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May 2023 by Ralph L.
I think this place is ridiculous. They don't speak English. They lose alot of clothes. Very expensive. CD cleaners a fourth of the price. Next day service and never lose anything. This is a poor excuse of a dry cleaners.
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August 2022 by Tomi Temelkovski
I was there on wednesday to ask for zipper replacement on my sons jumpsuit and the older gentleman told me $16-$18, i went the next day to drop it off and other lady said $26-$28, i told her that i was quoted $10 less the previous day and she said that she will ask “the lady” how much is gonna be. I told her to call me before doing anything if the price is $28 since new is $40. A week later i went to pick up the jumpsuit thinking that is ready since nobody called me about the price and the same lady from before says “ oh its not fixed, the lady said the price is $28” and i asked why nobody called me she says ooo i don’t know why the lady didn’t call you. I really don’t know how people like this are running businesses , just plain d**** sorry but that is the true. To the owner: i don’t care what are you gonna reply, but this is not how you do business, just look at your reviews, its not just me, i wish i read the reviews before wasting my time coming to your store
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July 2022 by Michael Burns
Horrible customer service, lady at the counter is the worst. She also has very bad gingivitis breath as well
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June 2022 by Liliana
There have been two occasions in which items are not ready on the scheduled day. The company will not notify you this is the case. Instead you will show up and be told your items are not ready.
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November 2021 by Patricia D
I have been a customer of Reichardt Cleaners for at least 20 years. It was sold several years ago. After the sale I would say they were just OK.Well! Today was my last time walking through their doors.I came in to pick up my cleaning. When I dropped it off last week, I was concerned because the woman did not put a tag on my items to identify they were mine.The same thing happened today. I had a decorative pillow cover that I dropped off for cleaning. She left it on the counter and did not tag it. She walked over to take care of 2 customers that came in the door, after me.I waited patiently for her to finish with them. She tagged their items immediately.She asked me what I was waiting for. I told her that would like my pillow cover tagged, before I left the store, so it would not get lost.She proceeded to get very nasty with me. She then printed out a tag and threw it at me! I then picked up my pillow cover and told her I will go elsewhere.I am a very easy going person and did not deserve this kind of treatment.Good Bye Reichardt Cleaners. There is plenty of fish in the sea!
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October 2021 by Tricia D.
I have been a customer of Reichardt Cleaners for at least 20 years. It was sold several years ago. After the sale I would say they were just OK.Well! Today was my last time walking through their doors.I came in to pick up my cleaning. When I dropped it off last week, I was concerned because the woman did not put a tag on my items to identify they were mine.The same thing happened today. I had a decorative pillow cover that I dropped off for cleaning. She left it on the counter and did not tag it. She walked over to take care of 2 customers that came in the door, after me.I waited patiently for her to finish with them. She tagged their items immediately.She asked me what I was waiting for. I told her that would like my pillow cover tagged, before I left the store, so it would not get lost.She proceeded to get very nasty with me. She then printed out a tag and threw it at me! I then picked up my pillow cover and told her I will go elsewhere.I am a very easy going person and did not deserve this kind of treatment.Good Bye Reichardt Cleaners. There is plenty of fish in the sea!
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June 2021 by Enrique Navarro
I go there at least once a week and the service is always great.
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October 2020 by А A
Thank you very much! I got my pants altered very nice
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October 2019 by Adam Hatahet
Great service
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October 2019 by ghassan Jano
I have been customer for many years but, not any more. Now, many times need re do , bad job cleaning , ironing or pressing and more important , damage items. Many-times, owner could not find items and taking three weeks to finish . I had it enough with them. Watch your cloths when picking up for ripped buttons or buttons holes and wrinkle shirt
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October 2019 by hgs gs
Great cleaners
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October 2019 by Tim Nosser
Terrible, nothing more, nothing less.
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October 2019 by Milos Milanovic
This place is a disgrace to dry cleaners. They told me they do bulk orders of dry cleaning for 3 dollars a pound. I told them out of the entire basket of laundry and that only 1 suit was to be specially prepared. This scumbag con artist dry cleaner had the nerve and audacity to charge me $155 dollars for all my dry cleaning even though they told me it’s 3 dollars a pound. I just got jipped over 100 dollars for false advertising. DO NOT go to this place if you have bulk orders or clothes... this place is recycled trash & should be closed for good. The owner didn’t even apologize or even offer to make it right, he just said the work was done & that they need to be paid.
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October 2019 by Julie F.
So disappointed in the deterioration in the quality of service. Been bringing clothes her for more than 10 years. Lately receiving clothing that is not mine mixed in with my orders. Orders repeatedly not ready when I come to pick up even if it is DAYS after they are supposed to be ready. Several articles of clothing missing. Lost belts from dresses etc. if they get all your clothes back to you they will be well done but it's a big "if" that you will get everything back correctly.
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October 2018 by Amy L
Do not use this dry cleaners. I have never been to a place with such disregard for customer service, nor have I ever had any issues with the dress I had asked them to press. I would give Reichardt 0 or negative stars if I could, and it is the first and last time I would ever go to them.
My mother has this beautiful, silk dress that only needed to be pressed. It was dry cleaned just fine last year (at a different location), but after spending 3 seasons in a closet, it had become wrinkled since the fabric is very delicate, which is also the reason why she opted for a professional press. She has not worn this dress since the last dry cleaning. Our old dry cleaners was closed, and with Reichardt being so close to my mom's house we figured we try them out.
However, when we went to pick the dress up, we found what appeared to be oil blotches on the dress. The owner seemed apologetic and offered help us one more time. I received a phone call a few days later saying that because it was only a press job, there is no way it would be their fault that oil blotches appeared. In fact, he blamed me for bringing in a "dirty dress" (his words, not mine), and then proceeded to mock me for not knowing what a 'press' is. Why would I request a service I knew nothing about? This is not a restaurant or massage parlor. I am not going to ask for a treatment I know nothing about. He also refused to accept any explanation from me and continuously talked over me. This also happened in the store when I went to pick up the dress, and he continuously talked over me by repeating I had brought in a "dirty dress" and that "I don't know what a press is."
I almost never write reviews for businesses regardless of my experience. I also do not go to places with the purpose of stirring up trouble. But I cannot stay silent about Reichardt. This experience has been insulting, and even worse, I found new stains on my mother's dress after the second press. I do not know if it is because of their equipment, simple mishandling, or a lack of fabric knowledge, but they certainly ruined a beautiful dress. Never use Reichardt.
