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November 2023 by Angela Brownlee
They are absolutely wonderful. Whenever I have an issue with either one of our cars they are quick to help and very knowledgeable. Danae is wonderful and extremely helpful, she goes above and beyond for her customers and we are so gratefulCait is also easy to work with and has the same integrity as Danae. So happy we found NorthShore Automotive.
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November 2023 by C MG
Northshore Automotive is a special vehicle service department. They are honest, dependable and reasonably priced. Danae and Cait were incredible in assisting me with my vehicle and its needs. They had it complete ahead of promise time and the cost was even less than the quote. They even offered me a shuttle ride home and delivery of my Hyundai once complete! Highly recommend for any and all vehicle and service needs. They are a full service alternative to the dealer!
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November 2023 by angela alexandria
They definitely have great service, honest, and the staff are awesome! Great cars selections too!
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November 2023 by Jennifer H.
Northshore came highly recommended. I wanted to trust them but a routine inspection led to them reporting that I needed $5000. I took it to my regular mechanic, who I mistakenly thought had gone out of business and he said I needed none of it. Some of the suggestions weren't outright lies. But some were. Very disappointing.
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November 2023 by Christine Wiedrich
I’ve been a customer for more than 25 years — first for my Toyota as NS Auto was billed as a Toyota specialist. But now we bring all of our cars there. The service is excellent and the staff is extremely accommodating and helpful. I would not hesitate to recommend them highly.
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October 2023 by Paul Lieber
They always provide great service and respect! Tim and the rest of the crew are the most honest group I've ever worked with. Take your cars here!!!!
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October 2023 by LEE KANNE
Taken my 2009 Rav4 here twice this year.. to the tune of about $5K..even with a Costo Discount..Owner (Tim) seems honest and so far, it would appear they do good work.. I picked my car up yesterday, and found a big grease spot on the seat, along with the floor (even with a mat) completely smudged and stained from dirty boots.. a guy came out (after I went back and made a fuss) and cleaned most of the stain on the seat, but I ended up all told spending about an hour getting all the grease or oil off the seat, and shampooing and vacuuming the carpeting on the floor.. Not cool...This lack of attention to detail and customer care makes it iffy for me to come back in 6 months, TBH
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July 2023 by Jon Z.
Got an estimate for repairing/replacing my nonfunctioning back bumper parking sensors from a Toyota dealer: $1,435.01. Then I took the car to these friendly guys at NorthShore. Two mechanics repaired the existing sensors in 45 minutes. Total cost: $157.22. NorthShore has just earned my loyalty forever.
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July 2023 by Doug G.
Amazing team, I felt like a valued customer day 1. The lobby is even decent to hang w free Wi-Fi.
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June 2023 by Jennifer Woodard
Northshore Automotive has been servicing my vehicle for more than 12 years, and I would not go anywhere else! They are superb mechanics, and the owner (Tim) is a man of utmost integrity. Unlike dealerships, Northshore recommends only what your vehicle actually needs!Services: Tires
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June 2023 by Caryn F.
I have been coming here for over 20 years. Tim set the high standard of service. Ryan has continued the consistent excellence. They makes sure your car is safe to drive and is honest about what work is necessary/essential and what can wait. They are trustworthy and have made it so I can drive my cars for 10-15 years.
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April 2023 by Rae D.
The humans at NorthShore Automative are the best! Always willing to discuss what's going on with my cars (old and high miles). When other places tell me something needs to be done they have given me the run down and saved me money. I appreciate allllllll of them!
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March 2023 by Martin Halacy
My wife and I have been taking our car here for more than 20 years. We are so pleased and have recommended their service to many friends over the years. They are honest, professional, fairly priced, dependable and friendly. We have purchased two used cars from Tim and have been so pleased with the purchase and service.Services: Air & cabin filter replacement
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January 2023 by Darren Levey
Northshore Automotive is by far the best care you will get from an auto shop. I've been to many and liked very few. But this shop will give you the honest truth about your car. If there is a laundry list of issues they will tell you if it's worth it, what should be a priority to fix, and what, if anything isn't worth fixing.Again, I've taken many of my cars to many shops over the years but as long as the current manager and the current owner are at Northshore Automotive, I have absolutely no interest in ever changing shops again. You'd be a fool to walk away from these guys.
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December 2022 by Frederick Hess
After a garage door came down on my car they were able to repair the Antenna and buff out all the scratches for a very reasonable cost. Delivered on time and great job, like new.Always honest and reliable Ryan was greatService: Car waxing
