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September 2023 by JONGHYUK LEE
"I recently had my engine oil changed at this auto shop, but I was disappointed to find that the oil was leaking after the service. When I brought this to the attention of the auto shop, they claimed that it was a natural amount of oil loss. Whenever you have an Oil change here, you have to expect this amount of oil to spill on your garage. as he said this is natural.Service: Oil change
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September 2023 by Karen A.
I am always impressed with Ben's ability to diagnosis and repair my car efficiently and with such great care. I would 100% recommend.Thank you!
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August 2023 by Michael Smith
Hong Kong Auto Service offers honest and professional service at a fair price. They demonstrate their expertise in cars through their quality and thorough work. Moreover, they provide a clean lounge, shining bathroom, and refreshments while they service your car. I am thoroughly impressed that they offer these amenities which are often lacking in other service centers. Their devotion to quality in all aspects of their business shows to me just how much they value providing the best experience to their customers. The quality of work that they have upheld throughout the years has earned my loyalty as a customer. I always recommend Hong Kong Auto Service to my family and friends for car auto repair and I will continue doing so. Amazing
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July 2023 by Alice C.
Great service with integrity and dependable care... I had an engine problem. Customer service was superb and kept me updated on my car status as well as great follow-up care. I so appreciate Ben's honesty and tremendous knowledge of the cause of my engine problem and how he resolved them. More importantly, he genuinely cares about my car and explained how I can prevent future issues. Thank you so very much, Hong Kong Auto, for the outstanding professional services!
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June 2023 by J L
Hong Kong Auto is an excellent auto shop. The shop is able to fix an issue of my car that three other mechanics cannot do so.The fix was prompt and professional. Thank you Hong Kong Auto!
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June 2023 by Adrienne Lo
The Hong Kong Auto team is always very responsive, transparent, and knowledgeable. Every time I need servicing, they provide me with various options with a breakdown of costs and alternatives. We trust them and wouldn't go elsewhere.
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June 2023 by leung ken
I recently had the pleasure of visiting Hong Kong Auto for a car maintenance service, and I must say that my experience was nothing short of exceptional. From the moment I arrived, I was impressed by their professionalism, efficiency, and commitment to customer satisfaction.First and foremost, the staff at Hong Kong Auto were incredibly nice and welcoming. They greeted me with a warm smile and made me feel comfortable throughout the entire process. Their friendly demeanor created a pleasant atmosphere, and I appreciated their willingness to listen to my specific needs and preferences.Another aspect that stood out during my visit was the speed at which they worked. Hong Kong Auto truly understands the value of their customers' time. Despite their swift service, they didn't compromise on quality. They efficiently completed the job while maintaining the highest standards of cleanliness. I was pleasantly surprised by how quickly they transformed my car and had it ready for me to drive away.What truly impressed me about Hong Kong Auto was their responsiveness. They promptly addressed my queries and concerns, and their communication was clear and concise. The staff members were knowledgeable and provided valuable advice regarding the maintenance and care of my vehicle. It was evident that they genuinely cared about providing excellent customer service and building long-term relationships with their clients.In conclusion, I highly recommend Hong Kong Auto to anyone seeking top-notch car cleaning and detailing services. Their friendly staff, immaculate results, fast service, and quick responsiveness make them stand out from the rest. I will undoubtedly be returning to Hong Kong Auto for all my future car care needs.
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June 2023 by Tsz Man Kong
Excellent, fast and responsive service!I recently had the pleasure of visiting Hong Kong Auto for car maintenance, and I must say that my experience was nothing short of exceptional. From their excellent service to their prompt responsiveness, this auto shop exceeded my expectations in every way.The efficiency and speed at which Hong Kong Auto operates are commendable. As a customer, I greatly appreciate their ability to work swiftly without compromising the quality of their service. They efficiently diagnosed and resolved the issues with my car, ensuring that I was back on the road in no time. Their expertise and professionalism were evident throughout the process, making the entire experience hassle-free and convenient.Furthermore, Hong Kong Auto's customer service is truly exceptional. The staff were friendly, attentive, and knowledgeable. They patiently listened to my concerns and provided clear explanations of the required repairs. What impressed me the most was their responsiveness. They promptly answered my questions and kept me informed of the progress every step of the way. It was reassuring to know that my car was in capable hands and that my needs were being prioritised.In conclusion, Hong Kong Auto deserves high praise for their outstanding service. They worked efficiently, ensuring that I could get back on the road as quickly as possible. Their friendly and responsive customer service only added to the positive experience. They have certainly earned my trust and future business.Services: Electrical repair
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June 2023 by Jo Ann Lazar
I have been coming to Hong Kong Auto Service for over 30 years. The shop owners and mechanics are thorough, honest, and provide excellent recommendations to ensure your car will last a very long time.They are extremely professional and friendly and offer a wide variety of services. This is why I continue to return as I know they have my best interest at heart.
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June 2023 by Bela Iu
The service was wonderful. It was out of my expectations . The staffs are very knowledgeable,professional and very helpful.They checked my car very thoroughly and reminded us of the issues which is very important but I am not aware of. Their service is fast and the price is very reasonable .Excellently customer service . Will definitely come again!
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May 2023 by Xiaoliang Wang
Did regular maintenance include oil change and tire rotation. The service is fine, and the store owner is a nice lady. It's my first visit and I believe the service is overpriced. The price of materials are reasonable, but labor fee is 100$ +. One star deduction is for the price.Services: Tire rotations
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May 2023 by Jack Zabriskie
Great place to take your car, very professional, straightforward, no pushy sales type stuff. I have been going here for years and will continue to do so, thanks Ben!
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March 2023 by Jonghyuk L.
"I recently had my engine oil changed at this auto shop, but I was disappointed to find that the oil was leaking after the service. When I brought this to the attention of the auto shop, they claimed that it was a natural amount of oil loss. Whenever you have an Oil change here, you have to expect this amount of oil to spill on your garage. as he said this is natural.
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February 2023 by Kristin Anderson
I have been bringing my car to Hong Kong Auto close to 20 years. They provide excellent, trustworthy service. I’ve been amazed at how quickly I can get an appointment and get the car back again. Ben is thorough in explaining what services the car needs, which of those should be done immediately, and which can be put off for a while. His wife who works in the office is also knowledgeable and so friendly. I can’t recommend them highly enough!Services: Tires
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February 2023 by A A
I had my honda accord replaced cluth job done there, after that I had to sell the car because first they used an oily dirty rag “cleaned” my car, which was pretty much scratched up the whole cars exterior paint, plus I did not ask them to clean my car, they ended up ruined my cars exterior paint. Second is the cluth was sooo tight that it became so hard to drive it, I had to push the cluth really hard every time when I switch gear. After that I never come back this place.
