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March 2024 by Lindsay Edwards
My pkg has been sitting there since February 29th!! It’s March 12th!! Get it together. What in the world is going on there?!
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January 2024 by Ritu Kashyap
We came to this location to get a passport for our daughter. Michael assisted us and was really friendly and helpful.
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December 2023 by Nancy Flores
Pat helped us with our passport application and was quick service!
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December 2023 by Jessica Sanchez
First time coming to wood dale post office and Pat gave the best experience. Thank you so much for all your help Pat
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December 2023 by GARY DYER
Just went in to get a receipt for a package and there was 8 people in line with packages = only one person working the desk. I left after waiting 5 minutes and the line not moving at all.
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November 2023 by Donna M
What's going on at Wood Dale Post office? My neighbor moved and had to make multiple trips to get mail that wouldn't transfer to new address. 2 months later still not completely resolved. My mail was held for 2 weeks, supposed to get delivered, 1 week later my held mail is lost. While I was waiting today, a woman with 3 kids had been there 1.5 hours waiting for passports renewal. She had appointment but every customer that comes in takes precedent. She's rightfully upset but trying to be patient. I just left bc not urgent, I'll return tomorrow. Do you need more staff or more efficiency?!
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September 2023 by Michelle Oregel
Horrible, Horrible service!!! I made a passport appointment on 8/31. The man Michael totally lazy wouldn’t help me because he was going to lunch at 11:45… even thought I had an appointment. Instead of him trying to help me he proceeded to walk around and told me I had to make another appointment and come back. Didn’t even help at all. He was horrible horrible, horrible I will never be coming here again.
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August 2023 by Tracey “Cookie” Crumble
Staff is nice enough HOWEVER, I transferred my mail out of state because I moved! Both my husband and I are still receiving mail at old address with no way to retrieve it! I moved away 7/8/23! Mail was transferred a week prior! I’m still getting emails showing what’s going to my old address!!! WITH SENSITIVE INFORMATION!!! If anyone sees this I need assistance because this is unacceptable!!! No email to confirm or letter! Just mail still going to old address!!!
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August 2023 by Hayley Brusell
I had a package passing through here and it still hasn’t arrived to my location.
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August 2023 by Michael Wise
The Wood Dale IL post office is literally the worst. Every time I try to go pick up a package that I know for a fact that they have. It's always some story. Just pure lazy people, nobody wants to go and look. It's your job to do so instead it's story time... Three different timee I try to go get my package and it's always something..
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March 2023 by Bob Rammos
This place is an absolute disaster. Never any employees and just the same old man Michael, who’s slower than molasses. When he’s not driving customers out from frustration and long wait times, he’s rejecting everyone’s drop off package due to not enough tape or too much tape. He must get paid per walk out. Government incompetence at its finest!
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March 2023 by Dan C.
The old hippie guy working there is seriously the worst customer service individual I've ever experience. Takes his sweet time for everything and has refused multiple packages of mine due to minuscule details (packaging looks to beat up or the box has a code on it). Refuses to even let you scratch off codes on boxes and says you need to buy one of theirs to ship, the guy is complete garbage
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December 2022 by Salam Sayeed
It was worst experience while applying for my childs passport. We had an appointment for 2:30pm i was there at 1:50pm. They checked the docs and kept us standing/waiting till 2:30pm and there was a lady called "JANITA" who doesn't know how to even take passport application all she was trying was act smart in front of us after we are waiting for so long. And at the end she refuse to take our application just because we were yelling at her because she was on break since hours. At last the other guy Micheal was kind enough to help us. She was trying to stop him and created a scene we were out around 3:30pm almost 2hours just to submit a passport application. Horrible experience. I would have given less than 1 star.
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December 2022 by redbeetle8
Went to the post office on my lunch break to ship some packages for Christmas. Line was out the lobby door into the foyer, but the two workers kept the line moving and were so helpful. They greeted every customer cheerfully and wished them happy holidays at the end of every transaction. I was out in 15 min. Great job for a stressful time of year!
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December 2022 by K'Andre Haley
The lady at the front janita juanita or whatever had the most horrible attitude. Poor customer service
