HEART Certified Auto Care is a trusted auto repair shop founded in 2017 by Brian Moak, drawing on over 90 years of family experience in the industry. Committed to providing exceptional customer service and transparency, HEART offers a wide range of services, from general maintenance to complex repairs, ensuring customers' warranties remain intact. Customers consistently praise the shop's efficient and hassle-free approach. One customer had their summer tires swapped for winter tires and their vehicle aligned in the time it took them to have breakfast, while another was impressed by the prompt and thorough inspection after a freeway accident, with no issues found. HEART's honesty and professionalism have also been highlighted, with one customer appreciating the recommendation of a less costly solution for their Mercedes-Benz repair. Despite being open only on weekdays, HEART's dedicated team has earned high praise for their quick and attentive service, even accommodating same-day appointments. One customer was particularly impressed by the staff's fantastic service during an oil change. Additionally, HEART has gone the extra mile, driving customers to and from home during warranty-related repairs. In light of the ongoing pandemic, HEART Certified Auto Care has implemented comprehensive sanitization measures, ensuring the safety of both customers and employees.
These guys are great. Easy to work with, said what they were going to do, and did what they said. No surprises. Fair pricing. Great experience.
November 2025
Summer tires off, winter tires on and all 4 corners aligned in the time it took me to walk over to downtown Wilmette, have breakfast and walk back. Great service as usual. All our cars are cared for by Heart.
October 2025
Brought my car in for a radiator flush. Easy and transparent process. Will be back for future maintenance.
