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September 2024 by D F
Chantilly Lace offers an experience! I haven’t seen customer service like this in years. Erika and Larissa provided such comfort, I couldn’t wait to bring my daughter in. I recommended this place to all of my girlfriends. I tell all the guys if they want their lovely gals to have a special day, Chantilly Lace is the place to go♥️
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August 2024 by Mary Ann McMorrow
I went to Chantilly Lace for the first time yesterday and had a great shopping experience with Larissa, the owner. It was certainly worth the drive from downtown Chicago. I’m a breast cancer survivor and Larissa recommended beautiful bras and an insert to improve symmetry. I’m super excited about all my purchases and will definitely return!
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April 2024 by Hallie Eve Pinsof
Chantilly Lace is a rare gem for women. I made an appointment online and the shopkeeper spent focused time fitting me. She brought me many beautiful bras that are practical to choose from. I now have new bras and will return for a swimsuit and pajamas. Great experience looking forward to shopping here again !
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February 2024 by Melissa Hoeflinger
Mom and I had a fun shopping day at Chantilly Lace this week. We could not bare to wear our old bras anymore that never fit right. Mom had done some research and came across Chantilly Lace. We had a life changing experience. Our faces lit up once Larissa sized us correctly. She was very honest and helpful throughout the process. She took time to listen, respond accordingly, and find some bras and panties that we absolutely loved! I’m a lace girl and she brought me styles that made me feel beautiful and confident! The intricate and delicate styles will keep you wanting to come back for more! Thank you for making our experience painless Larissa and for being an expert! We look forward to shopping with you all again in the future!
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January 2024 by Susan Barton
Thank you for helping me shop virtually during your in store trunk show. I was out of town. Erika was fabulous texting me photos of trunk show samples she thought I’d like. She made the process super simple and we found some fun rompers and a chemise set. Thank you!
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January 2024 by Char Schoenbach
The person who waited on me was very experienced. That’s the 2 stars. But I felt overwhelmed when she brought 8 bras in the room (which is small).While trying to decide, the owner of the store started talking down to me about her employee, and it was such a rude experience. That’s zero stores. I’ve never been talked to like this and I won’t judge the whole North Shore by this one incident. Good news, found a great store in Chicago, 10 minutes from me. Friendliest staff, large rooms, offered water, wine and snacks. Bought 2 bras in 15 minutes. Shouldn’t have gone to Wilmette to begin with. Go to RIGBY at 900 N Michigan for GREAT service and selection!
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December 2023 by Claudia Brutt
I had gone into the store for the first time. I told the fitter that I had worn Prima Donna in the past and they ended up pinching me to the point I couldn't wear them. What does she bring but a Prima Donna, told me it supported the best! OK $150.00 later after wearing for a few hours, it was pinching me to the point I couldn't wear it. I reached out to them and was told that maybe it wasn't the right store for me! I should try Nordstrom. That I was stuck with a $150.00 bra I can't wear!!
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December 2023 by Linda Bogot
Forget anywhere else you’ve shopped for a properly fitted bra. Everything about Chantilly Lace is worth the visit!
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November 2023 by Amy Keith
Great store and staff! I was able to make a same day appointment for a fitting and got some beautiful lingerie! The fitting experience was easy and they were able to special order something in my size. Looking forward to my next visit when I'm back in Chicagoland!
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November 2023 by cindy withrow
This is an amazing shop. Best selection and best service!
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November 2023 by Michelle Moulton
It was time for an upgrade and from the cute doggie greeting me to the last goodbye, I had a wonderful, personalized experience.
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November 2023 by Ina Schneiderman
Very helpful and attentive to my special needs. Was very pleased with fit and outcome.
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November 2023 by Debra Grossman
EVERYONE is outstanding and loving in this fabulous shop!!!! Everyone is so helpful - and I do need help getting the right lingerie,...EVERYTHING is outstanding in this fabulous shop!!!
I give it 1,000 stars!!!!
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November 2023 by Jaime Wesley
Great fitting experience and good selection of bras.
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November 2023 by Vilma Fraguada
First time at this store - was not planning on buying anything and ended up
buying- great customer experience
