Grocery Stores in Wood Dale, IL

“My first time going there employees very courteous, and friendly, ?kind and inviting store. Outrageously humbled people, a great store well kept, workers very kind and attentive. Food is very Freash wotkers very helpful. I will recommend it to friends and family. Will keep going there even though I live in the Lombard area... Great job, friends, at Frank's freash market!”

“My dads watch needed repairs and owner was professional and took great care fixing the watch. In the shop I saw lots of beautiful jewerly I loved the rings, owne said he designs custom jewelry and also would pay top dollar for my broken gold jewelry. I will be back for a ring and I recommend Time Jewelry!”

“I am giving 5 stars to the manager, tall cashier dude that's always present, and the older woman that typically closes because these workers bust their humps!

To the contrary I want to say to the owner, general manager,etc

I was in this evening around 6:48 pm. The cashier ( no name tag) wearing white jogging pants and a black top should be taught to not be holding a customer's money and texting... I wanted to scream from how unprofessional it was just standing there staring at her for what seemed like FOREVER to please put her phone down and finish my transaction. As soon as I walk up she's just texting completely ignoring me and my entire interaction was awkward. I look forward in seeing the manager whenever I walk in as she is incredibly helpful and pleasant and I could've right there and then called for her however she was busy putting the price tags on throughout the entire store trusting this young lady and this cashier should be written up. Next time if it happens again I will be certain to say something. If it were my job, I'd be out of a job, period. I did not appreciate spending $43.00 to give her $45.00 and wait forever to get my change that probably was about 3 minutes total just staring at her and she gave no care because obviously it's welcomed. I have seen the manager at this location train and she is stern, hard pressed while being gentle and extremely patient so I know it is not happening in her presence. We all have things going on at home, etc but that's what a break is for!!

As a professional, please do not respond with, " I'm sorry to hear this. Please email me or please understand.... ( Whatever reason is given it is not good enough)"

In my customer service career as a young cashier I had to learn the hard way by receiving a write up, having my phone confiscated by management until the end of my shift or being sent home without pay.

I do understand that this generation is pretty much... RELAXED to a certain degree but it is common sense, " the customer service is the first contact, is responsible for creating that warm and inviting impression to keep customers coming back vs to their competitors, are responsible for adhering to their employment hand book guidelines of what is acceptable and isn't and the customers wanting to come back purchasing inventory is what creates profit and raises"

Please, get it together. Give your Manager and the old lady a raise as they have been the consistent employees in that store since I moved to Wood Dale years ago. Stop hiring anyone and if you do ensure they have common knowledge of what is expected or train them properly so that these young folks understand.”

“Katie Murphy in the Floral department is amazing! She is knowledgeable and creative. She is designing all of the flowers for daughter’s wedding. She is attentive to details and takes a personal interest in ensuring a beautiful wedding! We are lucky to have found this dedicated employee!”

“We are a big fan of this Jewel, which is corporate owned. We normally Drive up and Go. Lori remembers both my husband and I and is always so friendly. We so appreciate her so much. She makes sure to never crush or pack our groceries and always tells me if there was a substitution. This past week I stopped in to pick up flowers for my daughter's bday and Katie helped me. A family member works at a high end florist, but I can't afford paying three times as much for flowers to have them arranged. Katie helped me pick flowers and arranged them beautifully and it cost me less than 1/3 of what the same bouquet would have cost me at the big name florist. If you need flowers for ANYTHING, visit Katie!”