10AM - 7:30PM
6000 N Lincoln Ave, Chicago“We recently purchased a tempur-pedicure king mattress and had the pleasure of working with Bobby. He was welcoming, patient, knowledgeable, and the process was overall a great experience thanks to him!
If you’re looking for a mattress, or just need someone who has extensive knowledge, definitely see Bobby at American Mattress.
We are super grateful and couldn’t be happier with our new mattress!”
10AM - 8PM
3650 N Western Ave Ste B, Chicago“Omar in the showroom is an outstanding and knowledgeable rep. He was very helpful and went above and beyond to help us help a customer. Contact us if you need bed assembly after purchasing your favorite resting pad from Mattress Firm!”
“Mikey is by far the best mattress salesman in Chicagoland. I spent 2 weekend days searching for a bed and he was the one that helped me realize exactly what I wanted. Others tried to beat his deal, but I returned to buy from him because he was so helpful!”
“Luis helped me out a ton. I was in need of a mattress and frame and was on a mission to leave with one, he hooked it up and discounted the frame. On top of that, he was sociable and made what seemed like a stressful situation turn out to be a walk in the park. He even helped strap the mattress to my car!”
“I recently bought a mattress from Mattress Firm, and the experience was excellent. Sohail was super friendly, supportive, professional, patient, and incredibly helpful in guiding me to the right choice. Thanks to his assistance, I’m very happy with my purchase and the overall service. Highly recommend!”
“John was so friendly and knowledgeable!
Helped with a new mattress for our teenager and showed us the better way to use the remote for our beloved 4 year old king mattress.
Not yet on the Old Orchard Mall directory/map but right next to the now defunct movie theater and across from Bloomies.”
“Had a great experience with Mike. He showed us our options and listened to what we were looking for. He was knowledgeable and helpful. Gave us the best deal! Can't wait for our new bed!”
10AM - 8PM
4999 Old Orchard Center Ste. E12, Skokie“We went to this store with the intention of just looking at options. We were greeted by Dalton who was very polite and not pushy. He walked around the store with us and answered all of our questions. Was very knowledgeable and again not pushy like we have seen at other stores. We ended up buying a mattress from this location. I highly recommend this location if you are considering buying a Purple mattress.”
“Went in looking to buy a twin sized mattress and i didn’t want to wait for delivery. They had a great sale price and mattresses in stock. Richard was super helpful and provided great customer service.”
“Excellent service from Richard! He was extremely knowledgeable, could answer any questions we had and gave us the time to try any beds we were interested in purchasing. Richard made the entire experience pleasant, and easy! He deserves a raise and promotion!”
10AM - 7:30PM
706 W Diversey Pkwy, Chicago“Regis was extremely helpful as I needed a mattress within a budget and he was respectful of my budget! He is there to help you based on what you're looking for. I highly suggest stopping by!”
“Life saver! I needed a mattress ASAP for my new apartment, and Bill got me a great mattress at the right price at the right time. Thank you so much Bill, you're a lifesaver.”
10AM - 7:30PM
1953 N Clybourn Ave A, Chicago“Best experience we have had while mattress shopping. Garry and his son couldn’t have been any more kind and helpful. We will be back for all our out mattress needs.”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
10AM - 7:30PM
4801 W Irving Park Rd, Chicago“Outstanding service. Caleb took his time helping me pick out the perfect mattress. He was knowledgeable about the products and made this a pleasant experience. I would highly recommend shopping here.”
“I had a wonderful experience & ended up purchasing the PRO-breeze 2.0 medium mattress. Harris, the store manager, is amazing!! One of the best customer service experiences I’ve had in a long time.”
10AM - 7:30PM
700 Church St, Evanston“I had a great experience with American Mattress! I unexpectedly needed a mattress on last-minute notice and Jack was incredibly thoughtful, going above and beyond to help me get a mattress in time.”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
10AM - 7:30PM
7203 W Dempster St, Niles“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
11AM - 7PM
2952 W Devon Ave, Chicago“The quality of product and quality of service are equal. Both are of the highest caliber, on any scale that you wish to measure them. It's easy to just say that a place is "five-star". It's difficult to say, "this is the ONLY place that I will ever shop for a bed". That goes for myself, as well as my entire family. We've been shopping there for a very long time. Pretty much as soon as they were in business. I've never had a complaint, and I've never heard any complaint from the numerous family members that utilize their service.In addition, you'll know that you're dealing with a very honest, fair, and extremely pleasant individual, anytime you walk in the store. THEY ARE THE BEST. Simple as that. I have over 3 million views on the reviews I've provided for Google maps. It will be hard to find another comment, like the one above, on my personal page.I say all of the above with conviction and confidence.(The pictures provided were taken after picking out my new bed, in West Rogers Park, upon returning to my condo. I will add pictures of the final setup on a later date...)The 2 new pics are with the frame, which has storage drawers below. Recommended by Shaya, at Matress King. It's a sick set-up!!!-✌?”
10AM - 7:30PM
9340 Skokie Blvd, Skokie“I had the best experience today at American mattress. Brian, whom I had the pleasure to work with was extremely helpful and very compassionate about my financial position—I would highly recommend working with him and visiting this store.”
9AM - 5PM
5620 W Jarvis Ave, Niles“Received the bed within a couple days of our order. Took two people to get it upstairs and unwrapped, but was ready to lie on immediately after unrolling. Personally didn't notice any smell, though the mattress was pretty firm for our liking (purchased medium firmness, wife and I are short and <150lbs). We reached out to customer service and they offered to discount one of their toppers, and sent it out same day. Fast forward to adding a 2" soft topper - both of us are sleeping through the night with no awkward pressure points or throwing off the covers because we're sleeping too hot. So far loving the mattress, we'll see how it holds up.”
10AM - 7:30PM
4602 N Harlem Ave, Harwood Heights“Jim is a great guy! Great knowledge about mattresses. He was patient with us and gave us space when we were deciding. Very friendly and funny! Glad we came here for our mattress today!”
10AM - 7:30PM
51 Skokie Blvd, Northbrook“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“Greg was helpful, the process was simple, and the delivery was excellent. Greg did not try to upsell us and guided us to the best choices for our needs. The prices were lower than Wayfair and the fee was reasonable for an incredibly convenient delivery. The inventory on the floor was limited, but futons are pretty straightforward, so it was an easy choice. We were in and out of the store in twenty minutes. Greg then gave us a one-hour delivery window for an appointment three days later (all unheard of in superstore land) and on the day of, called to confirm and was even able to deliver a little early! The whole delivery, from arrival to departure, was only half an hour and was super professional and easy. The installation staff were very kind and courteous, and they efficiently disposed of all the packaging and made sure I knew how to adjust the futon between bed and couch, which I appreciated.
It’s refreshing to work with a small business where you know who you’re working with and they come when they say they will without hassle or middleman. Overall, an easy, efficient, and convenient process - would recommend!”
“I appreciate the Mod Squad(Wayne & Tory) coming to set me up. They delivered twice and did not disappoint. They did a great job setting up and assembling my furniture like I wanted it. The store manager, Hafsa was also very courteous and professional.”
“Had a great a experience with Mike thanks to him and his boss for assistance on helping us find our furniture for a great price. Definitely will come back and recommend for others to shop.”
“All very pleasant. Joseph was knowledgeable and helpful in every way. The only serious problem was out of his control: the length of time I must wait for my purchase to be delivered.”
“Edith was amazing today. She knows everything to assist in purchasing a new bed. I could not believe her knowledge of the products. I was not planning on purchasing a bed today but felt comfortable because of her guidance. In addition, I purchased pillows and sheets.”