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February 2024 by Melissa Hoeflinger
Mom and I had a fun shopping day at Chantilly Lace this week. We could not bare to wear our old bras anymore that never fit right. Mom had done some research and came across Chantilly Lace. We had a life changing experience. Our faces lit up once Larissa sized us correctly. She was very honest and helpful throughout the process. She took time to listen, respond accordingly, and find some bras and panties that we absolutely loved! I’m a lace girl and she brought me styles that made me feel beautiful and confident! The intricate and delicate styles will keep you wanting to come back for more! Thank you for making our experience painless Larissa and for being an expert! We look forward to shopping with you all again in the future!
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January 2024 by Susan Barton
Thank you for helping me shop virtually during your in store trunk show. I was out of town. Erika was fabulous texting me photos of trunk show samples she thought I’d like. She made the process super simple and we found some fun rompers and a chemise set. Thank you!
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January 2024 by Char Schoenbach
The person who waited on me was very experienced. That’s the 2 stars. But I felt overwhelmed when she brought 8 bras in the room (which is small).While trying to decide, the owner of the store started talking down to me about her employee, and it was such a rude experience. That’s zero stores. I’ve never been talked to like this and I won’t judge the whole North Shore by this one incident. Good news, found a great store in Chicago, 10 minutes from me. Friendliest staff, large rooms, offered water, wine and snacks. Bought 2 bras in 15 minutes. Shouldn’t have gone to Wilmette to begin with. Go to RIGBY at 900 N Michigan for GREAT service and selection!
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December 2023 by Claudia Brutt
I had gone into the store for the first time. I told the fitter that I had worn Prima Donna in the past and they ended up pinching me to the point I couldn't wear them. What does she bring but a Prima Donna, told me it supported the best! OK $150.00 later after wearing for a few hours, it was pinching me to the point I couldn't wear it. I reached out to them and was told that maybe it wasn't the right store for me! I should try Nordstrom. That I was stuck with a $150.00 bra I can't wear!!
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December 2023 by Linda Bogot
Forget anywhere else you’ve shopped for a properly fitted bra. Everything about Chantilly Lace is worth the visit!
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November 2023 by Amy Keith
Great store and staff! I was able to make a same day appointment for a fitting and got some beautiful lingerie! The fitting experience was easy and they were able to special order something in my size. Looking forward to my next visit when I'm back in Chicagoland!
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October 2023 by Lia Goldmeier
Best bra shopping experience EVER!! As someone who hates shopping for bras, Chantilly Lace’s incredible staff made me feel comfortable and safe. I was helped by Park, who was kind, attentive, and most importantly, patient. She helped me with fittings for 2 hours! Prices can range from standard to very expensive, but Park was so helpful working within my budget. Finally, a bra that actually fits!
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September 2023 by Judicious Z.
Based on other reviews, I drove up from Lincoln Park to reset my bra selection. Over 65, some weight gains and losses over the years. PARK was my deeply knowledgeable guide on which bras (and shape wear would work under two garments I brought along. Her targeted advice on how high/low the bras should be on my torso, how to blend shape wear into my bra, etc. have made it possible for me to now wear some clingy items I've been avoiding. 'happy I took time to better use my wardrobe by starting with the basics.
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September 2023 by Catherine Oberlander
Walked in for an appointment feeling frumpy and left feeling like a million bucks !Erika was fabulous , trust her knowledge and skill .. your bust will never look better !
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July 2023 by gayle sheck
I made an appointment for a fitting and apparently someone else made an appointment at the same time . So although I got help she was divided with two people. So I felt I didn’t get quite as much help as I needed.
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July 2023 by Lisa Keipert
Bella was very helpful, knowledgeable, and patient with my bra fitting! The merch is fairly pricey.
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July 2023 by Natalie Ceprnich
Larisa was amazing! Had a wonderful experience shopping for bras and a swimsuit. The best part was that there was a minor glitch with my swimsuit alteration date, and because of the that the seamstress personally delivered the swimsuit to my house. Wonderful customer service!
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July 2023 by Tina Schiele
What a wonderful experience with Bella!! She made me feel like a million bucks! I am so happy I went and I will be back to buy so much more in the future
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July 2023 by Jan Karzen
Park was terrific did a great job giving me a wide selection to choose from and got me fitted properly. Panning on bringing my daughter in to see her.
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June 2023 by andrea b
I received excellent, personalized service when looking for a nightgown for my mother. They even giftwrapped! It was my first time shopping here, and it's a very pretty store. My only caveat is that they really don't have a lot of sizes available. I liked a pajama set for myself but they only had larger sizes, for example. I think the quality is there, so the prices are kind of high. It's a good place to buy gifts and very convenient for me.