-
March 2024 by Bartosz Surowka
One of the best places for window replacement. They even carry Porsche, Lamborghini and Rover windshields!
-
March 2024 by Nancy Epstein
From the first call to picking up my car today, great service.My first time with a rock hitting my windshield and I called my insurance company, on a Saturday. I was linked through to Safelite and an appointment was made for Monday morning. The crack was no bigger than a dime so it was sanded and resin put in. I cannot see it except from the inside where is there is a smudge. The people were were so nice on the phone and in person. I hope I never have to see them again, except to say hello! LOL
-
February 2024 by Melissa Humanicki
even though it's hard to get a hold of someone at the front desk through the phone, it was very easy to make the appointment anyways, and they completed the work within an hour. also very reasonably priced considering my car is brand new. would definitely recommend!
-
February 2024 by C Smith
Fast convenient
-
January 2024 by Jonathan Gallardo
Trouble free experience! Easy to schedule appointment on the web and comfortable waiting area.
-
December 2023 by K W
Thought I'd use their service to see how it is. First scheduled appt, they cancelled on me because the tech was stuck on a current job and won't be able to make it to my appt. Fine, so I tried to make another appointment, got transferred to the location by me, got disconnected, then went to vm after calling them back. This review would've been a 1 star, but the tech that finally showed up was nice and friendly.
-
November 2023 by Earl Kartal
Clean and cordial environment. Professional workmanship and communication. New windshield one hour. Forgot tech name but worked on my 2003 Highlander which wasn't easy (old car some rust) on 11-2-2023.
-
October 2023 by J M
The technician was good, the repair was a HUGE disapointment! The spider crack is as visible as it was when it happened. You also advertise no cost for the repair. I was charged $65 for 2 repairs without notice. I will never use this service again.
-
September 2023 by Doug Nelson
Adam from Safelite came to my residence Saturday morning to replace my windshield. He was very polite and professional and completed the work in under 2 hours. Would highly recommend both the company and employee, 2 thumbs up.
-
September 2023 by Dave R.
What started as a mall chip has turned into a 1.5" long run since the tech has injected his filler. Very disappointed with the results.
-
August 2023 by Andrii Veek
I am writing this review from my second account to once again give 5 stars to this Safelite location. The service here is the best. They replaced my windshield under warranty, which was improperly installed at another location (in Naperville). Thank you for your work!
-
August 2023 by Raul “rahool”
Everything from the online appt set up to the customer service person at the front desk was professional and efficient. I had my glass changed out within a few hours. Thank you for the great service!
-
August 2023 by Shayna Newman
I cracked my windshield and this location was able to get me an appointment within 2 hours. The also took me in early! Flo, at the reception desk, was extremely helpful and had me contact my insurance so I didn't have to pay a thing. She was very informative and kind. Yati did the work on my car and was also professional and thorough. She answered all my questions and you can't even see there was ever a problem. I would highly recommend this location and team!
-
August 2023 by John Noethen
Visiting Chicago from Ohio in Wrigley/Lakeview area. Had our passenger window busted out, nothing of value to be taken. Made a reservation with Safelite in Wood Dale, the next day, as their location had the earliest appointment time. The day of the appointment, Beverly from Safelite gave me a call, early morning , and said she could schedule me as soon as I could get there. An hour and fifteen minutes later I was at their location. 45 minutes after arrival, my window was installed. Every bit of glass was vacuumed. Safelite is A very friendly and professionally run company. Highly recommend them.
-
July 2023 by David T.
F absolute fail. I had my windshield replaced and after receiving my car back it had a very large scratch marks across the hood and the passenger side door. Extremely disappointed with this serviceFact of the matter is I trusted them to care for my car and repair it not to return it in worse shape than when it arrived.
