“I am giving 5 stars to the manager, tall cashier dude that's always present, and the older woman that typically closes because these workers bust their humps!
To the contrary I want to say to the owner, general manager,etc
I was in this evening around 6:48 pm. The cashier ( no name tag) wearing white jogging pants and a black top should be taught to not be holding a customer's money and texting... I wanted to scream from how unprofessional it was just standing there staring at her for what seemed like FOREVER to please put her phone down and finish my transaction. As soon as I walk up she's just texting completely ignoring me and my entire interaction was awkward. I look forward in seeing the manager whenever I walk in as she is incredibly helpful and pleasant and I could've right there and then called for her however she was busy putting the price tags on throughout the entire store trusting this young lady and this cashier should be written up. Next time if it happens again I will be certain to say something. If it were my job, I'd be out of a job, period. I did not appreciate spending $43.00 to give her $45.00 and wait forever to get my change that probably was about 3 minutes total just staring at her and she gave no care because obviously it's welcomed. I have seen the manager at this location train and she is stern, hard pressed while being gentle and extremely patient so I know it is not happening in her presence. We all have things going on at home, etc but that's what a break is for!!
As a professional, please do not respond with, " I'm sorry to hear this. Please email me or please understand.... ( Whatever reason is given it is not good enough)"
In my customer service career as a young cashier I had to learn the hard way by receiving a write up, having my phone confiscated by management until the end of my shift or being sent home without pay.
I do understand that this generation is pretty much... RELAXED to a certain degree but it is common sense, " the customer service is the first contact, is responsible for creating that warm and inviting impression to keep customers coming back vs to their competitors, are responsible for adhering to their employment hand book guidelines of what is acceptable and isn't and the customers wanting to come back purchasing inventory is what creates profit and raises"
Please, get it together. Give your Manager and the old lady a raise as they have been the consistent employees in that store since I moved to Wood Dale years ago. Stop hiring anyone and if you do ensure they have common knowledge of what is expected or train them properly so that these young folks understand.”
10AM - 8PM
9038 W Golf Rd, Niles“You can definitely find something you would like. Plushies were a bit expensive, mostly ranging from $25-90! They are locked behind glass. They have a sale for $2.25. If items are not marked, then they are set that price. They have pretty good stationary items, makeup, accessories, household items, keychains, and more. Lots of hello kitty items! They have a cute photobooth for $4. You have to pay at the register totally worth it!”
“This is a really cute store with a wide variety. My son and I stopped on while running other errands and got a bunch of random stuff we needed for around the house at a really good price. The man working was very nice he even gave my son 2 candies which made his day. We will definitely be coming back.”
“Staff is very friendly and the atmosphere is very welcoming! They always have just about everything I need. FYI they have a $1 Aisle that's loaded with all kind of goodies from household goods, snacks, etc. Yep everything in that Aisle is $1 buck. Don't take my word check it out for yourself, you'll be glad you did✌?Special Shout Out To The Dollar General Team-Asst. Store Manager Andrea/Dennis/Paris Always Nice & Extremely Helpful Making It An Awesome Shopping Experience!”
9:30AM - 9:30PM
1554 Butterfield Rd, Downers Grove“I love this store..needed presents for a friend's Birthday and a pillow for me..the only problem was some of the tshirts I wanted that were advertised weren't there..went back a few days later and shirts were changed..but I found some cute ones for my friends birthday and a cute pillow for me..”
9:30AM - 9:30PM
346 W Army Trail Rd #110, Bloomingdale“Arrived last minute with only minutes before closing, which I don't like doing to store staff. Needed balloons for my daughter's birthday. Staff was friendly and courteous even though they were closing. Even refilled helium in some of the balloons. Customer service that I appreciate. Thank you. Sorry I was not able to get names of the staff members, but great job to the crew.”
“This place is great for odds and ends for small, inexpensive gifts. Though I think they need to rename it to Five Above. Not everything is below $5.00. However, it is still good pricing. It's also clean and well organized.”
9:30AM - 9:30PM
150 S Mannheim Rd, Hillside“I was looking for a mirror and found a few here, from small size to the one I got, 48 x 76 inches. I asked if someone could help me with it, and soon, two people did help me get it with their cart.
The person at the register was friendly and fast, I paid and also got a bit of help getting the mirror on my vehicle.
They had many registers open when the line got longer.
The store was clean, there is plenty of free parking right in front.
Overall I like the store and I'll come back.”
“This tree is conveniently located and definitely one of the largest dollar trees I've been to. It's definitely a go-to when I need little things, some daily necessities or some food for lunch/dinner.”
9:30AM - 8PM
109 N 19th Ave, Melrose Park“Great store, very clean and has the best deals!! Great selection of items too, easily the best in the area. Also, the cashiers at the front had superb customer service - I believe their names were Jay and Pete. Will definitely come back whenever I'm in the area!!!”
9:30AM - 9:30PM
1314 Winston Plaza, Melrose Park“I'm happy that the Five Below in Melrose Park is receiving an update recently, considering that surrounding Five Below locations have already been updated. This location, which is constantly busy with customers, never considered getting an update until now, and they are using the old Carter's building to extend the Five Below location just as an FYI.”
