Kia Service Center at Willowbrook is highly praised for its consistent professionalism and good business practices. Customers appreciate the friendly and helpful staff, especially service advisors like Diana and Diane, who provide quick, informative, and fair service. Many customers have purchased or leased Kia vehicles from this dealership and continue to return for maintenance and service. The service team is accommodating, offering convenient options such as drop-off, pickup, and transportation to work. Overall, the center is known for great customer experiences, with staff who are kind, helpful, and dedicated to customer satisfaction. The positive atmosphere and reliable service make it a preferred choice for Kia owners in the area.
Diana was great! Quick service and she was very informative about my maintenance package. Will be making an appointment when she is working again!
April 2024
I rarely leave reviews--but I've been coming here for service since getting my Kia two years ago and I cannot stress enough how much I LOVE Diana and her staff. She's absolutely fantastic and as long as she's here, I'll only use this Service Center for my car's maintenance needs. 10/10 customer service!
February 2024
They will try and drag out your 100k mile warranty. And make it difficult to get you in a loaner for something the manufacturing is at fault for creating such a faulty engine.
