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“On the positive side, the workers were helpful when I had questions about international shipping. On the negative side, only two employees were working in the front, and I stood in line for about 10 minutes before receiving help. In comparison to other USPS locations, I would say this staff was more polite and helpful, and the wait time was about average.”
“Today has been really stressful and anxiety inducing-- bit of a mess. But when I go in, the gentleman here was so unbelievably kind, calm, patient, understanding, and helpful. Those other reviews really weren't kidding. They're so nice. Wish I lived closer so I could go more often.”
8:30AM - 4:30PM
5N431 Railroad St Unit 1, Wayne
Post Offices
“This is the best post office around! The employees are so friendly and helpful. They are also fast and efficient. I’ve never had a bad experience at this location.”
10AM - 2:30PM 3:30 - 5PM
226 Yorktown Shopping Center, Lombard
Post Offices
“Chris and the young man that works on Saturdays are the BEST! Both are very friendly and knowledgeable. Even if our when there's a line that get me in and out! Perfect location as well. They deserve 5 stars, but I gave 4 because we all need improvement. No one is perfect. They are THE BEST ON DECK!”
“Passport Service - We did passport for our kid here. Photo service is available. Friendly Staffs. Especially Dela was awesome! He helped us through out the process.Overall very good experience. Definitely recommend this facility for Passport services”
“A huge Thank you to Amber for helping us with our passports at our appointment today. She was quick and efficient handling our paperwork and taking our photos. Beyond all that, she was more than eager to help another family with theirs even though they did not have an appointment.
Thank you Amber you are awesome!!!”
“This is probably the best USPS location I have ever used. I am an online seller, ever since I start shipping from this branch, complaint about missing packages and delays had been reduced by a lot. The staffs are organized and helpful. It’s a small place and it gets busy but they do they best they can.”
“I had the pleasure of working with Gale on a package of mine that was having issues being shipped from my post office. She followed up with me everyday on updates and eventually got it worked out to be delivered. She was so great to work with, almost would'nt mind if another package was delayed going to her location! haha. Thanks again Gale!”
10AM - 12PM 12:30 - 4:30PM
6S404 Old Eola Rd, Eola
Post Offices
“Disappointed to see the 1 star review about the package being lost!
We use the PO all the time and have shipped hundreds of packages and never have had a problem not that it could not happen!!! Great staff and service!!!!”
8:30AM - 6:30PM
380 E St Charles Rd, Lombard
Post Offices
“I like this location because there is usually no lines and huge parking lot. Personal mail boxes are available. Handicap accessible from parking lot to the building.”
“I run a small business and run all of my shipping out of this Post Office. The staff is always available to help and having 24-hour access to an automated kiosk makes afterhours management a breeze”
“I went 5/7 to do the paperwork to get my son his passport. Michael was there to help. I noticed that he was like that with everyone that came in which was a great thing to see as not all USPS workers are nice( I have experience first hand the unwelcome feeling) .Thank you Michael for being kind!”
9AM - 5:30PM
1130 W Washington St, West Chicago
Post Offices
“Had to ship out hundreds of packages per day and they helped me through the whole process. Even sent daily pick up's at my work place. Very nice people and extremely courteous workers who go above and beyond.”
9:30AM - 4:30PM
528 Pennsylvania Ave, Glen Ellyn
Post Offices
“If you are in Glen Ellyn and you are looking for a place to mail something to someone somewhere else, go here or go to the other one on 757 DuPage Bvld. in Glen Ellyn.”
8:30AM - 5PM
5 S Washington St Ste 105, Naperville
Post Offices
“I've sent packages occasionally in the past two years at this location and always had good service. Since I rarely use the postal service, I usually had questions on how different kinds of mail service work. Each time the employees there answered my questions patiently and helped me find the best rate. The packages I've sent so far have all reached their destinations in the time frame promised.”
“Our local post office opens at 8:30am perfect for dropping off packages or in my case picking up a last minute card and gift card. The employees are always helpful and professional even despite being understaffed at times. I especially enjoy coming here because it is easy to find parking and be in and out.”
