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February 2024 by Renato Martins
Excellent service and great people.
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February 2024 by Ryan K
Leaving this review to say my mother and I were helped by a wonderful associate named Naomi. We applied for passports and she was very patient and explained things well. We really appreciated it. Thanks Naomi.
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December 2023 by A Live
To those who want to send gifts to your love ones overseas, please be careful. I was very disappointed. One of items in the package was stolen and usps did not take responsibility even though I paid for tracking number and insurance. The package got destroyed.I contacted usps, send them picture, and received an email saying that “ Your inquiry has been processed by the destination delivery agent. They have no verification of any damage or missing contents to your article. Therefore, a claim for indemnity cannot be authorized.”No more usps for me.
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October 2023 by Eric Wanders
I just wanted to thank Maria and her coworker for a very pleasant experience! As a hapless millennial, mailing important documents “the old fashioned way” seemed a little daunting to me. How many times have I received junk mail, only to now completely forget how to address a letter?After they helped me with what I needed to send, the ladies at the post office and I were able to share a laugh over the difference in our generations. I’m so glad our local post office has real, compassionate people behind the counter - as I would have felt pretty embarrassed otherwise.
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September 2023 by Ty Cali
Can only access P.O. Box during business hours. Literally the whole point of mail. Unfortunate.
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June 2023 by Karen L.
Downtown Wheaton post office has the worst customer service ever. Everyone that works the desk there is mean, condescending, and rude beyond belief. How can any of them still have a job??. Dang people, it doesn't cost you anything to be kind!!
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May 2023 by Anvi Shah
The staff at the Wheaton Post Office was amazing! I brought in over a 100 wedding invitations and they hand cancelled all the invites to ensure they don't get scuffed up in the sorting machines. Mariah is amazing!!
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April 2023 by BJ Shakespeare
Had a package that made it as far a Wheaton & tracking shows they STILL have it in their possession. BUT Wheaton post office says it's gone & is in transit. But never got scanned as leaving there or scanned as arriving anywhere else! Tracking is a charged service. Yet you don't get it even when you pay for it.
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March 2023 by Jane Clark
The website said that the self-service kiosk is open 24 hours, but when I arrived just after 7:00 pm all the doors were locked.
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March 2023 by Liam Whitfield
This is the most efficient post office I have ever been to!! Actually insane! Normally every post office has a rating 2.3 stars or lower…. This office is way above the average!
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March 2023 by L Whitfield
This is the most efficient post office I have ever been to!! Actually insane! Normally every post office has a rating 2.3 stars or lower…. This office is way above the average!
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December 2022 by M L.
I've actually had decent luck with a few of the service desk people at this location, but OMG our maillady is absolutely horrible. Bad attitude, constantly my mail is mis-delivered, I frequently get other people's mail, it's terrible, but ever since they've been able to use "Covid" as an excuse, the service has gone way way down. They need to do some thing about this! Enough excuses! Increase the quality!!!
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December 2022 by Kathleen Habbley
A worker named Naomi was so helpful and kind when assisting me with a time-sensitive holiday package! Really appreciated her help!
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December 2022 by Soolynn Lee
They process really quickly and they are nice. Never had any problem
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October 2022 by Liza Whitman
Very nice associates that take good care of their customers
