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January 2024 by alvin alvarez
Awesome Service! Gave me great deals. Highly Recommended!!!
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January 2024 by Dan Colon
This is a great place to have your car repairs done and there no pressure sales. I have always had great service here
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January 2024 by Jenny Nilsen
Staff is extremely kind and helpful. They are understanding of budget and work with you to determine most important things to have done. They will apply coupons no problem and give you detailed updates throughout the process. Price is what you expect. Would recommend to anyone!
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January 2024 by Thearon McKerin
I came here on December 16 and bought four new tires for my Honda Accord with locking Lugnuts. After leaving it was 10 days later that my back wheel came off while I was driving! Not only did they not do their job correctly by tightening the Lugnuts properly they caused more damage by overtightening with the air, gun, my passenger front tire and broke off a stud! While listening to employee, Brian and the other guy blame each other why the stud has broken the manager I think his name is Eric did replace all five studs and tried to convince me He was doing me a favor and not correcting their mistake. If you’ve never had your wheel come off of your car while you’re driving 45 miles an hour I do not recommend it! The franchise owners district manager refused any compensation for the negligence and liability! His offering thoughts and prayers that nobody was hurt is about as useful as what they say after a school shooting.When I talked to Midas corporate office in Florida, they have refunded me half the cost of my tires since two of the tires were affected by the poor service at this location. Unless you like to deal with the hassle of calling, corporations, and talking to the upper management, because lower management does not care for anything but your money , then enjoy shopping at this location. I however expect what I paid for to be done correctly and when it is not, I don’t expect them to make it sound like it was my fault and that I should pay them more to fix the problem. I want to point out however that they did arrange for Gene’s towing off Wolf Road to come and assist putting my tire without lug nuts back on my car. I cannot be sure, but I think they expected me to pay for that tow service however, I was not charged.If you don’t want to do your job correctly, do not apply for a job that you don’t want. The attitude of their employees and their negligence could’ve taken a life or caused serious property damage. And all they offered me at this location was thoughts and prayers.Do not use this location, unless want to be taken advantage of and possibly be in an Accident when YOUR tire falls off.
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December 2023 by Delise Harris
Midas on 71st Western is the best. It seems as the world has forgotten about the MIDAS TOUCH… Great Bestfriend like service provided by EMERSON Iliazi. Great price with coupon added and like I said excellent and FAST service.
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November 2023 by Catherine Cerny
I had a fantastic experience at the Wheeling IL Midas! They explained everything cleary and were very helpful. I will be back!Eric and Tom are terrific!
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November 2023 by ShaTeeva Seals
My experience was overall great and they got my car back to me fast. Not to mention they didn’t try to beat me out like the dealer did. The price was even reasonable. I will be back‼️Services: Air & cabin filter replacement
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October 2023 by debi katz
Eric was so great. I caught a flat, and in an instant he helped me with no problem. Super friendly. Didn’t hesitate to help in an urgent need. He was super helpful and in my opinion needs a raise l!!! Was such great environment!!!
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October 2023 by Tom Schippel
Great Service. Happy they could help!
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August 2023 by robert schumacher
OK. This is how a non-dealer auto service is supposed to work. My initial contact with Steve to receive an estimated on the work requested went very smoothly, and was completely transparent as to the time, materials and cost of the work. Upon arriving for the appointment, Eric greeted me and reconfirmed the work ordered, and asked if I needed transportation or would I prefer to wait. His estimate was a three to four hour time window to complete the brake and belt work. Within an hour after dropping off the vehicle, Eric called to offer some suggested additional maintenance items, some I accepted, some I declined. Approximately three hours later Eric called to confirm the work requested had been completed and the car was ready for pickup. The final bill reflected the original estimate plus the agreed upon additional work. Needless to say I am completely satisfied with the Midas team's effort on my vehicle.
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August 2023 by Christine Kircher 1992
Total Ripoff. they can not diagnose the car problem, all they do is just to replace the most labor costly parts to separate you quick from your hard earned cash, total disregard for human life.
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August 2023 by Lake Forest
Their services are overpriced. They have difficulties to diagnosed car problems. All they do is just replacing the most expensive parts to earn money easily.
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June 2023 by Curtis Perlman
These guys are really amazing here and go above and beyond! This not the closest shop to my house but I will not be going anywhere else for tire & alignment work. Mariano is amazing and spent the time to make sure everything was right! Everyone is super helpful and their prices are great!
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June 2023 by Justin A
Had my two vehicles serviced at this location recently.Both experiences were fantastic!Steve B. at the front counter was straight forward and informative when it came to explaining what work needed to be done. He gave options and listed priority repairs which helped greatly. Plus, the parts arrived quickly and labor did not take as long as expected. Major bonus!
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May 2023 by Brett Johnson
I had high quality service done at this location but was overcharged by $400. After initially getting the brush off, the situation was taken seriously and a refund was given in addition to an apology. Since the repair work was professionally done, I would definitely consider taking my vehicle(s) back here for service.Services: Steering & suspension replacement