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September 2024 by Janette Celia
I had a fantastic experience at Midtown Athletic Club, thanks to Paola! She gave my family and me a detailed tour and was incredibly patient, answering all of our questions with care. Her bilingual skills made the process smooth and comfortable for us, and she went above and beyond to ensure we felt welcomed. If you're thinking of joining Midtown, I highly recommend asking for Paola – her professionalism and friendly demeanor made all the difference!
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August 2024 by Melike İnönü
We've been a member here for close to a year now. It's absolutely fantastic - thank you so much ERHAN for introducing us to the Midtown family and keeping up the support throughout!! Unlike most other gyms in the neighborhood, it has a very boutique feel and it's definitely not crowded so you get to enjoy the state-of-the art facilities as much as you want. I wasn't working out regularly before this, but somehow I got addicted to the pilates amped, yoga, and barre classes with MELISA & DEREK! Coupling that with ALISON's amazing bodypump and body attack workouts, and voila! Also did the tennis-in-no-time program with the wonderful coach PETE who also made my daughter adore playing tennis at age 6!! And so many other wonderful instructors I have missed here - thank you thank you thank you for making Midtown our second home!
PS: Shout out to our wonderful TINA who is constantly working towards bettering this community & facility and greeting us with a warm smile every time we're there!
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August 2024 by Lea Mae Shea
I had an exceptional experience with Paola Q. She’s professional, knowledgeable, and incredibly helpful. She took the time to answer my questions and provided honest and insightful recommendations. She went above and beyond to address my needs.
Thank you Paola for the top notch service.
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August 2024 by Yolanda Velazquez
I recently visited the Willowbrook club and Paola was very helpful and professional, she explained everything and gave me a tour of the club. The amount of classes available is insane and the hours are very flexible.
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August 2024 by Gordana M.
DO NOT GO THERE. They will lure you in, promising credits, and other lies, and than stop answering your calls and texts once you sign the agreement. Also, promised credit that can be used towards kids swimming classes and than of course front desk said NO, YOU CAN NOT USE IT. Also they say they will give you credit if you show proof you left LIFE TIME, of course I WAS CHARGED and no credits were issued. Than I moved to Europe of course my agreement wasn't canceled based on that because they will find a way to keep charging you. DO NOT GO THERE, small outdated space for working out, no outdoor pool, bad service. Not all classes are included.
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August 2024 by Dub C
I recently visited Midtown Willowbrook and was thoroughly impressed with their customer service. The gym smelled great, and the tour was very detailed. Paola, who assisted me, was incredibly nice and professional. She had answers to all my questions and made the experience very enjoyable. I felt like I could really relate to her far as the gym, especially since she also takes classes at Midtown Gym and that’s one of the ways I’ll get moving and be involved in a group. This gym is the ultimate gym.
Paola's tour was very different from any other gym, like Lifetime Fitness. She made sure I understood that you pay for what you get, and that this gym is all about maintaining the highest standards. Overall, the experience was top-notch, and it's clear that this gym is more than just a place to work out—it's a lifestyle, in my opinion also, the gym-goers were all getting it done! Everyone!! You talk what you become. Ready to get started.
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June 2024 by Jovanni Martinez
Just signed up here. The man Jose Gonzalez took care of me. Gorgeous club!! Lots to do. Tons of amenities! Definitely worth the value.
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April 2024 by Sarah Reynertson
We love Midtown. We have a family pass and are very happy with it. Kid town staff are amazing with the kids. The kiddos get so excited to go. I love playing tennis here. The classes and coaches are amazing! It is pricey but worth every penny. The facility is very clean!
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April 2024 by Suzy R
Times are not the best, and Brian didn't seem that enthuastic about the gym.
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April 2024 by Remy
I absolutely love this gym! I was at lifetime for 10 years and switched to midtown because I wanted a more comfortable atmosphere, which it is. Midtown is filled with the most kindest employees, the members are friendly and the place is always spotless clean. Brian Cotten the membership advisor has gone above and beyond to make sure I am enjoying the gym, checked in with me first few weeks and always says hello to me when I’m there. Any time I had questions, he’s always available and very accommodating. The gym itself has everything you need, everything is always organized/cleaned off and it’s never too busy which is what I like the most. The gym is supposed to be your safe space, and they have done a wonderful job creating that for me. Thank you!
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April 2024 by Crystal Schupbach
Be wary of the sales people. I am giving stars because the trainers and tennis pros I worked with were really awesome and helpful but I just can't spend extra money on top of the membership. I signed up in October 2023 after moving here for professional school from out of state. I wasn't sure if I would like it, or have time with my schedule, but I was persuaded (tough sell) under the assurance that if I didn't have time and didn't like it I would be able to cancel. At the end of the 2023 I was really sick and couldn't get to the gym, then this year I just can not make it worth it because of my schedule. It's on me for not getting that in writing; but be warned that this is an ANNUAL membership. There is no cancelling. When I tried to speak to the sales person, he denied that he made it appear this way. Since I am in a contract until this October 2024, I suggested that it would be worth it and would rectify this confusion if I was able to attend a boxing class at a different location not offered at this one but that wasn't possible. I'm honestly just not a fan of the type of group classes that are offered at my location and the ones I like are mostly during my class time. I was told they pretty much never get contacted about wanting to cancel; so I'm disappointed I was made to feel other than just because I don't like their gym. Hopefully I am in great shape come October!
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March 2024 by Ramana Yedavalli
Great place. Never too crowded. Clean locker room. Great tennis programs for the kids and for adults. Nice sauna, hot tub, and swimming pool. Nice showers. Plenty of other classes such as spin, Pilates, yoga. Personal trainers as well.
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February 2024 by Marcia Chou
My favorite part about this gym is how well it’s maintained and how they make everything smell sooooooooo nice. I’m obsessed with the Eucalyptus they put in the wet sauna and the cold towels. The shower pressure is incredible. Their classes are so intense, and the classrooms are just really fun and gorgeous. The staff and trainers are also so friendly and accommodating. I can’t/won’t work out anywhere else!
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February 2024 by Paget Marie
Love everything about this club! Yes, it’s a bit pricey but what isn’t these days?! Great atmosphere, very clean, friendly staff, awesome group classes, cute comfortable cafe, never crowded…just a pleasant place to be. I have no complaints. Adding a basketball/volleyball court would be cool, but otherwise, 5 stars all the way!
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January 2024 by CJ Paz
Best gym I’ve ever been a part of. Book Joey for a training session. He does a great job of understanding your past physical history and will design a program based on your goals.
