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May 2024 by Dave Weiner
Do not bother taking your dog to get groomed here. Day of appointment I received a phone call that they could only take one of my two dogs. I had to beg and plea for them to uphold their promise to have both groomed since we had company yesterday coming to our house.Once it was time to pick them up I received a phone call saying a call was made to me a half hour prior and since I didn’t answer the phone we would be charged a late pick-up fee. I explained to the young lady that I never received a phone call, but she wasn’t having it. I then received a call ten minutes later notifying me that she dialed the wrong number and we would no longer be charged a late fee. No apology or anything! These places are a dime a dozen and I will save myself a 40 minute drive each way and go to a local groomer. I would suggest anyone reading this stay away from here for your dog grooming needs.
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May 2024 by K Pederson
Have been taking our dog, Parker, to them for the past 2 years for nail trims and grooming. They have always been great to work with and very good with Parker. Very fair price on services and great selection of dog toys and treats.
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May 2024 by Nick R.
This location donated an awesome gift basket for our local mental health non-profit fundraiser. When I told that to a fellow volunteer, she said this location sent her a really sweet sympathy card when her dog passed away and she had to cancel her appointment. Little things like this make a huge difference in the community.
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April 2024 by D Stone
Old stuff and staff is NOT friendly
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April 2024 by Cory Venditti
This place is great and Anna is absolutely the best!
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April 2024 by Erin Anthony
Love taking my Griswold here!!
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March 2024 by Allison Kightly
I took both of my dogs, one who is 6 years old and the other who is a 16 week old puppy. The groomer said our older dog was an angel and said the puppy “needs some work.” The lack of empathy was alarming, otherwise the other staff was kind. Once we got into the car my boyfriend noticed blood. She has 2 wicks that were exposed and it got all over me and my car. When I called the groomer, she said it must’ve been the dogs fault. I understand puppies can be difficult and our puppy isn’t fond of strangers, but the lack of empathy until I sounded frustrated on the phone is very disappointing. Our older dogs muzzle was uneven and they cut his tail when we asked them to not do so. We are now noticing small cuts on his skin. Our puppy also has two deep mats on her muzzle which I may have missed on day to day, but she’s never had issues with matting so far and we brush every other night. It took some time, but I got them out. I also had to trim one of her ears because they were very uneven. When I first called they told me the puppy cut would be $45-50 and I was charged $71. To say the least, we will not be coming back.
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March 2024 by Jason Parker
This is the second time I called to book an appointment and when I got there, they don't have anything in the computer. The girl at the counter told me "sorry, nothing I can do." I asked for the manager and the girl just stood there.
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February 2024 by Donna Olsen
Crystal groomed my Shih Tzu grand pup last week.It was her first time grooming him andthis is a breed that can be groomed in many ways. When I arrived I requested a couple of adjustments and she gladly accommodated. He looked so handsome! Thank you Crystal!I’m glad I have a local groomer that I trust!
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February 2024 by Frank Wawrzyniak
They take great care of our bernadoodle.
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January 2024 by Dina F.
They are great with our dog! Very friendly staff and our puggle comes back very happy.
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January 2024 by Erin Ruland Zifko
Mostly love this place for nail trims. Occasionally they don't get them short enough but my girl is not an easy trim so it's fine. Good customer service and wonderful staff.
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October 2023 by Max Campo
The staff is always wonderful to my big ol pitbull. Cannot recommend highly enough!
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October 2023 by Jess B
Samantha is the absolute best! Our girl Luna can’t stand water but she still seems to get excited for her grooming appointment. Just nice to have someone friendly you know you can trust that goes above and beyond. 100% recommend!
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October 2023 by Jessica B.
Samantha is the absolute best! Our girl Luna can't stand water but she still seems to get excited for her grooming appointment. Just nice to have someone friendly you know you can trust that goes above and beyond. 100% recommend!