“My apt has a broken mailbox -picked up my mail from post office asked if todays mail would be in there -he told me yes -got home, it wasn’t. Went back later in day to see if it was there. The supervisor was in the front so the man directed me to her since he didn’t want to check… SHE WAS THE BEST! Went above and beyond she called my mail lady to see if she had mail for me and she did -she took my number and is calling me when she gets there, I am beyond impressed. She could’ve brushed me off but made my day because I really need this piece of mail today va waiting til Monday! Thank you so much”
“There was a little bit of a wait but once I was called Crystal had me taken care of in a flash. She was pleasant, efficient and knowledgeable. Thank you Crystal.”
“All my life I’ve dealt with carol steam post office..always rude people/clearly showing they hate their jobs so I expected the same level of energy at the Winfield location. Except to my surprise Winfield staff are really nice and very professional!. I made an appointment for 3 passports and Kyu was very accommodating, nice and thorough. The lady working next to him was also pleasant to everyone who came in to drop off mails or whatever.”
8:30AM - 5:30PM
108 W Schick Rd, Bloomingdale
Post Offices
“When I first walked in I was helped by a woman who was so rude to me I've never been there before and she offered me no help or information and let me just stand there not knowing what to do and then another woman came forward and her name was Bess and she helped me thoroughly and sympathized with how co fusing the return was. Bess is amazing and she is the reason I'm leaving a 5 star review! Thank you Bess”
8:30AM - 6PM
2670 W Lake St, Hanover Park
Post Offices
8:30AM - 6:30PM
757 DuPage Blvd, Glen Ellyn
Post Offices
“Every time I visit this location the employees are always friendly and helpful. It’s impressive knowing there’s always a ton of people there but they still remain helpful and friendly. This is a great location for USPS.”
8:30AM - 6:30PM
2 Plaza Dr, Woodridge
Post Offices
“I love this place. They are kind and patient. Customers can be abusive, but the personnel keeps their cool. They never rush you when it’s your turn. Thumbs up”
“I think it is Tonya who works frequently works the right counter? She’s always super sweet. Very helpful and wonderful to talk to. Star USPS employee.I have not interacted with others working the counter. I’m only there to drop off mail with prepaid labels. Never had any problems.”
“We had the best customer service at this location today for our passport appointment, which is solely what I am basing my review on. Denise was the one who helped us. She was very professional, efficient, and kind. She noticed that my passport photo (taken elsewhere) would likely not work and took a much better one for me. Did we have to wait for our appointment? Yes. But one look at the facility and it's easy to see why. The building is small, and the line is long. BOTH employees were hard at work the entire time and were courteous and patient. However, they are understaffed. The appointments take longer than what USPS says they will. These issues are not in the control of the employees at the front desk. To the employees...thank you for your hard work!”
9AM - 1PM 2 - 5PM
147 E North Ave., Glendale Heights
Post Offices
“This place has easy accessible parking lot iff the store. Spacious area with island and supplies ( for purchase) to prepare your package. PO box is available. Andrea was very helpful and friendly. Speedy service with no lines.PLEASE MAKE A NOTE-post office will be closed for lunch from 1-2.If you are picking up missed Package(s), please do not goto this location. All packages pick up at carol stream location.There is no access to printer here so please print your label at home. Cashier will not able to print your label however QR CODE is okay for her to accept it.”
8:30AM - 6:30PM
3900 Gabrielle Ln, Aurora
Post Offices
“Package stuck pending for a week, I'll give it until Tuesday to arrive on my doorstep to update the star rating of this review.EDIT - My package did in fact arrive on Tuesday, so I'll go to 4 stars. I hope this was just a fluke.”
“Absolutely brilliant service! Courteous kind & Considerate. My Donald Trump outfit arrived in perfect condition.TheBlond Trump hairpiece fits like a glove.just need to conquer the Trump accent now. Overjoyed Me ????”
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“This location is right downtown (historic building) and is one of the more sizeable in Wheaton. There was hardly a wait even though I visited during a rush period. The service was phenomenal and the postal clerk took the time to review my passport renewal materials and offered me all the mailing options so that I could make the best choice. Overall, excellent experience ? ?. Thank you!”