9AM - 9PM
10205 Grand Ave, Franklin Park“I had an excellent experience... I purchased furniture online which didn't fit into my daughter's apartment... I had to go through the store for a refund and Darius I believe his name the store manager was very helpful and patient with me... He is awesome... His manager of the furniture department Mariah I believe is her name helped me as well. The store was fully stocked and clean. Whenever I'm ever in that area, I'll surly shop there.... And the employees were very helpful...”
9:30AM - 9:30PM
1468 E Golf Rd, Schaumburg“A wonderfully setup and organized Five Below!This is one of the cleanest Five Below stores I've been in. I was able to get everything I need quickly and left the store feeling happy. Thank you to all of the wonderful people that keep this Five Below location well kept and organized.”
10AM - 9:30PM
2155 W 22nd St Suite 7, Oak Brook“Good store for buying decent quality stuff. Most of the goods here are for kids or teenagers and a few items for adults.There are a few things which are more than $5 which is like the dollar stores which advertise everything below $1 but have several products more than that.There is a nice variety of stuff from toys, posters, no groceries.”
8AM - 10PM
1031 E Oakton St, Des Plaines“The biggest store that I have ever seen! Clean, all items at their places. I was there at busy hours, around 3pm and a line was long (4-5 people before me). 2 cash registers were working and it helped to reduce the waiting time in line.”
10AM - 6PM
330 E N Ave, Villa Park“This was my first time ever going to Bargains in a Box. My friend took me as she shops there all the time. I enjoyed it. It's a nice little store to go to when you want little odds and ends, like cleaning supplies, deodorant, bodywash and lotion, household items and other things. I would recommend it.”
“Lots of parking and one of the bigger five below we go to the ones closest to us they don't have much variety so we come to this one because they have a ton more variations of everything”
“We was able to get what we needed but the wait time was crazy. The cashier ( name tag said GET) called 3 times for help and when the other cashier came she had an attitude. Before I left I let her know that she was doing an amazing job despite the lack of help.”
10AM - 6PM
1810 5th Ave, River Grove“I was able to pick up some of my usual items like Glade candles and plugins, found a frother, Christmas tree, and hair brush. It wasn't as well stocked as I heard it was. Still, worth revisiting.”
8AM - 10PM
1105 S York Rd, Bensenville“Very clean store very friendly people the bakery will make you any kind of donuts you asked them to do. The store even has pistachio cakes available most of the time”
8AM - 9PM
496 25th Ave, Bellwood“Great customer service, friendly people. I like the fact they are fully stocked with everything you need. Great deals easy to load the app on your phone and start saving big.”
“A great authentic Mexican place where you can buy anything from pinatas, cowboy boots, Sombreros, traditional dresses with embroidery, as well as pretty prom dresses & baptism/communion outfits for kids. & so much more !”
8AM - 10PM
727 S Main St, Lombard“I went to the dollar store this time at the Lombard location. I think this store is much bigger compared to the other dollar tree stores. Well I went and I found some bowls to match with the white & blue flower design plates, coffee mugs & placemats that I bought yesterday evening. At another dollar tree I went yesterday. There was this nice lady associate that helped me & took care of me earlier in the afternoon today. Her name was Genie. Thank you to her for being so kind & helpful. It was good that this nice lady associate helped me because I’m handicap now. I’m glad I bought some newspaper & thanks for helping wrap my beautiful bowls that I bought. I also bought some bouquet of balloons for Mother’s Day for my Mom & also a bouquet of balloons for my daughter too. They really have nice stuff to buy at this store. Good quality & good prices. God bless. I give Genie & this dollar tree store 5 stars.”
“Good place for your basic home essentials, paper towels, toilet paper, shampoo and body wash, also garbage bags and storage bags, they have some kitchen essentials too, all for $1.25....not bad....?”
8AM - 10PM
5515 St Charles Rd, Berkeley“As a Dollar Tree it's solid, shelves are stocked and it's kept really neat and clean. The reason I'm giving it five stars is because of the wonderful, wonderful lady at the register! I wish I had asked her name but I just want her to know that I think she made everybody's day a little bit brighter and happier with her positive and kind personality! I'm coming back to this location even though it's out of my way simply because of how nice everyone is there ? Btw it's Thursday afternoon/2:30pm so the store knows about which employee I'm referring:)”
“The other day it was so busy and there was only one cashier named Diane. The line went all the way back to the fridge. Customers were very nasty and rude with her. She was very friendly and has great customer service given how other customers were treating her. They definitely need more assistance but there was no one else there.”
10:30AM - 8:30PM
1921 Mannheim Rd, Melrose Park“Great clothing options. One just needs to look. This particular store has UNIQLO and Levi's options. I usually walk out with two items. Definitely recommend giving it a try.”
“Walked in, and I was amazed of how clean the store is and that they have everything that you need for your household. The person on the cash register was amazing and nice, and he helped me find everything I was looking for will recommend this place to all my friends and family. Happy shopping.”
“5/24 - Bought some patio furniture items here. I had a problem with one of the pieces and they immediately took care of it. Great customer service and great attitudes.”