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July 2024 by T S
Donation collector was rude and had to be chased down to get a receipt.
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July 2024 by Kim Horn
I was looking for a place to shop, but thanks to the many comments on here saying how rude the employees were. I will not be shopping here. I guess get better employees?
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July 2024 by Katie Kane
If I could give ZERO stars I would!! Rudest bunch of employees I’ve ever encountered. Ever!! It was 650pm and I was running into grab an old sheet and blankets and an employee stopped me walking in saying they close in 5 mins. I said ok I’m grabbing a blanket. I can hear then relentlessly ushering everyone to the front. So now we are all standing there and I decided to
Run and grab the dog toy basket I saw bc there’s 3 ppl in front of me. I barely grab it and turn around and this guy is telling me I won’t be able to check out bc I’m not at the register. I said there was a line I’m going there now and he said there’s no line and arguing me. Well I get up there and there’s a line. And he’s huffing and puffing as he’s walking by me. The only nice person was the old lady that checked me out. If I was the manager they would be gone in a heart beat.
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July 2024 by Nancy Tran
People here are rude.
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April 2024 by Cathie K.
So sad! This used to be a great Goodwill store-clean, well lit, organized, lots of items. I haven't been in since Christmas and they ruined the store! Very dark and dingy, like half of the ceiling lighting was removed! All clothing moved to front of store, all housewares now jammed in the back of the store in half the space it used to be. No rhyme or reason to the store at all!
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April 2024 by M Sifonte
Today I saw how an employee removed all the clothes that had the 50 percent discount for the back to take away the discount.
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April 2024 by Alicia McNamara Grott
Luis, the cashier, does a great job of doing as little as humanly possible. Last week he never told me about my rewards or my birthday discount nor did he do that today. Never offered to wrap my plates. And you prices are a dollar more than the Goodwill on North Ave.
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April 2024 by Sam N
The cashier rounded up my total even though I said no. I wonder how many other people have had that done to them. Also like all Goodwill just about everything is overpriced.
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March 2024 by Kaitlyn C.
The store is organized and has good options, however there is an older white woman working here who is extremely rude. I've worked in fast food, retail, etc. and have dealt with all kinds of people but she was being rude for absolutely no reason. A customer asked the worker for a changing room and then asked if the worker needed help picking something up that she had dropped and worker said "No. Leave me alone don't touch me!" in an extremely rude tone. Anyone who asked for a changing room she would sigh loudly at. I don't like to make things about race but she was being extremely nice to any white people, thanking them several times, but rude to anyone else. I was nervous to even ask for a changing room. Really odd and me and the other customer looked at each other like wth??
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February 2024 by N M
Not friendly and rude. Man taking doanation was scowling and grabbed items from me. No thank you after donating carload of items. Much friendlier and aprreciative at St. Vincent de Paul charities. Will not donate to Willowbrook Goodwill again. Free inventory is given that they make a profit on. Goodwill CEO makes over $710,000 per yr. A simple hello and thank you would suffice.
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February 2024 by Garrett Larson
very ice and clean. very nice staff.
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February 2024 by Ms. Sassy One
Don’t really have good items and they are over priced.
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October 2023 by Stuart Allard
This is a Goodwill.
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September 2023 by Dion B.
Very clean and organized. It's not much of a selection for men that's a XL. Store is 80% women's items.
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September 2023 by Dario Delatorre
My kinda garage sale in one place
