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June 2024 by John Buttry
Fast reliable service at a fair price. Highly recommend this place.
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April 2024 by Luke Spradley
I have never left a review like this before, but find it necessary based on the following story. I brought my car in due to some stalling and Brach’s quickly figured out that I needed a new mass airflow sensor. They installed it quickly and for a fair price, 5 stars! About a week later, my car stalled and died. I was within pushing distance to another repair shop. The shop figured out that the newly installed mass airflow sensor was not working. I ended up having the part replaced and the shop advised me to return the part to Brach’s as it was likely under warranty. I called Brach’s the next day and was told to bring the part in and he would make it right. Later that week my wife stopped into Brach’s to refund the part but was met with resistance. At first Brach’s couldn’t find the record of the transaction on their computer and said they couldn’t refund without the receipt. We were never given a yellow receipt, just a small slip of paper from the credit card transaction. My wife instead provided our bank statement showing the day, time, and description which lists Brach’s as the servicer. Brach’s then placed all blame on her saying, “Lady, it’s not my responsibility to keep track of those things, that’s on you”. When she inquired about just looking up how much the part costs to have it reimbursed, she was told, “how the hell am I supposed to know how much a part costs?” My wife then left having received no reimbursement for the faulty part. Sometimes parts are faulty, and I don’t blame Brach’s for that. But when the part doesn’t work within the week it was put in, Brach’s needs to reimburse the customer for that. I would be happy to update my review pending a resolution initiated by Brach’s. Luke Spradley
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February 2024 by Mark Long
Quick, easy service! Great experience!
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November 2023 by Nick Sullivan
Awesome customer service. He helped me out and it saved me some money coming here. I thought something was broken in my light but he cleaned and fixed the socket and sent me on my way.
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September 2023 by Maria Elisabetta Spurney
I needed a new trunk latch on my hatchback and of course the dealership wanted to charge an exuberant amount for it. I live down the street from Brach’s and figured I’d give them a call. Jim said he would take a look, he tried to fix it (which I’m almost certain the dealership didn’t try to do) and confirmed I did need a new trunk latch. He gave me an extremely fair price to replace it if I could get him the part, which phenomenally I was able to find on Amazon for $40. He replaced it for me the following week, and it’s good as new. So nice dealing with someone honest and who you can tell is knowledgeable, I’m recommending Brach’s to all my fam and friends!
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June 2023 by Chuck Hamilton
If you're looking for a quality mechanic that offers fair prices and does exactly what they say they're going to do, this is the place.
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April 2023 by Melissa H.
Reasonable price's & quality service. Always happy to support local businesses instead of corporate chains.
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February 2023 by Howard Hill
The first garage that I really trust. Great customer service and clear explanations. I don't know much about cars, and I really feel comfortable here!
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February 2023 by Sandra Hinton
Fair honest and excellent work on my older model SUV. Great customer service!
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January 2023 by David Kieta
Went in for a quick oil change. Service was great and fast. The price was very reasonable. I will definitely be returning here.Service: Oil change
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September 2022 by Dominick Scafidi
Owner is great 5/5, the local auto shop you need!
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September 2022 by holly mcLaughlin
Wonderful and helpful service.
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August 2022 by Amanda Noeske
Jim and Joe are honest and do very good work.
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July 2022 by James C.
Jim is honest an reliable, I have been going to Brach's for many yrs. They do Very good work!
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September 2021 by Chuck Wing
Great guys and honest.
