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February 2024 by Debra
We had a kitchen countertop installed by this company. I can't say enough good things about them! From Adriana, our sales person, (who followed up on all the details and suggested we go look at the large slab. Thank goodness she did because I almost picked the wrong one!) to the gentleman that did the measurements (very willing to answer all our questions and explain things and who was very prompt to get the plans back to us) to the installers (who did beyond a great job. The countertop was installed beautifully and not a seam in sight!) Thank you Master's for the great job. We recommend you highly and we would not hesitate to hire you again!
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February 2024 by Judi Kolmos
From start to finish the whole staff at Masters Countertops was amazing. We met with Adriana and she walked us through the process and followed up after. From Adriana to the gentleman that did the measurements to the guys who installed our countertops everything was great. They answered all of our questions and were very helpful. We will recommend them to everyone in need of new countertops.
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February 2024 by Courtney Guc
Tijana and the team at Masters Countertops were professional, helpful, and fast at getting our fabulous new kitchen counters! We loved working with them and wish we had more counters to redo!
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February 2024 by Ken Nimmo
Everyone we dealt with at Masters was great!! Adriana was so helpful in showing us different countertop options that fit what we were looking for, and she was a pleasure to work with throughout the process. The installers carefully removed the old countertops and installed the new ones, with no issues to the backsplash tile or cabinets that we were keeping.
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February 2024 by Serhat Oner
Had such a great experience from start to finish. Tijana helped us find the perfect countertop, and all throughout the process was amazing. The install team was extremely professional and super helpful with explaining everything and how to care for the stone. All in all great experience and hope to do business with them again!
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February 2024 by Chris White
Excellent patient staff, great efficient installation guys, and it looks wonderful. Around half a grand cheaper than other places we looked.
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February 2024 by Jane Farrell
We have now used Masters for two projects in our home. We are so happy with the results. They worked really hard to make sure we understood the process and how the quartz we were using would look and it resulted in a beautiful installation. Would definitely recommend this company.
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February 2024 by Dawn Malicki
We couldn’t be happier with our new counters and the service we received from Masters Countertops! From the initial contact and consult with Adriana to the installation crew-everything was top notch! Adriana was amazing—very patient and understanding with all my questions and very knowledgeable and helpful with the entire process. Cara was wonderful with her communication, scheduling and follow up. The crew was very professional and did a great job with installation and making sure the seams were as invisible as they could be as well as leaving everything clean. It was stressful going through the initial process of finding the right slabs (going to many different distributors and looking at hundreds of slabs) and then finding the right fabricator but we’re so glad we chose Masters!
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January 2024 by C Kostov
Excellent product and service at very reasonable price.Everything was installed as scheduled.
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January 2024 by Dan Kelly
We had an excellent experience with Masters Countertops from the start of the process with Adriana as our project manager through selecting the material/design and through installation with Juan.The project manager was very professional, knowledgeable and understands the process. The showroom is very modern and you can walk around to view the materials. The counters were fabricated within a short period of time.Juan and his crew were great too. They arrived on time in a modern work truck. They had all of the right tools and were careful when moving the counters. We were very pleased with attention to detail, professionalism and courtesy of the team.i recommend Masters for your project.Dan
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December 2023 by Krystle Lindberg
Update: Changing from 3 stars to 2. Manager called and argued with me. Said robots and lasers cut the counters and this is just standard! Jagged edges are not standard. So instead of trying to make it right they've been calling and arguing. The work is shoddy. There's a level of error that's acceptable and this isn't it. And the staff isn't nice. They are nice until they get your money. And if you're unhappy, well they'll make sure to make it worse._______________________________________The staff was very nice and helpful in the beginning. Unfortunately, I never heard from customer service again. Whoever cut the counters left a giant gap on the wall. Definitely wasn't cut properly. No one followed up to make sure everything was fine. It was still just as expensive as other places and the work wasn't the best. I won't use them again. I do like the quartz I picked. And overall I will make do. But when you spend $3.2k on counters you don't expect to have to "live with it". It should have been done right. Someone should have followed up. Once they got their money they were happy to ditch us.Ignore the comments made by the company trying to save face. I'm in contact. I sent photos.
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December 2023 by Irene Balogh
This is our second project with Masters and we couldn’t be happier. Adriana is extremely professional and walked us through the process for our countertop and sinks for our new bathroom. The technicians who came to measure were precise and the product was fabricated to perfection. The installation was completed without an incident, professional and perfect, and we are thrilled with our new bathroom. Adriana is a pleasure to work with and kept in contact with us throughout the process, making sure that all our questions or concerns were handled. We highly recommend Masters Countertops for all of your countertop needs. You will not be disappointed.
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December 2023 by stephanie cruickshank
I’m really impressed with this company! The professional staff especially Adriana who help us through the beginning,middle and end of the process. The men who installed the counter tops were on time, professional and did seamless work. We’re pleased with the outcome of our kitchen counter installation.
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November 2023 by Krys A.
We purchased counters from this company. Once we put our money in no one from customer service contacted us. We just had scheduling and the install. Unfortunately there are random gaps (bigger than usual), some flush, some gapped, very uneven, and a jagged piece. I assume they banked on my covering it up with a backsplash. Unfortunately some of the gaps are still showing after, and the jagged part is on a wall I wasn't backsplashing. Why should I have to pay extra time and money to cover up their mistake? The plan was a nice caulk there as there is a bar above. The only time I heard from them is when I started posting poor reviews. Then the manager called to attempt to explain to me how it works with "lasers and robots". We didn't pay money (same price as everywhere else) for shoddy work. They didn't want to own up to the mistake or make it right. Even though during the sale process they said they said if it chips they can always add more. So why can't they fix the jagged edge? Who knows! The picture speaks for itself. Save yourself the trouble. Go somewhere else. You won't save money and you'll just get a giant headache having to deal with them!
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September 2023 by Pam Wiedmann
Excellent experience from start to finish. Our salesperson Tijiana could not have been more helpful. From selecting, to measuring, to install we were updated every step of the way. The countertops turned out perfect! Thanks so much.
