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January 2023 by Elizabeth BP
Very nice and knowledgeable.
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December 2022 by Irwin Myers
I just picked up my slippers at John's Shoe Store. I'm happy to report that I'm completely impressed by the craftsmanship and care he put into repairing my favorite slippers. They ripped in the back and I wanted him to stitch them up so I could get a little more use out of them. Instead, he replaced the entire inside back of the slippers with new leather on both slippers and expertly sewed them in the back, making them as good as new! I highly recommend patronizing his shop if you need shoes repaired, as unfortunately, craftsmanship and pride in one's work is a dying art.
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March 2022 by Tom Poupard
Old school shoe repair with friendly service
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December 2020 by Diane P.
I have been taking shoes and boots to John for repair for many years and he is absolutely the best! I'm surprised he isn't written up in every magazine's "best of the north shore". I've also taken shoes to other highly rated shoe repair locations and they don't hold a candle to the quality of work that John does each and every time - and I'm picky! I don't often write reviews but I picked up a purse from him today and he made it look like new, so felt like I needed to let others know, especially during this difficult time for small businesses. Also, he's the nicest guy!
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January 2020 by Alma A
Absolutely amazing! I love my heels and have tons of shoes ?. I walk a lot at work, up to 6-7 miles/day which, of course, damages my shoes. John does incredible job, fixing not just heels, but soles and whatever else needs to be done. Shoes are like brand new. Additionally, he’s so friendly and kind, just love going to him! Support small business, this nice man deserves it!
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November 2018 by Diane S.
On several occasions he has fixed badly damaged heels for me and made the shoes look like new. Just had another successful repair, and I'm so happy with his work!!
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August 2016 by jenny jin
very poor customer service, poor quality shoes!!! I bought two pairs of shoes from this store last year and they were very poor qualities and when I return to show owner the broken shoes, he demanded money to repair the shoes!!! pretty upsetting experience
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December 2013 by Tommy T
Honest and fair. He tells you upfront whether he can or cannot perform the work _and_ he provides an estimate cost. Man of integrity and can fix almost anything! * replaced soles of dress shoes * replaced heels of dress shoes * fixed/replaced broken zipper on jacket, bag, and pants * stretched boots * told me to get new pair of shoes with the last pair; he's right, but I can't throw them away because they have been my favorite pair for 10 years!
