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March 2024 by Jennifer Rentner
I don't usually go to this walgreens but was in a pinch. As the looks of past posts, they get a lot of 1 stars due to poor service. The young lady clearly needs to learn good customer service. I bought makeup that was tagged clearance, and she refused to honor the price and even laughed in my face. I would not suggest this store to anyone. I will just return this after today and shop at more customer friendly stores that honor items tagged wrong. If I could give them a zero, I would have.
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February 2024 by Nikolas Ceasario
Cashier was very nice but this Walgreens is the dirtiest Walgreens I’ve ever seen floors were gross and bathroom looked like it has not been cleaned in months.
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February 2024 by Jennifer O'Brion
Consistently have problems here. I am a diabetic and when I order my medication and am given a date to pick it up I expect it to be ready or at least be notified of any delays. Today makes day 5 and I am told it is still going to be 2 more days until it comes in. Today is Sunday February 4th and it was supposed to be ready on the 31st of January. I am told it will come in on Tuesday now. I have contacted the regional office before about other issues and got blown off by them. If you do get your prescriptions here count your pills and make sure everything is correct before you leave. Once you leave they won't fix anything.
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January 2024 by A M
Several issues with their photo dept canceling orders last minute or filing significantly later than the time listed. Get photos done on Cass in Darien just up the road to save yourself the headache!
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December 2023 by cait
I usually go to the Walgreens closer to my house but went to this one on my way home from work. The cashier (middle aged lady) seemed way more invested in talking to her friend than me and really didn’t even acknowledge me. I’m all for getting along with your coworkers but at least say hi how are you back! You’d just think at her age she would know how to treat a customer.
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September 2023 by BROOKLYN M. (BROOKLYN)
Rude cashier didn't want to take a few minutes to check clearance price but had time to ask the customer in front of me if he wanted to sign up for a Walgreens card to get his items for the sale price. I'm very disappointed. I will post her name when I find my receipt. Very inconsiderate. Totally upset.
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May 2023 by Sigitas Armonas
The managers are rude. The regular staff is nice but seem to not be too happy working there.The screening of 80 some year old asking for ID to buy a six pack of Budweiser is the most absurd thing I have seen.Asking for ID to buy a $200 Amazon gift card is also absurd.My own experience was negative already a few times. My purchase is usually $30 or $50 and they would not take $100 bill. Supposedly they do not keep high bills at the store. Is this a place of business where the goal is to sell product or not. I am so confused by their policies. ?
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March 2023 by Patricia R.
The pharmacy in Walgreens in Willowbrook was very accomodating and efficient last time I was there so no problem there. During the week, the cashiers are usually nice but I went to return some hair color that I had just purchased over the weekend (Sat 5:30) The female (maybe)16 yr old snot treated me like a thief. She opened the package of hair color and saw that the developer was 1/2 way full... she held it up to the light and scowled at me.....she thought it was used. Duh!! If she and the "beauty tech" (also high school age )knew anything about hair coloring they would know that it is only 1/2 way full because the color needs to be added to it. I've been going to this Walgreens for 15 yrs about every other day because I live less than a mile away and have returned only a couple of things in that time and decided to steal that developer. Ooooohhh, yah right . Call the cops and have me handcuffed. Stick with the experienced help Walgreens!...They should know that the customer always comes first!...especially for hair color at 14.99. Even with that, I was buying another package which didn't make a difference at all. The snot just wanted to "catch" this evil 65 yr old doing a dirty deed. In the future, I will definitely be buying all my beauty supplies at Target where I can return anything new or used without question!
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December 2022 by GQ GQ
Called pharmacy at 9:05am. The pharmacist stated medicine would be ready in 20 minutes. Arrived at pharmacy window at 9:31am. Michael, pharmacy tech stated the medicine would be ready in a hour. Michael attitude was very poor and could tell he was frustrated. I asked could he check with the head pharmacist and he said it still would be done in a hour. I can in the store in the medicine was ready in less than 3 minutes. Walgreens please get Michael some customer training ASAP. Working in the medical field, one would think Michael has already received the proper training. Michael if you’re reading this I will be back to visit and I hope your customer skills will have improved. If not, I would highly suggest selecting a different career field, but I will definitely have the time to speak to your supervisor next time. Best wishes!
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November 2022 by Sue C.
Please do not make an appointment for a flu shot or vaccine here. I just waited 45 minutes for a flu shot that took 1 minute to administer. There were only 2 other people that received vaccines during the entire 45 minutes that I waited. Apparently this Walgreens fails to have enough pharmacy employees on duty during the flu shot season.
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November 2022 by Bryan Bomba
Never super busy. Easy to get Vaccination appts (especially compared to Hinsdale-Grant Square).
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September 2022 by Lana K
Absolutely unprofessional pharmacy!!! Would not recommend to anyone to go here. Don’t waste your time. They are very rude and not helpful or respectful at all.
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September 2022 by Jasmine Mendoza
horrible experience with pharmacy! can’t believe how unprofessional they are
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August 2022 by Sami McSheridan
Overall not a good experience, went in there for sodas and to use a bathroom. Refrigerators where broken, so nothing was cold. Bathrooms where out of order. Left with warm sodas, and a full bladder. Very bad experience.
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August 2022 by Danny Cvengros
The pharmacy staff are completely inept. It’s impossible for me to fill meds here.