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December 2023 by David
Great people!
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December 2022 by Maya Martinez
Emily was on the answering service for this location! I lost my card right before vacation and she gave me countless ways to benefit my situation so that I could enjoy my trip without a debit card. She was the one who took my call, in the most charismatic and helpful way. I have never spoken to a bank representative as helpful and as nice as Emily! Go to her for all your needs, she is the sweetest.
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May 2022 by John Plant
This location is far less convenient than the location you closed on Roosevelt rd and County Farm!I realize it may get more customer traffic being right across from the hospital, but for others who are not hospital employees it can be highly inconvenient having to drive the extra distancethrough town traffic and wrestling with freight trains when they are blocking traffic flow!This closure was EXTREMELY disappointing and lowered greatly my opinions of Chase!
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October 2021 by Alice E.
We've banked with Chase since moving to Illinois more than twenty years ago. Their service has always been excellent. The fraud detection has been triggered several times by attempts to pirate our accounts, but Chase always identifies the threat and contacts us before the activity even shows on our accounts. While in many things we prefer supporting small, local businesses, for banking we prefer the 24/7 support that Chase provides.
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August 2021 by Brad Silver
One of the best Decisions I’ve made in my life switching to chase great customer service and just a great working company all the way around very convenient.
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July 2021 by Grease Messiah
Nice clerks, and the place is very tidy. Haven't had a bad experience yet, so keep it up!
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April 2021 by Chris Hatch
Decent location, pretty cool people.
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March 2021 by CREATURA
One of the best Decisions I’ve made in my life switching to chase great customer service and just a great working company all the way around very convenient.
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April 2020 by Justin Doyle
Best Chase bank branch around, only friendly people work here, THANK YOU
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March 2020 by Carmelo Barajas
The service is very bad
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October 2019 by Jim Murray
ATM broken, management staff not customer friendly.Poor customer service skills by bank branch management. Longs waits to visit with account support (customers waiting with two of three management staff not supporting walk-in customers).
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October 2019 by Rebecca Clemens
This Chase location is so convenient, right around the corner from us, and everyone there is super nice! When I go to the drive-up windows, they all know me by name and take care of me very promptly! I've worked with the personal bankers as well, and they are very knowledgeable and extremely helpful. Great job, Chase Winfield team!!
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August 2019 by L C
Came to get change. Barb helped me greatly.
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May 2019 by Beth Reynolds
This branch is terrible. The drive up ATM is broken 75 percent of the time! The drive up teller is painfully slow, and one time the girl just disappeared during my transaction! The clock on the building is broken for years.
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February 2018 by Marco A Campos Jr
I like Chase, I've had Chase for over 10 years but this location is very inefficient, understaffed, drive through hours were wrong (I went on a Saturday and by 8:45am the drive through wasn't open yet). If you're mainly going to only have one teller then put an upgraded atm in the place of a second teller.
