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“Mikey is by far the best mattress salesman in Chicagoland. I spent 2 weekend days searching for a bed and he was the one that helped me realize exactly what I wanted. Others tried to beat his deal, but I returned to buy from him because he was so helpful!”
“Luis helped me out a ton. I was in need of a mattress and frame and was on a mission to leave with one, he hooked it up and discounted the frame. On top of that, he was sociable and made what seemed like a stressful situation turn out to be a walk in the park. He even helped strap the mattress to my car!”
“I recently bought a mattress from Mattress Firm, and the experience was excellent. Sohail was super friendly, supportive, professional, patient, and incredibly helpful in guiding me to the right choice. Thanks to his assistance, I’m very happy with my purchase and the overall service. Highly recommend!”
“John was so friendly and knowledgeable!
Helped with a new mattress for our teenager and showed us the better way to use the remote for our beloved 4 year old king mattress.
Not yet on the Old Orchard Mall directory/map but right next to the now defunct movie theater and across from Bloomies.”
“We went to this store with the intention of just looking at options. We were greeted by Dalton who was very polite and not pushy. He walked around the store with us and answered all of our questions. Was very knowledgeable and again not pushy like we have seen at other stores. We ended up buying a mattress from this location. I highly recommend this location if you are considering buying a Purple mattress.”
“Went in looking to buy a twin sized mattress and i didn’t want to wait for delivery. They had a great sale price and mattresses in stock. Richard was super helpful and provided great customer service.”
“Had a great experience with Mike. He showed us our options and listened to what we were looking for. He was knowledgeable and helpful. Gave us the best deal! Can't wait for our new bed!”
“Excellent service from Richard! He was extremely knowledgeable, could answer any questions we had and gave us the time to try any beds we were interested in purchasing. Richard made the entire experience pleasant, and easy! He deserves a raise and promotion!”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
“I had a wonderful experience & ended up purchasing the PRO-breeze 2.0 medium mattress. Harris, the store manager, is amazing!! One of the best customer service experiences I’ve had in a long time.”
“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
“I had a great experience with American Mattress! I unexpectedly needed a mattress on last-minute notice and Jack was incredibly thoughtful, going above and beyond to help me get a mattress in time.”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“The quality of product and quality of service are equal. Both are of the highest caliber, on any scale that you wish to measure them. It's easy to just say that a place is "five-star". It's difficult to say, "this is the ONLY place that I will ever shop for a bed". That goes for myself, as well as my entire family. We've been shopping there for a very long time. Pretty much as soon as they were in business. I've never had a complaint, and I've never heard any complaint from the numerous family members that utilize their service.In addition, you'll know that you're dealing with a very honest, fair, and extremely pleasant individual, anytime you walk in the store. THEY ARE THE BEST. Simple as that. I have over 3 million views on the reviews I've provided for Google maps. It will be hard to find another comment, like the one above, on my personal page.I say all of the above with conviction and confidence.(The pictures provided were taken after picking out my new bed, in West Rogers Park, upon returning to my condo. I will add pictures of the final setup on a later date...)The 2 new pics are with the frame, which has storage drawers below. Recommended by Shaya, at Matress King. It's a sick set-up!!!-✌?”
“Edith was amazing today. She knows everything to assist in purchasing a new bed. I could not believe her knowledge of the products. I was not planning on purchasing a bed today but felt comfortable because of her guidance. In addition, I purchased pillows and sheets.”
“Received the bed within a couple days of our order. Took two people to get it upstairs and unwrapped, but was ready to lie on immediately after unrolling. Personally didn't notice any smell, though the mattress was pretty firm for our liking (purchased medium firmness, wife and I are short and <150lbs). We reached out to customer service and they offered to discount one of their toppers, and sent it out same day. Fast forward to adding a 2" soft topper - both of us are sleeping through the night with no awkward pressure points or throwing off the covers because we're sleeping too hot. So far loving the mattress, we'll see how it holds up.”
“I had the best experience today at American mattress. Brian, whom I had the pleasure to work with was extremely helpful and very compassionate about my financial position—I would highly recommend working with him and visiting this store.”
“I appreciate the Mod Squad(Wayne & Tory) coming to set me up. They delivered twice and did not disappoint. They did a great job setting up and assembling my furniture like I wanted it. The store manager, Hafsa was also very courteous and professional.”
“All very pleasant. Joseph was knowledgeable and helpful in every way. The only serious problem was out of his control: the length of time I must wait for my purchase to be delivered.”
“I've been getting furniture here since the late 90s ..wonderful costumer service..strong lasting beautiful furniture, so many choices..they are simply the best.”
“Verlo Mattress in Skokie is wonderful. Myon was so knowledgable and patient, helping me find the perfect mattress! I love the offer of the mattress flipping service,also. Delivery was prompt and set- up was fast( those guys were great, too!) From beginning to end, I was pleased with my experience.”
“I called this location after placing a couple of calls to the corporated customer number to get my issue resolved and I was blessed beyond measure to speak with the store manager, Mandy. She is an absolute gem! She took the time to understand my issue and looked into the system to find replacement parts and SKU numbers for my older model Sleep Number bed. She even went so far as to start the order for the parts I need and helped me discover the Inner Circle rewards area online so I can earn points toward future purchases. Mandy went above and beyond in her customer service and she is just the nicest person. I really appreciated all of my interactions with her. I will be writing a letter to corporate to tell them how wonderful she is!”
“So happy with my beautiful couch! I had been to several other "big box" furniture stores before coming here and I was so frustrated by the pushy salesmen, sky high prices and furniture that wouldn't last a year. I walked right into Marjen and saw the exact couch I was looking for, in better quality for HALF the price! Yay! The man on the floor was kind, personable and knowledgeable about all of the pieces without forcing me to pick something I didn't want.Delivery was quick and they came on the very day and time they said they would. Great communication also. Definitely recommend stopping here first before buying anywhere else.”
“Amazing people! Felt very comfortable from the moment my wife and I stepped foot into the store. Great prices, great variety of products, delivery ON TIME (unlike most places)!!! Thank you! ☺️”
“Pleasant experience as always. Both David and New trainee Fischer were very helpful and professional. I will most definitely be back and request that they assist me.them.”
11 AM - 8 PM
2354 W Touhy Ave, Chicago
Mattress Stores
“Highest quality in this area. Low, low prices compare to other places. I am.satisfied and appreciate their total commitment and positive attitude to solving problems with furnishing and accessories for my home.”
“Had a excellent experience at Bob's. They are very knowledgeable on what in the store. The floor worker help us right away when I entered the store . He was polite and very helpful.”
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“We recently purchased a tempur-pedicure king mattress and had the pleasure of working with Bobby. He was welcoming, patient, knowledgeable, and the process was overall a great experience thanks to him!
If you’re looking for a mattress, or just need someone who has extensive knowledge, definitely see Bobby at American Mattress.
We are super grateful and couldn’t be happier with our new mattress!”