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December 2023 by Daniela Hurtado Lange
We've had an excellent experience with this team. They are very quick in responding to our emails, and do their best to solve the issues we've had.
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May 2023 by Tirrell Johnson
I was questioning my prior agent and the escalating premiums. I visited the Todd Markman agency in Wilmette and met Sally Kwan. In less than 30 minutes I had new auto and home policies and Sally handled the cancellation of the prior policy. PERFECT!!Thank you Sally, Todd, & State Farm.
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December 2022 by Susan Lawler
State Farm is the best. I have worked with Sally for over 30 years. She is always knowledgeable on all that is insurance
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October 2022 by Tom Farrell
Wow, how refreshing is it to have an insurance company that is truly committed to it's client's best interests. I've been with Todd Markman for many years and have always been impressed with their knowledge and customer service...Kudos to Todd, Sally Kwan and the rest of the team!
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August 2022 by Julian Victor
Todd and his team are simply wonderful! Sally Kwan recently helped me with a claim and took care of everything. She is very knowledgeable, courteous and professional. Thank you for the outstanding service!
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August 2022 by Arnold Koenig
Todd Markman and his staff are great! Through the years and life's ups and downs, all of our questions and issues have been resolved to our satisfaction.
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June 2022 by Karen Carlson
Todd Markmann and his team provide exceptional customer service. I generally work with Joy and she is well named, as working with her is a joy! She is always prompt, accurate, flexible and works to find the best solutions for my family. When I send an email or call, my issues are resolved right away. Once I was late with a payment and I got a friendly reminder so there would be no break in our coverage. I highly recommend the Todd Markmann Agency.
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May 2022 by Claire Lussier
I have been a customer of Todd Markman State Farm for 10 years. Everyone in the office is friendly and professional. I usually work with Sally and find her service to be exceptional - well beyond average.
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May 2022 by Yuedong Gu
I was not very happy with my current agent after a couple of frustrating calls. I reached out to Todd Markman via State Farm site, and Jack McClain helped me. He was very patient on my needs, and recommended products that tailored to my specific situation. Very happy to have him!
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May 2022 by Dane Fannin
Todd and team are simply outstanding in all respects of their service. From the minute of introduction I have received nothing but exceptional engagement and service. They are polite, professional and very proactive in finding solutions. Most importantly, I genuinely feel they have their customer's needs at the heart of everything they do. I would highly recommend them to anybody that values customer service and a competitive product offering.
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May 2022 by Stephanie Young
Sally Kwon has been our family’s go to State Farm Insurance Agent for a long time. She is such a pleasure to work with, and we are really happy with the service she has provided to us. She often goes above and beyond to find a solution, while also following up with us to make sure things go smoothly. I am truly thankful for her support. She had made the process much more comfortable and easy.
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May 2022 by Tina Williams
I highly recommend the Todd Markman State Farm office. I specifically have worked with Sally Kwan from this office for many years and she is absolutely fantastic. She is always extremely helpful in whatever our family needs and always super friendly. She has helped us through new cars, home owners insurance, and claims for both throughout the years. It is so reassuring to know Sally is there if a claim comes up because she walks you through everything step by step. Highly recommend this office and Sally Kwan!
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May 2022 by Christina Wald
Todd and his team provide exceptional customer service! Chris F. was super helpful in facilitating our switch to State Farm from another insurance company. He was very easy to work with and he made sure he followed up on everything. This insurance office is top-notch and five stars. Highly recommend them!
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April 2022 by Shiela S.
Todd and his team at State Farm are wonderful! After switching agents, Todd scheduled a time to talk with me and explain what I had, what all my options were, and what he recommended, all without any pressure to sell me something I didn't want or need. A true trustworthy insurance agent!
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March 2022 by Gina A.
I've had such a great experience working with Todd Markman. I initially met him at a community event almost a year ago. My first impression was that he was someone I want to do business with. After a really bad experience with another auto insurance company I remembered Todd and gave him a call. He remembered meeting me even though so much time had passed. He's as professional as they come and his customer services is outstanding. These are two factors I look for when supporting businesses and Todd hit it out of the park. I would recommend Todd to anyone looking for auto or home owners insurance
