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March 2023 by Zack D
They will make a deal then not follow through we had a deal set up to trade a vehicle in. Lucas had stated he had a cash buyer.. make sure and get deals in writing first!!
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February 2023 by Justin Chum
I recently went in to look at a Honda CR-V but we didn't end up being able to get that car. The man we were talk to about this ask us to look at a different car. That the car we end up taking home with us he was very helpful.
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January 2023 by Jasmin D.
Eugene is really good guy he sold me my car and his business is legit I do recommend shopping here with her very patient people
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January 2023 by J Janzen
I recently purchased a 2019 Crosstrek from Your Auto. I’d never bought a car from a small business before, but it turned out to be much easier than my previous dealer purchases. I admit to being a bit nervous to go outside the warm fuzzies of the dealership circuit, but I checked out Your Auto on just about every review site and found that a) most people had good experiences and b) they’ve been in business for quite a while. Given that they had the vehicle I wanted at the best price ANYWHERE, and – trust me – I did my research, I’m glad I checked it out. Here are answers to the questions I would have been glad to have in advance.First, because it’s not a dealership, they don’t charge any of those questionable fees. No dealer fees, documentation fees, or transportation fees. That alone saved me quite a bit. At Your Auto, they only charged the standard taxes, registration, and title fees required by Illinois (and literally exactly that amount).Second, because it’s not a dealership, they don’t bombard you with calls, texts, or emails. But it’s also by appointment only, so you can’t just show up and look around. However, the time from my initial text to callback to appointment was about 24 hours.Third, my interaction with Luke was easy and light. He didn’t try to sell me anything. He was content to answer my questions, show me the Carfax report, tell me about the vehicle, explain their process, etc., and then let me decide.Finally, they price their vehicles to move, so don’t expect a lot of room for negotiation. But I knew, based on all my research, that they really did have the best deal, so with some minor haggling and the lack of additional fees, I was extremely satisfied with the final price.All in all, I would recommend Your Auto to anyone who is looking for a solid used car in this wacky market. If you don’t need the warm fuzzy of a dealer – or their equally fuzzy fees – then check out the inventory at Your Auto. They will also look for specific vehicles upon request. So, if you’re stressing about buying a car right now like I was, call Your Auto and be prepared to exhale.
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January 2023 by Mel Gandhi
Luke was a great guy. I was trying to get a Jeep but ended up getting an Audi. Great customer service!
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May 2022 by Lizbeth Carrillo
Great service, couldn’t have gone any other place to purchase my first car !!!THANK YOU
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December 2021 by Ryan Aegerter
Recently bought a mazda and it was a fantastic experience. They were willing to work around our schedule to meet up with us to see the vehicle. It was very fairly priced and they were well informed about the vehicle. A very friendly business with no pushiness to buy like you get at any other dealership!
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August 2021 by Bill Elkin
My experience couldn't have been any more enjoyable, I felt like I spent time among friendsWe spoke about the cars, the negotiations were free of fast talking or pressureThey stood by the purchase and even had their mechanic inspect before I drove home...A+++
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June 2021 by Diana Martinez
This is my second time purchasing a car at Your Auto and the experience was just as good as the first one. We were pre-approved through our bank prior to arriving there so it made the process even easier. This is not your typical dealership, there are no pushy people trying to make you buy extended warranties, extra fees or anything like that. Literally you only pay for the vehicle, taxes and car registration fees. I love a dealship like this. I will continue to give Erik and his wife my business.
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August 2020 by Ron Brandt
Great experience, questions were answered promptly. After making a two hour trip to look at the car everything was as said. Great to work with!!!
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July 2020 by Arsen Hladiy
Good place. They speak my language, which is ukrainian, also russian and polish I found this very convenient.They didn’t have in stock a specific car I was looking for, but they offered a custom service and found exactly what I was looking for. Erik matched everything from my wish list- model/year/mileage. Thanks guys
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July 2020 by Pauna Vasileva
Excellent customer service... attentive knowledgeable and super friendly. I highly recommend!!!
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June 2020 by Antoaneta Nikodimova
Buying a car from Your Auto was exciting, pleasant and easy. Those guys know their job and thanks to them I found the right car for my needs. If you’re looking for a new ride, but you are not sure where to start from - go to Your Auto. They’ll answer your questions, give you knowledgeable information and walk you through the sale procedures. Everything is professional and their inventory is top notch. You can’t make a wrong choice with them!
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June 2020 by steven kowalski
I bought my VW from Your Auto and it was a great experience. The prices were very fair. The car was very clean and Erik wasn't pushy at all. I would definitely go back when it's time to buy another car.
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April 2020 by LILIYA DERKACH
Excellent dealership. They are true to their word. The price they promise is the price you pay. Very pleasant to deal with. They also have the nicest vehicles you could possibly want. I bought my Audi at this place and honestly it was a vary stress free experience thanks to Erik who was super helpful . He was able to answer all the questions I had . I would definitely recommend this place to friends and family who are looking for great deal and quality!!!
