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March 2024 by Cinder Lord
Gene's Village Towing is amazing!! Yesterday one of our company driver got stuck on a side of the road. He had no idea where he was, but after describing his location to me and the dispatcher over the phone, he was able to send the tow driver to our guy very quickly. The tow truck driver is probably the nicest guy I have ever met. The truck was still running and was locked up, which meant it could not be turned off. It was smoking badly and leaking some fluid, so obviously the driver was hesitant to put it on his truck for fear it could catch fire. Most drivers would have said sorry I can't help you, but not this guy, he tried a couple different ways to disable the leak and finally got it fixed, then just picked the truck and delivered to the closest dealer. Gene's Village Towing, you have some pretty great people working for you! Anytime someone needs a tow, I will hands down be recommending this place! Thank you again for a great experience!!!
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March 2024 by Alfredo Gomez
These guys are awesome nothing else to say.
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February 2024 by Edison Nguyen
I needed a simple tow because one of my tires went flat. I called Genes because they were the closest and regardless of their reviewsI believe everyone deserves redemption.Boy let me tell you something the person who came and helped me was the sweetest but the devil in disguise. First off I called for a flat bed because it was an all wheel drive vehicle. They did not want to get another vehicle because I would be paying for more fees and more gas for the driver. Even though I specified I needed a flat bed. So i simply played the fool and listen to that person. As they rigged the car up and watched them pull away I could not believe my eyes. One of my wheels done fell off and was running faster then the Daytona 500. The man did not even flinch. As I was behind him honking away to tell him to stop and get my wheel. The person just told me it will be a fee to stop and get the wheel. Good citizens of chicago that is my story with Genes please do be careful and have a safe day yal.
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February 2024 by Les Les
My experience was extremely disappointing due to their exorbitant fees. Not only did they slap me with a steep towing charge, but they also added on numerous unexpected fees that were never mentioned upfront. It felt like a complete rip-off, and I would caution anyone against using them.
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February 2024 by henry606
Do not bring your business here!!!! Unless you get super lucky, you will definitely regret it!
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February 2024 by unnoba7979
Heads up, they add on a bunch of extra fees that they don’t tell you about until last minute and you have no choice but to comply. Absolute crooks
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January 2024 by Ralph Malek
Best service in town. Joey and crew. Thank you.
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October 2023 by Mado Fouda
Nightmare of a company. Absolutely clapped. Crazy fees….
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October 2023 by Bob Smith
Absolute nightmare of workers! All are incredibly disrespectful especially the lady in the front. They know they have your vehicle so you will be treated like garbage. If you don’t treat them like an angel they will tell you “don’t say that unless you want your car back”! They kept my car for an extra week and charged for storage since the car owner was my mom. I went to the DMV and the DMV called for me saying what they did is unjust and demanded for storage fees to be waived which ended up happening. AVOID AT ALL COSTS!Services: Special vehicle towing
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October 2023 by Karol Budzik
I used them for two tows and had absolutely no issues and great customer service by their drivers and dispatchers. They were knowledgeable, careful, and informative about the process. I’d be happy to use them again.Services: Car towing
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October 2023 by Dina Hajeissa
The customer service is absolutely atrocious and disrespectful. If I could give 0 stars I would. The lady at the front is very unprofessional and condescending. There is no need to be so rude. She seems miserable and maybe needs a husband.
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August 2023 by Riley M
Very helpful and nice people to work with. We got into an accident and had our car towed here. They gave us some very good advice and helped us with whatever we needed.
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April 2023 by DR- A.
They took the car after the street cleaning was finished . The driver was sitting in his truck nothing to do
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October 2022 by Moe AZ
The people working here are all class act I happen to have crashed my Subaru Forester and I've been dealing with them for a couple of days and I have had a good experience so far. I get the other reviews are angry because they have to deal with this place out of the blue due to being in an accident but you don't seriously expect to have your car towed and the street cleaned for free.
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June 2022 by EZ FLIP
This man took my car from the street just few minutes past 9:;30am , we have to pay $270 because the village post street Cleening?????I don’t know why they clean only one street in the area .He damage the front side of the car , now we have to pay for his Negligence too