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January 2024 by Mai-Britt Jønsson
As a Scandinavian woman it has been difficult to find a hair salon that can make beautiful highlights in the cool tone I am used to. After having tried 5 different salons in wilmette/evanston I tried Gordon salon. Mary is doing an amazing job in both color, cut and styling! I am super satisfied every time
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January 2024 by Eva Shanahan
Fresca is so amazing! Best haircut ever.Service: Hair coloring
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January 2024 by Ambreen A
I moved back to Chicago recently and was looking for a good hairdresser here. My haircut experience here was great! I had Shelby cut my hair and I showed her a pic of a layered frame on the front and she hit it out of the ball park! She’s super sweet and always asking questions to make sure you leave the chair happy!- you don’t have to worry about your haircut being too short or long. Here’s the negative: first the long wait time- I was told via text the day of my appointment two hours before to arrive at 3:15 or as early as possible instead of 3:30 since I was a new client and needed time for consultation. But when I arrived at 3:00 they were running behind. Everyone initially apologized and started offering me complimentary services. My hair cut did not start until 3:45. My cut was done in 30 mins and the stylist offered an extensive blowout, even though I was good with a basic one or half dry, even with that I was done at 4:25 since salon closed at 4:30. I was told at the end I would be charged an additional amount- at first $25 then $15 when questioning the front desk, for being 15 min over even though they were the ones running behind and I was not over the hourly mark anyways. The front desk receptionist couldn’t give a reason to why and said my hair took time- mind you my hair is not extraordinary and no special treatment or additional style treatment was requested by me- just a cut. I was then looked down upon by the front desk for not tipping 20% from their tippy system. The tippy system also charges a service fee which makes the system seem unfair all round. The front desk still charged me a tip despite my refusal to pay via the system along with taking a cash tip already! I would love to return for the cut but the predatory business practices and customer service need to be fixed.Update: Manager of the store called, she said based off my past history, I always take more time and hence why the front desk was trying to charge me extra for this cut.- ridiculous!!! As for the past history, I’ve never been here, but turned out my younger niece has been without letting me know and uses my card (I’m her caretaker and tell her to use my cc card for her expenses). They also asked her to model for them. I was not aware of any of this until I investigated the last charge I was told about but goes to show charging someone for a hair cut based their past history is not reasonable in the first place. I told the manager who she was describing was not me and clearly my haircut did not take extra time. Then she said my haircut started at 3:02. I told her to check store cameras and that there’s some serious problem with what they record on file. Manager Cara, said she did not want to speak further and ended the call.
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January 2024 by B Brunka
Gisell always does a fantastic haircutMade a new look too !Service: Haircut
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January 2024 by Isha Kasbekar
I got highlights for the first time and Fresca was my hair stylist. She was amazing and so caring with taking care of my hair.
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January 2024 by Christina Minetos
Fresca was awesome! Totally processional and knowledgeable, took the time to understand what I wanted, and executed!
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January 2024 by Jen Akerstrom
Beyond happy with my visit to Gordon. Kaylie was amazing. She did a very thorough consult prior to the cut. Very knowledgeable with great ideas. I love my new cut.
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October 2023 by Charlotte McDonald
Went to get just a trim, some highlights, and a little pink for under my hair. Fresca was my stylist and she did an amazing job. I always leave with a smile on my face and a fresh feel after I get serviced at this location. I would highly recommend Fresca, she has been doing my hair for a few years now and continues to have me leave excited for the next session! she is extremely dedicated to her work and just does a wonderful job all around.Services: Bang trim
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October 2023 by Emiley Chimner
Shelbi is the best!! She really cares about her craft and making her clients feel beautiful. I’ve never left disappointed. I get color, cut, and extensions from her!Services: Haircut
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October 2023 by Kittie Yohe
Sara did a great job applying a gloss treatment on my graying hair and did exactly what I wanted when she trimmed my hair. I am very pleased with the results!Services: Hair glazing
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October 2023 by Cathy A Kennedy
Just got my first haircut with Melissa and I’m enjoying that wonderful feeling of joy and relief! I love what she did, and I’ve found my hair stylist! Already made my next appointment. Gordon Salon felt comfortable when I walked in the door. Professional vibe, assured, not trying too hard. Melissa is clearly an expert and explained what she could do as she went. And my hair falls into place as if it’s been doing so for years. Highly recommend going to Gordon Salon in Wilmette.
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October 2023 by Colleen Carey
I have been going to Gordon salon in WIlmette for over five years. I work with Melissa, who is warm and incredibly skilled. She listens and consistently produces amazing results with my hair. I receive compliments all the time, and I always credit Mel with making my hair look great. The staff is professional and kind. I appreciate online booking and reminder calls, I also love the hand massages!
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August 2023 by andy stein
My experience with the shampoo person was devastating. When it came time for the dye to be washed out, I told the shampoo woman that it was important to remove all traces of the dye around the hairline. She applied the dye remover and told me all was good.. However it was so dark in the shampoo room she couldn't see what was doing. When we got back to the chair in the main salon she should have noticed there was a one inch ring around the hairline.When I got home I spent 15 minutes trying to remove the black dye and the area is still severely discolored.
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July 2023 by Ricky Apostol
Luxuriously relaxing atmosphere and overall exceptional service from everyone. I got a haircut from Fresca and she cut my hair exactly how I described. She also gave me a great scalp massage along with my haircut. She’s a perfect mixture of a great conversationalist and letting you relax in silence. Walked out of the salon feeling fresh and amazing.Service: Haircut
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July 2023 by Faye
First: atmosphere? 10/10 Smells? 10/10. My hair was done by Fresca and she did it so well! She listened to what I wanted and also advised me on what would suit me. She’s a great mix of quiet and chatty which, as a talkative introvert, I LOVE. She gave great head/scalp massages and was super sweet! Book her while you can!