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April 2024 by John Miller
Lesley went out of her way to help my elderly mother try on some clothes, finding different sizes and making our day!Thank you Lesley!
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April 2024 by K P
This review is about the people working in this store. Terrible customer service, rude, and have no common sense when it comes to providing information to the customer regarding their order for pick up. I would not come back here. Staff needs training about customer service and stop acting grumpy all the time.
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October 2023 by Adrianne Beal
Quality clothing, large selection of petite sizes, generally conservative in style, but something for all ages. Wish I had more time to browse the collection. Also, very helpful sales staff.
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January 2023 by Marguerite Scott
When we came in one of the sales ladies reacted as if we didn't belong there! I usually frequent the one in Oakbrook! I guess I will be returning to that one since we do spend quite a bit of money at Talbots!
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November 2022 by Karen Lucas
I always find cute accessories or tops when I stop in to see what's new
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August 2022 by Elizabeth A.
I went here on Saturday early in the evening with my sister. She needed to find an outfit for a wedding. The website said the were open until 8 pm. We arrived there at 6:38 pm. Closed.
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August 2022 by Brenda Sohmer
Very good manager at Talbot's Wheaton, IL
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June 2022 by Melissa Nagy Deegan
My mother and I have shopped at Talbots for 30+ years. I typically go to Oak Brook and the outlet mall location --the store in Naperville was closed since they lost their lease. Naperville is a bustling, affluent suburb of 150,000 with a very supportive business community. It is a very competitive business environment. I went to the Talbots north in Wheaton today looking for one thing in attempt to save time since it was near my destination. The store is located in a run-down shopping center that is 70 percent vacant. I walked in the store, quickly trying to find what I was looking for--the retail associate was rude and made me feel unwelcome asking me what I wanted. I felt like she was following me--I am not quite sure how you can mistreat a 50-year-old SAHM. Just horrible. I have never experienced such awkwardness in any of the Talbots stores that I have visited from coast to coast. What a disappointment. The sales ladies in Oak Brook, Naperville and the outlet store in Aurora treat customers like family. I will find it difficult to return to the Wheaton store due to the rude behavior of the sales associate.
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May 2022 by April Prince
Thank you for carrying petite! Always nicely tailored clothing.
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February 2022 by E G.
I read some of the reviews when I was seeking directions here. The store has changed. It was very neat and bright. Easy parking. Other similar shops close by. The staff was friendly and helpful. This store was very well organized, but I did go at a low peak time of year. I will be back.
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February 2022 by Lis G.
I read some of the reviews when I was seeking directions here. The store has changed. It was very neat and bright. Easy parking. Other similar shops close by. The staff was friendly and helpful. This store was very well organized, but I did go at a low peak time of year. I will be back.
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October 2021 by Clay Heitz
Linda and Leslie are a huge help when you want to find the right gift!!! Great people great store!
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September 2021 by Karen D
Here for the great Labor Day Sale. Additional 70% off of already reduced items, a sale that doesn't come around too often. Not many other customers here in the late afternoon to compete with for dressing rooms.Sales employees were attentive, friendly, and knowledgeable. The store was organized and clean. Some items are not consistent to size, depending on the style, and so it's always better to try items on if you are in between sizes.If you want an item in a different color or size, they will contact another location for you and have it shipped.Great customer service!
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August 2021 by kate r.
This summer, I saw that Talbots was having their summer sale (45% off) so I thought I would do some shopping for my mother in law, as she can no longer shop for herself. I explained what I was looking for and the manager was so kind to help me find coordinating pieces. Twelve items later, I was on my way to N J to present my finds and all but one piece worked! A job well done. She couldn't have been any kinder or more helpful.
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July 2021 by Hana
Wheaton location staff is super helpful and lively. I am very impressed with my shopping experience. I was welcomed and assisted. Definitely coming back to shop here more often. Quality of clothes here is 10/10. Style and tailoring is perfect for my petite frame. Please introduce more high waisted jeans/ pants, and some co-ordinated sets in near future. I would like to purchase it ?