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April 2024 by Eliana Alimova
Nice and clean
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March 2024 by Esme Enriquez
I wasted more than $30 worth of food and asked for my stuff well done i waited 40 mins and you guys had the audacity to bring me my food really cold? The least you guys could’ve done was double check how long that bag was out for !! So disappointing i wouldve gone back in but last time you guys did some to an order which i do not appreciate
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March 2024 by Kubanychbek Akhmedov
Very long service, I ordered and wait for my order more than 15-20 minutes. A million cucumbers were put in the big mac ??♂️
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March 2024 by Martha Funes
Excellent
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February 2024 by Irina Kushnerova
Mc Donald's never
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January 2024 by Carlos Vazquez
There was an issue with my order during my last visit. Not a big deal but I ordered a Deluxe Quarter Pounder and I was given a regular Quarter Pounder. When I brought this to the attention of the person in charged, whose name is Sarahi, she took ownership of the wrong order and demonstrated efficiency while providing an exceptional customer service. Again, this was not a big issue, but seeing employees like this NEED to be recognized!
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January 2024 by S Molley
Buyer beware!! This restaurant wanted to charge me $1.19 for an extra shot of sauce on a Big Mac, something that costs them pennies. This is criminal. They charge 20 cents for an extra bbq sauce, but $1.19 for a shot of Big Mac sauce?! Make it make sense.The owner clearly doesn’t care about his customers, just stuffing his pockets. Although I work in the area, I will not be returning. Shameful!
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January 2024 by Вова Білий
My order was not
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December 2023 by Omar Guadarrama
Bad service all around.
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December 2023 by Michael Dela rosa
Never once has this location provided Is me with an accurate order Or proper service. I've had orders canceled on me for no reason. Any time I go to the location my order is wrong and never corrected. The staffDoes not acknowledge you when you try to bring errors to their attention. Do not go to this location. There's a popeye's and Dunkin directly across the street and a BK down the road. Go there if you dont want to be let down
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December 2023 by Jeremy Feiger
I like McDonald's, but the prices have gone up way too much for what it is. The drive-thru is also pretty slow. At this point it only costs a little more to get Chick-fil-A, which also has a mobile-thru lane. If you mobile order here and select parking space, they'll never get you your food.Also I got tired of routinely getting less fries than I paid for (they don't fill the boxes) that I had to come in and complain to get more, which took several more minutes.
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November 2023 by Phillip J. M.
Consistently consistent. Always clean inside and outside. Not all McDonald's are the same and this is one of the
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October 2023 by J B
I recently had the unfortunate experience of visiting the McDonald's in Wheeling, and I must say, it was an absolute disaster. I am compelled to leave this one-star review to warn others about the abysmal service and overall incompetence of this establishment.First and foremost, the drive-through at this McDonald's is painfully slow. It seems like they have no sense of urgency or understanding that customers have places to be. I found myself waiting for what felt like an eternity, only to receive my order with disappointment.Not only was the service slow, but the employees were incredibly rude. It's as if they were doing me a favor by taking my order. Their lack of basic customer service skills was evident in their dismissive attitudes and lack of professionalism. It's disheartening to be treated so poorly when all I wanted was a simple meal.To make matters worse, they consistently got my food items wrong. It's mind-boggling how they can mess up such a straightforward task. I specifically requested certain items, but they seemed to have a knack for giving me the complete opposite. It's frustrating to pay for something and not receive what you ordered.Even when they managed to get my order right, the food was consistently cold and soggy. It's clear that they have no regard for quality control or ensuring that customers receive a satisfactory meal. It's disheartening to bite into a burger that feels like it has been sitting out for hours.Lastly, the management at this McDonald's couldn't care less about the issues plaguing their restaurant. They seem to turn a blind eye to the incompetence of their employees and the dissatisfaction of their customers. It's evident that they prioritize profit over customer experience, which is truly disappointing.In conclusion, the McDonald's in Wheeling is a complete disaster. From the excruciatingly slow drive-through service to the rude employees, consistently wrong orders, and cold, soggy food, this place is a nightmare. Save yourself the frustration and disappointment and find another fast-food option.
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September 2023 by Luis
They always forget some of my
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September 2023 by TOM YONAN
The food is pointlessThe service is nonexistentThe atmosphere is