Sunday afternoon drive, orchestrating the shipping of my new vehicle across state lines with effortless ease.Roberts Motors Ford is where cross-country dreams come true, thanks to the passionate dedication of a team led by a star like John. Their commitment to finding the best deal, regardless of the miles in between, is a testament to their top-notch service.So, if you're on the hunt for a new vehicle, forget about driving around in circles, just head straight to Roberts Motors Ford. They will drive miles for you, both figuratively and literally!To sum up, my experience at Roberts Motors Ford, with the fantastic John Roberts at the helm, was nothing short of an automotive revelation! Prepare yourself for a deal you can't refuse, a service you can't fault, and an experience you'll never forget.Roberts Motors Ford, they're not just selling cars, they're building relationships. And let me tell you, that's a drive worth taking!”
7AM - 7:30PM
3801 IL-159, Glen Carbon“I had my oil changed on Sunday morning at the Glen Carbon location. Every employee was upbeat, pleasant, positive, and very professional. They all worked together like a well-oiled machine! Brandon was patient and took the time to explain everything. Kuddos to Valvoline for their employee vetting process and customer service training!”
“I ran into an issue with someone who is training and learning, however they were very nice and informative and really went out of their way to make it right for both me, and for the vehicle next to me that experienced a delay while they worked to rectify the issue with my service. I am grateful for how they took care of me. I am a long term customer and will continue to be! Thank you to all involved!”