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February 2024 by Gary Hendricks
Love this store they took care of me
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November 2023 by robert dannenbrink
great service
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November 2023 by Eugene Depper
The manager here is awesome she set me up with an awesome phone that works very well and she's very nice so I recommend this location
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October 2023 by James Ritter
Helpful friendly staff. Good phone at great price. Transferred contacts and photos.
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September 2023 by Mistie Williams
Love this place and love the girls that works there
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July 2023 by Jeremy Dunham
Manager on site 6-8-23 is very rude and unprofessional. She should not be representing metro pcs. You will loose customers due to her actions. I myself will never go through metro pcs. And the kicker is I was at a store 3 doors down not even at a metro pcs business at all. Thank you for acting the way you did (KAREN)
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June 2023 by Julie Phillips
Diane is the best. She runs the Wood River, IL location. You are amazing and always extremely helpful!!!
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May 2023 by Julie Phillips-Loudenback
Diane is the best. She runs the Wood River, IL location. You are amazing and always extremely helpful!!!
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March 2023 by Michelle Robinson
1/2 star if I could rate it that....been calling for an hour and a half with no answer, now closed, how CONVENIENT. I was there last weekend and the clerk sent a couple texts to my phone and now I get game advertising every time I look at my phone. Wake up METROPCS, you are losing customers over poor service!! Definitely going with a new server tomorrow!!
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February 2023 by Debbie Meyers
Says open on Sunday on website but it apparently isn't so couldn't get my granddaughters phone bill paid. Please update website
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January 2023 by Eddie Knight
Great customer service. The woman who works behind counter knows her stuff. I mean she is good. She has excellent customer service and very very helpful. TMobile is lucky to have her as an exceptional employee. Not kidding. My name is Kellie and Ed and I are on t mobile plan. She's been there a while. She definitely needs a great raise promotion or something. She takes pride in her job and it shows.
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January 2023 by Kellie Jarrett
Great customer service. Exceptional service.
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August 2022 by Val Carman (Val)
I just recently moved to Illinois and wanted to switch my phone service from Cricket(Yuck,yuck,yuck) to Metro.I've never had an experience like this before...the Lady (Diana) was SO NICE AND FRIENDLY AND HELPFUL! BEFORE IT WAS OVER WITH, I MET A NEW FRIEND!She was AWESOME with me and to me and that really gave me a WONDERFUL EXPERIENCE!Another girl came in while I was there giving Diana MAJOR ATTITUDE AND TELLING HER WHAT SHE COULD DO AND GET WITH METRO, EVEN THOUGH DIANA WAS ALREADY HELPING ME.PEOPLEWhen you dealing with othersAT LEAST BE POLITE! YOU DON'T KNOW IF THE PERSON YOU'RE DEALING IS GOING THROUGH THINGS, OR MAY BE YOU ADDED TO THE TYPE OF DAY THEY'RE HAVING... GOOD OR BAD SO CHECK YOUR ATTITUDE AT THE DOOR!DIANA YOU ROCK!VAL CARMAN-BANKSMARINE ILLINOISAugust 2022Diana Burgess Owens
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August 2022 by Richard Stoner
Usually one employee on site may have to wait a while
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August 2022 by James Moulton
Overall a good experience. Person working was extremely helpful.
