8:30AM - 6:30PM
1189 Wilmette Ave, Wilmette8:30AM - 6:30PM
3223 Lake Ave # 15C, Wilmette“Not sure why some folks don’t like this store? I come in drop off returns boxes, they print out a receipt and I’m in and out of there for n 2 minutes. What’s not to like?”
9:30AM - 5:30PM
3215 W Lawrence Ave, Chicago“Ben was extremely helpful in finding us the perfect storage unit. Highly recommend getting your storage units here. Customer service and the conditions of the units are great.”
“I’m impressed with the overall experience here. I’m looking for a good long-term storage place, a Matthew was extremely customer-oriented, responsive and helpful—a big part of why I chose them. Very accommodating and reasonably priced. Clean and secure. Maureen”
“This location has the best customer service. They are friendly and always help with any additional packaging needs. I pass the location near my home to come to this one specifically. Special thanks to Mr. Zebrauskas & Mr. Gil. J”
“My experience today at this Ups store was awesome. The staff is friendly and welcoming, I had an Amazon return and it was pretty big, Alexis helped me, she was sweet, reassuring me that she will take care of everything. I sighed of relief. They go out of their way for the customers, and that is a wonderful thing. I love them all, they're very helpful. I love how the store is clean, everything is in order and they service you with a smile. I highly recommend this store. Thank you so much for caring, and taking your time with your customers. Sincerely yours, A grateful customer!”
“Al is always very, kind, helpful and has great customers service. We always distance, because we love how we are treated at this location and always feel welcome ?”
“The staff was very helpful and reassuring while I was in the process of shipping a large, fragile item. Packaging costs were also much more reasonable than I was expecting.”
“I've used this store for a while but recently, a package that Ebay said was delivered never arrived, and the team was so, so helpful! Turns out I needed proof of the failed delivery to get a refund, which they were happy to provide.”
“I walked in with my return from Macy's! Packing slip and returns slip in hand! Sarah took it and I was in and out in less than 2 minutes at 1:30 in the afternoon!Doesn't get any better than this!!Talk about amazing customer service!This is my UPS store.This is the only place I've come to.I'm always in and out so quickly, especially when I'm on my lunch! Thank you so much Sarah and all of you at this UPS store that helped me every time.”
8:30AM - 7PM
2070 Green Bay Rd, Highland Park“The Highland Park UPS Store went to great lengths to help us out a few weeks ago! We had a problem with our order that was entirely OUR fault, and the manager worked with us over several days, several emails, and several phone calls to help us resolve the problem. Again, the issue was our fault and not theirs! Such impressive customer care! Thank you!”
“These guys are great. Came in yesterday and they were extremely busy yet calm, composed and helpful . They gave me all the information I needed then helped me ship out 85 individual packages. A+”
8:30AM - 7PM
2516 Waukegan Rd, Glenview“I went to store on Dundee Road yesterday to return Dyson vacuum with printed barcode. The kid, told me that that barcode was wrong. I called Dyson and asked the right barcode or return label. They emailed me. And I asked the kid if I can return the vacuum. He said, I have to print it. I was like can you just scan or print. He said NO. I left and went to Glenview Store. Asked the same thing. This time worker offered me to print barcode and label. And finally I was able to return the vacuum. I didn’t have to visit two store to do same thing. I didn’t even asked something that they can not do. Please do not spend people time and effort. Don’t t go to Dundee Store go to any Glenview Store. They are way more helpful and best customer service. Thanks to The Ups Store #2157 !!!”
“Best place to get done everything you need in one place and very affordable prices??????highly recommended, no need to go different places,he is doing everything you need for life☺️”
“Josh was incredibly helpful, kind, and caring. I had to print out a timely order for a friends wedding (the wedding shoe game) and he helped so much. The prints came out amazing and I’m so excited for my friends reactions! Thank you so much Josh, you have made a day that can be stressful so incredibly easy!”
