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December 2024 by Nafisa Huq
I was seen last minute and Dr. Patel was amazing. Kind a thorough and had great explanations for my condition
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November 2024 by Beverly Callison
Very friendly and professional. Got me in right away. A nice variety of frames as well and prices were affordable.
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November 2024 by nuong pham
It's great to have insurance for this address. I went to the enthusiastic and thoughtful staff who guided me to choose glasses and today sent me a message to come pick up my glasses. I'm very happy thank you very much
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October 2024 by Dee Torres
So extremely helpful!!!!! They took the time to fix my son’s glasses that were broken. Very impressive customer service.
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October 2024 by Julie
Hannah was super helpful. She and her co-worker took the time to explain the pricing of the contacts and glasses and even looked up the insurance for me. Though I am a VSP insurance member my account was not popping up in their system! They understood that I wanted to use my insurance for the contacts and glasses and not pay out if pocket for all of it. The best part was no high pressure sales tactics. They were not pushy or upset when I said I would unfortunately have to come back with the insurance information . Dr. Setork was very professional and through. She explained each test they did, why and the results. Very pleased and definitely will be back!
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September 2024 by Debra Turnbo
I had an amazing time at Vision Works. All the workers was was very helpful and knowledgeable about the product for my glasses. They explained all I requested and asked. Awesome experience
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September 2024 by Greg Biz
Very friendly location
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July 2024 by Jake Greenwell
Me and my wife had a fantastic experience at the Wheaton Visionworks. We arrived only an hour before close but the amazing Hanna was still more than willing to help us. She was incredibly patient and kind for our entire experience. She went above and beyond in putting the personal touch on our experience. From the minute we walked in the door she was extremely friendly, helpful and advocated for us through our entire experience. She helped us find the perfect frames and was extremely knowledgeable for the entire process. Me and my wife will be making this our go to for eye-exams and any optical needs we may have. Thank you again for a wonderful experience at Visionworks Wheaton!
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June 2024 by Brigitte O'Neill
It was time to have my eyes checked and likely get new glasses. My insurance highly recommended VisionWorks and offered great additional savings, so I made an appointment online.
The staff was great. Funny and easy to talk to, but not intrusive at all while I was trying on frames.
The doctor was fantastic. We chatted about life things before and during the exam, and she was very attentive and informative while going through the exam with me.
I will definitely keep the Wheaton location in mind when making my next appointment!
I can’t wait to get my new glasses.
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May 2024 by David Dempsey
Very good customer service and dr made sure my vision was throughly checked
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May 2024 by Saptarshi Ray Chaudhuri
Very professionally run. While the eye glasses didn't work out, the staff here explained available options and refunded me immediately.. very pleased with their service.
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May 2024 by Tammy Dietschweiler
It has been close to 3 weeks and I returned glasses for various reasons. They have not given me my refund. They sure charged me when I purchased them.I have called and can never reach a human to ask why I haven’t received my refund for a terrible pairof glasses. I purchased a new pair and they certainly billed immediately.I want my refund from a large company and I must fight them when I have the papers to prove Iam entitled to it.
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February 2024 by Kim Otzelberger
What an amazing experience getting my new glasses!The staff at Visionworks truly made my experience smooth, easy, and efficient. Both Gabby and Hannah were kind and patient as I selected my first ever pair of glasses. Thank you both for your kindness! I’m looking forward to rocking my new glasses!
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February 2024 by Russell Tedrahn
Do not hesitate to go to the VisionWorks in Danada. What a great group of people. I’ve worn glasses for 50+ years so I’ve seen my share of optical shops. I’d give them an AAA rating…Friendly…Knowledgeable…Attentive….and most of all they were able to deliver a quality product at a reasonable cost.
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February 2024 by Sharon S.
The store manager Hannah and associate Gabby were absolutely wonderful. I had a terrible experience with the Lombard location and was sent here by the GM Daniella. Needless to say....complete opposite of my last experience and these ladies were beyond polite, caring and listened to all our needs. I would recommend this location and say that the staff here should be used as an example of how all their other locations should be run. Kudos Hannah and Gabby....i hope cooperate sees this and gives you credit for doing things right!!! TYVM again.