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November 2023 by Alex Farrington
Screen repair a warranty claim through Google. The repair was handled quickly, and the repair was ready same day. It's fast and easy!
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November 2023 by Corinne Garvey
Had a great experience here with helping fix my cracked screen. Looks great. The techs were friendly and helpful.
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November 2023 by Shelley H
Everyone I have interacted with at ubreakifix over the years, has been friendly, knowledgeable and efficient. Oh, and don't forget PATIENT! I am very grateful for their help. They have solved every tech issue I presented to them.I highly recommend them!
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November 2023 by sonny pittman
I went into this store for a screen replacement. My phone worked fine with the exception of the screen. When i got it back and turned it on, it was overheating. The tech told me they wired it wrong and kept it overnight to fix. The next day, I got it back. It seemed OK until we tried the finger diagnostic to sign in. It didn't work, and I took it back again. The tech told me the diagnostic button didn't work because they installed a 3rd party screen. I asked why the original equipment wasn't installed. He told me people normally don't want to pay. I said I was never given that option, and it's possible he fried the screen when he wired the phone improperly. They wouldn't refund my money and I left.
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November 2023 by J Robert Hanna
the online configurator promised $179 and says they price match guarantee. They charged 190 and refused to honor the price quoted online.
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September 2023 by Brigitte Kettell
The gentleman who helped me was very professional. He quickly repaired my phone even though it was the very end of the day.
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September 2023 by John Smith
Absolutely disappointed. The level of communication was disrespectful, and the degree to which my device was handled was extremely poor. Somebody mislead, and even lied to me about status updates, and somebody else, a completely different person, wrote the wrong serial number on my order number before sending it back to At and T; I’ve been without my computer for two months now due to this specific locations inadequacy in properly handling my computer. Terrible. Unfortunately terrible!
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August 2023 by jose Aguayo
Took my phone to get my screen repaired thru insurance and when I got my phone back the mic didn't work and it was frustrating. Went to get it fixed again and they say it's going to take 2 days to fix!!!! Can't be without a phone for that long i use it for work.Terrible terrible customer service and they don't fix it right the first time!!
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August 2023 by Brooke W.
Great service. Very knowledgeable, quick and reasonable price. My daughter had called around and many places would not fix her iPhone 11 glass until we found uBreakifix in Plainfield. Very happy teenager
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July 2023 by Stefan Carlson
Great experience here fixing my mom's phone screen. Brought it in, and within a few hours it looked like new.Riley E, who helped me with dropping off and picking up, was super kind, friendly, and easy to work with! Made the whole experience as pleasant and easy as possible. Working with them honestly made my day! :)
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June 2023 by Muhammad Taha
Very good and quick service at a reasonable price. Phone screen was cracked, phone was diagnosed appropriately and the repair was done within 4 hours. I'd definitely recommend this service to anyone. Even had a friend crack their phone screen, have it fixed here and experienced the same brilliant service!!! Definitely a must since they are also verified and trusted, in particular with Google products!!!
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June 2023 by Dave Post
Not a place to go for iPod repairs. Tried to replaced a cracked screen. Person A said can only get the black color not white for 120.00. Ok so I left my info, was supposed to have part Friday. Nobody called me, they ghosted. I called and gave my name and explained I was the guy waiting to get iPod screen fixed. " oh yeah we just got that part in " I was told. I tried to make app but was told no just come in anytime. Came in next morning was told can't get that part. Wth. What a huge waste of time and totally unprofessional. Saddest part, exact same experience 3 years ago with another location trying to get a nano fixed. If it's not a current iPhone they will just waste your time.
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June 2023 by Lauren Verner
Lifesavers! Fixed my SAMSUNG phone quickly, I was amazed. Friendly and explained my options well so I understood. Hopefully I never break my phone again, but if I do, I will only go here
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April 2023 by Joey Catanzaro
Very helpful and friendly, was told repair would take 4-5 hours and got a call in 3 hours. Will continue to be a customer here. Receipt said tech was J A.
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February 2023 by Vicki Linder
Such nice guys and very knowlegable with APPLE computers and phones. I highly recommend this repair shop and am VERY HAPPY with their service. FIVE STARS!!!!!