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August 2024 by Lizabeth Harvey
The evening shift of employees talk about EVERY person that walks in. And it's not very nice. They are the the most rude people I have ever encountered. Never going Back there!
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October 2023 by Dawn Marie
Friendliest employees, quick service, and a very clean store! I've never had any type of problem w/their gas pumps. I'm very bad w/names, so the fact that I can recall those of the two employees I'm about to mention means they have both made a remarkable impression on me.I've rated more business than I can recall & would use the Wonder Lake BP every single time if I could. Having worked both DoorDash & Instacart, I have a lot of experience w/gas stations & convenience stores.Several days ago, since it was late & no other customers, Tim helped me get thick phone mount gunk off my windshield & told me a cheap trick he learned from his mother, who ran/runs her own successful cleaning business, that would have worked had the gunk been any harder (forget Goo-B-Gone, which they don't carry, use rubbing alcohol. Thank you Tim for saving me a bunch on future cleaning w/your willingness to share this knowledge & the fact that rubbing alcohol works for so much more than sticky messes!).Mark is a very caring morning/afternoon employee who mixes sociability with speed. He truly cares about customers and keeps up with their lives, but won't hold up a line at the register to chit-chat. He retains enough knowledge not only to truly excel at his job but also to have realized he could ask me to send his regrets for not being able to attend my uncle's recent Celebration of Life due to a schedule change. Mark has his own private problems, but it's never affected his job performance or his amazing attitude. Who wouldn't want to frequent a business with employees who care that much? He's not nosy, he pays attention. That means he also pays great attention to customer needs. I honestly cannot say enough about this amazing employee (whom I swear I do not know outside of the store!). The ladies are wonderful. There's one I don't know well enough to judge her work ethic, but it seems to me that the specific camaraderie between these employees would discourage any poor work ethic, leading to an excellent customer experience. For the most part, businesses that have employees who are kind, friendly, and helpful to one another operate the most efficiently w/excellent customer service & while I know Google has me rating a BP, BP is only the gas pumps, their functionality, and fuel cost, a useful rating cannot be given w/o writing of the attached convenience store & it’s employees unless there isn't a store.Alcohol is limited to the beer and wine varieties (meaning, nothing hard except the cider ?), but there is a great selection and a walk-in refrigerated "Beer Cave". I only drink on occasion, but I’ve perused this store enough to be able to provide this information. It's good to note they do keep half of their selection of Barefoot wines in the Cave so you can get wine pre-chilled instead of room temp. The wine isn't obvious in the Cave since it's directly to the left of the entrance.Smokers: be sure to ask about discounts. Not every employee is aware of every discount because there are a few different ways to save depending on your brand, but if they don't know, they do their best to find out quickly. I know there's always a discount on Camels & Marbs, which sometimes varies for the better, but other brands usually have discounts for paying w/cash and buying by the carton instead of a couple packs at a time. You can save a decent amount by buying two packs at a time of a couple brands while saving by buying the full carton of others. There's only one place I can get my cigarettes cheaper locally, but not worth the gas & Graham's sells my mother's insanely expensive cigs for a much better price than the discount tobacco store in Mchenry (odd, right?). The cash discount alone on her specific brand does still save money even if I need to pay the ATM fee ($3 at the main ATM, $3.50 if using the ATM by the video slots). I'm not sure if the cash discount applies to cigarettes bought by the pack ins
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August 2023 by Holly Lorentz
Stopped for sodas while on a trip. Nice place, clean, polite people.
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August 2023 by OGSwav
Another garbage gas station- Pumps don’t even work.
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August 2023 by Norb Pinkawa
Good price on gas.
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August 2023 by Tim Knight
No problems
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August 2023 by Laura Surma
Employees are decent here
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August 2023 by Sandy Howard
This is my usual gas station for gas. Have a lot of snack options and coffee options inside
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July 2023 by Kristen A. Sorensen
Customer service is always super great!!!
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July 2023 by Ted Hooper
Clean neat friendly staff!
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May 2023 by Donna Lohmeyer
This is now my favorite station! They carry my cinnamon glazed cashews!! They are the best.
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May 2023 by Jonas Bauman
Quick easy access appreciate a clean store...
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May 2023 by Casper Johnson
Great Customer service.
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April 2023 by Shannon Flynn
Great coffee bar. Good people!
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February 2023 by Donny B
Great people work here.