“Service is good and staffs are very friendly. The reason I'm giving 3 star is I was charged for a box fee ($6.38, which is A LOT for a box) when I was shipping documents with 2nd day air. I confirmed with staff that there should be free boxes for this shipping rate, but mine was too large to fit into those free ones. So I have to pay for a dedicated box. However the document I was shipping was just 300 sheets of letter paper. Later I checked on the internet it totally fits into the "UPS express box small" and should be free! Not sure if there's any miscommunication but I feel being tricked for this..Update: according to the store owner the only free supply in the store is the envelope. You need to order online if you need the box. Which is still a weird policy but I’ll change the rating to 4 stars.”
“Lucas helped me tremendously with my second storage unit. I have been out of town a bunch the past month and was just confused about the process for keeping my account current on both units and I felt stressed out. Lucas gave me a call to talk over options and reassured me of my Anxieties. Thanks Lucas, you saved the day man!”
“I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5 cash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.”
8AM - 5PM
6850 N Central Park Ave, Lincolnwood“KD is a great mail-house & fulfillment center. We have been working with them for several years and are very pleased with the quality and timing of their work. Very reliable.”
8:30AM - 7PM
1001 Green Bay Rd, Winnetka“Exceptional customer service. Store employee named Rufus went above and beyond in getting my print project done. He was not only professional but gave me ideas that made my presentation stick out. Definitely will come back and see him again”
9AM - 7PM
310 Busse Hwy, Park Ridge“Amy is GREAT! She has always helped me out with printing documents that I need for work. One day, she was short staffed and only one in the store, and she was doing a great job keeping all customers satisfied! Shoutout Amy!!”
8:30AM - 6:30PM
2906 Central St, Evanston“Friendly, fast, efficient. My only disappointment was I wanted to have them reuse a box . The staff indicated it would be recycled. Not the same so I took it back. What’s the problem with reuse?”
8:30AM - 7:30PM
6321 W Dempster St, Morton Grove“This is the best Ups Store that I have ever attended. The owners stayed with me past closing to finish my huge certified mail order. Not once did they rush me and I always appreciate the warm welcome that I receive from them! Would be willing to always go out my way, just so that I may receive the great service that I always do here!”
“This is my go-to. I think the owner is very kind and does a great job. I always can count on this location to ensure my packages arrive at their destinations safely. Been using this specific location for 3 years and don’t plan on changing that anytime soon.”
9AM - 7PM
4957 Oakton St, Skokie“I had such a positive experience at this UPS store. The workers were extremely helpful and kind. If you ever need help with ups services, this is the store to go to.”
“I would like to thank Akash, he is very helpful. I sent one package to India and it delayed, Akash did multiple calls to head office and helped to reach soon. Thank you Akash and keep doing good work.”
8:30AM - 7PM
3501 N Southport Ave, Chicago“I am in here a couple times a month for various reasons and generally have a pretty good experience. Grant the other day, particularly, was a huge help. I can see how some people might mistake the employees demeanor, but if I worked there and had to work with some of the folks I have overheard while in there, I might have some bad reviews, too.”
“Went to UPS Store #6048, Jim greeted and asked what I needed. He informed me about the pricing and the difference between its delivery day. He was all helpful and informative. I realized I forgot to include one piece of document and had to call ahead. Jim was kind and helpful to find it and wait until I went bk. I went back to the store and it was all ready. I was in and out of the store in a jiffy. Thanks, Jim.”
“Always great service! Excellent team, fast and efficient service, and positive attitudes. This experience is consistent every time I stop in, no matter who is working that particular day.”
8:30AM - 6:30PM
848 Dodge Ave, Evanston“My favorite store for all things shipping in the area. Staff is courteous and patient. Very efficient and professional. Store is cleaned and well stocked. Definitely recommend.”
“The UPS store on Wilmette Ave is the place you should go to for any printing need. The whole staff especially Jeet were very knowledgeable, courteous and helpful. I highly recommend them and will use them in the future.”