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October 2023 by Thomas Donahue
Rob was very accommodating and professional. Diego is a master craftsman at his job. A wonderful Team! I highly recommend them.
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August 2023 by Stephanie Scharf
Rob is terrific. He recognized the source of the basement water right away, said a plumber was the person to fix it, and was happy to inspect the entire basement without charge. Honest and knowledgeable—could not be better!
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April 2023 by Debbie Griffin
After looking at reviews on local town Facebook groups and reading Google reviews. I chose American Waterproofing over U.S. Waterproofing and other companies. According to other reviews American Waterproofing was more reasonably priced. However, after contacting them, not only were they reasonably priced, their customer service was down to earth, honest , responsive, professional and on time. Overall customer service was impeccable and above and beyond. Needed to my parents home which had been vacant for several years. It was clear there was a previous flooding issue. After having the basement gutted by another company. American Waterproofing was contacted they discovered six cracks in the foundation. (Home was built in ‘60/‘61).They were able to come out the following week. Other companies could not make it out for a couple weeks. This situation needed to be remedied ASAP so that the house could be listed and not lose out on the small time frame left in the home sale market. The six cracks were filled and gutters were cleaned (not by American Waterproofing). Three rainstorms later . The basement was dry. There was evidence of previous leakage from the cracks (stains on concrete) I believe the combination of crack filling and gutter cleaning resolved whatever previous flooding issue there may have been. Again, not only was American waterproofing reasonably priced, Rob was so patient with all of my questions and requests. The house sold within a day and American Waterproofing had the warranty put into the new homeowners names. Their attorney had an additional request and Rob fulfilled their request without hesitation .I would 100% recommend American Waterproofing. It was refreshing and a joy to work with a company that still places high importance on customer service. Very happy!Service: Foundation repair
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March 2023 by look
Worked with owner, the founder not a salesman we had a salesman come from one of the big waterproofing companies, their salesman had no idea what he was talking about just selling everything, we had a quote for $35,000!, American came in at $2,800. He was knowledgeable, on time and the repairs were made to our basement walls. We then had a huge storm, had some slight water through wall, nothing like we had before he was out immediately and made the repairs and refinished our basement, 5 years later not a drop of water!Would recommend always!Service: Basement waterproofing
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March 2023 by Don Christy
Phoned American Waterproofing to troubleshoot a persistent seepage issue effecting our basement. Rob visited our home within a couple hours of my call and promptly provided a diagnosis and estimate. He and his crew were out the very next morning and dug deep down to the surface of our basement to seal the crack - just ahead of eminent rain. Rob is very honest, qualified, and responsive - and guarantees his work. 5 stars, hands down!
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March 2023 by Erina Olshannikov
Rob was very punctual. But extremely expensive- 2 of 4 feet cracks was done in 1 hour $ 1800. Insane!
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March 2022 by Jim Olsen
A shout out to Rob for his advice to lower my sump pump in the pit. The last big rain of more than 6 inches was a true test, and not a drop in the house. Now I can put my shop vac away hopefully for good. A Big Thanks to you Rob for solving our water problem, and for coming out to our home, and simply offering some sound advice to correct our water problem.Sincerely, Jim Olsen Wheeling. ?
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March 2022 by Ross Kleiman
Rob, the owner of American Waterproofing was very knowledgeable and was honest in telling us what work should be completed on our house. He came with his crew and did a great job. They were quick, clean and very polite. I would not hesitate to recommend American Waterproofing to friends in the future.Service: Foundations
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March 2022 by James Wignall
Rob and his crew did a great job. I had them out a couple times and separate issues. Both times I needed them they were out in the next 24 hours. Would definitely recommend Rob and his crew.Service: Foundations
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March 2022 by fay kaiser
I think Rob and his workers are the top of the perfection peak. They found all the cracks in my foundation and sealed them. They are HONEST and TRUSTWORTHY. They saved me thousands of dollars in waterproofing, just by finding the cracks. I cannot put into words how wonderful they are. USE THEM FOR ANYTHING!!!!!!!!!!!!! iI love them.Services: General repairs & maintenance
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March 2022 by Dave Coughlin
Selected American Waterproofing based on the excellent work they did on our foundation over 20 years ago. Rob and his crew fixed two leaks in our basement wall in about an hour using the same technology offered by a competing major company for about 30% less. As with their first job here, I'm sure it was done correctly. Highly recommend American Waterproofing.Service: Foundations
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March 2022 by Angela Lim - Realtor & Property Manager
Rob is the best! He has been responsive, professional and gave a very competitive quote. I am a Property Manager and will be using him for all my waterproofing issues!
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March 2022 by Mary Bartels
How refreshing to have a professional who know his products, services, is courteous and everything taken care of in one consultation. Looking forward to the project completion. Thanks Jack, you're the best!!
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March 2021 by Jonathan Sheinkop
While cleaning out our garage, we discovered a new crack with water slowly leaking from the yard into the garage. We got ahold of American Waterproofing and they were awesome. We were really concerned that an early freeze would cause more damage, but they came right out and took care of the issue fast. Great customer service and the crack in the garage is filled and sealed. More importantly, they scanned the property and found no other issues of concern. A high integrity company. I recommend them.
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March 2021 by Aine Faherty
American Waterproofing Co. is a wonderful, respectful company to deal with. Rob Michaels came and gave us an honest estimate,explaining every step of the work needed done, and answering any questions we had.I totally recommend this company, We had received two other estimates and American Waterproofing Co. by all means had given us the best estimate of work needed done, workers arrived on time, was done earlier than the allotted time planned.Set up an appointment, met Rob Michaels and you will see for yourself.Service: Foundations
