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June 2023 by Patti R.
The mechanic lied to me. Just to get an extra $30. I've used conventional oil or more recently a conventional/synthetic blend for my 2002 Honda since I bought it in 2003. The sticker says 5 W 20 conventional. He put in synthetic without asking and tried to tell me 5 W 20 means synthetic and the sticker on the engine block calls for synthetic because all 5 W 20 oil is synthetic. Not true. It comes in full synthetic, conventional or synthetic/conventional blend. I told him I've been using conventional 5 W 20 over the life of this car. I know that 5 W 20 means oil viscosity is 5 at 0 degrees F and 20 at 212 degrees. I'm doing something right because not everyone gets 20 plus years and 200,000 plus miles out of a 4 cyl gas engine. He just says "No it isn't! Honda makes the car and recommends synthetic! Look on the engine block sticker!" The sticker says 5 W 20, but nothing snot synthetic.He lied to get an extra $30 out of me, but I won't be back because he lied. Pretty short-sighted of him. I might have become a return customer and I might have written a nice review. I just have a problem with liars.
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April 2023 by Sohaib Q.
I got a flat tire and went right over. Sam did a great job managing expectations and fixing the tire within an hour. Great service and great value. This is the only place I take my cars.
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April 2023 by Christa Brudniak
I had the best experience with Sam today! I was looking into buying a used car from a nearby dealership and in an abundance of caution decided to have Sam take a quick look at the car while on my test drive. Sam was so attentive, and so friendly, he immediately took a look at the car for me and was spot on with diagnosis! I loved his honesty, his expertise, and most of all diligence in helping me! I wish I caught the name of his desk assistant, she was equally kind and comforting. I can comfortably say this is a reliable establishment I feel most comfortable taking my car in for maintenance going forward! I’m SO happy I’ve stumbled upon this gem, and will definitely be using their services again as I embark on my used car buying journey!
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November 2021 by Tomas Serna
Oscar and Sam took my call and they were fantastic from the get go. FOR THE FIRST TIME, someone kind, relaxed and HONEST!I work on my own car but moved to down town Chi. for my job. I was quoted $250 down town for a simple oil change on my Mercedes ML350 (from experience, I know an oil change is not that difficult to ever justify that cost)... nearly X 2.5 what they Sam and Oscar quoted.I was welcome with a smile and treated like a friend to Sam. Walked over to the Starbucks next door while they worked, and was out ASAP. HIGLY recommend and 100% coming back.Services: Oil change
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September 2021 by Eric B
I had an issue with my brake caliber and I stopped by this place. Upon inspecting my car, Sam, the mechanic fixed it right away within 10 min. I am very grateful for his quick and professional service. I really recommend getting your car serviced here. They provide variety of services with high quality and reasonable price. Stop by this place and you will see what I'm talking about.Service: Brake service & repair
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September 2021 by Cathi Mackey
Extremely friendly customer service. Very knowledgeable in what they do and quick turnaround. Of course it helped that we knew the owners. I'm a single female and I would trust them to do right by me if I took my car in there by myself for work, mechanical work.
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July 2021 by Jodie Ervin
Great place. Had an alignment for reasonable price, brought it back a week later as the alignment was stull off a notch on my 20 year old car. They got it aligned as much as possible. Quick and honest service. And the parts department is a joy to watch fill orders while you wait, great entertainment value.
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July 2021 by Jonathan Erlich
Great people, great service. They know what they're doing. Doesn't dance around things, very straightforward.
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January 2021 by Kenny
I was driving through for a road trip to Wisconsin. My car started to give me REAL bad issues. The owners were so nice and let me stay in their shop until my car was towed. Honest, nice people. Thank you again❤️
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January 2021 by John Meyers
I brought my 20 year old Audi to Advanced Auto Clinic on a recommendation from my brother. I'm glad I did. Sam and the whole team are friendly, professional, and diligent . My car needed quite a few things done, both repairs and preventative maintenance, on almost all systems. Everything was done well and quickly and my car is running and driving like it was when new. The cost for everything is fair and Sam saved me quite a bit of money with his diagnosis. I'm very happy with the work and treatment I received and will be a long term customer. Good place.
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October 2020 by Allison Hornung
Very quick, timely, and professional! Stopped in for a question and was able to pin point the issue, resolve it, and assured me all was well. In and out within 30 minutes!
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August 2020 by victor kanyendo
Sam and the team at Advance Auto are just amazing, car problems are heartbreaking and going to a mechanic is even worse once you hear the cost. Sam and team always break everything down for me, the prices are fair, the work is honest, and they stand by the job they do. These guys are relatable and feel like family. I am definitely thankful for what they do and peace of mind I get when my car is in their hands.
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April 2020 by thomas meyers
Advanced Auto Clinic is a Wilmette treasure. Sam and his crew keep my cars running safe and strong and I couldn't be happier. The work is top-notch and the prices are very fair. I wouldn't trust any other shop. Thank you.
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March 2020 by Richard Dreis
Honest and reasonable pricing. Sam is the best.
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November 2019 by Kelly Johnson
Went There Today To Get Air Put In My Clients Car Which Is 2 Elderly Women, The Gentleman Say Okay, I Was Sitting In The Car Waiting For Him 2 Return, I Got Out The Car And Was Approached By A White Woman Who Said That If They're Not A Customer They Couldn't Help Us Closed The Door In My Face...I Called Back And The Owner Answered The Phone And I Explained To Him What Happened And He Sincerely Apologize And Said That Shouldn't Never Happen.. Its Really Sad The Color Of My Skin Made Her Feel It Was Ok 2 Say No...When I Was Only Trying 2 Make Sure My Clients Is Safe When Driving...I Hope She's Proud Of Herself Shes Only Blocking Her Blessings With Hate In Her Heartless Heart.....
