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March 2024 by Ms.A
Just seems like every time I try to use the ATM it has one issue or another. One day it’s not working and then next you can deposit funds. Not many PNCs around me and this is one of the closest.. unfortunate and inconvenient to say the least.
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January 2024 by Casey McAleer
It's not a bank, it's a financial center
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February 2023 by Chloe Simek
Mary Joyce (MJ) is the most amazing person and banker I have ever worked with. I would give her 12 stars if I could. She is always on top of her game and beyond helpful! Thank you MJ!
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November 2022 by Michelle
How do you have a bank that doesnt take money!! What is the sense of it even being open, waste of a drive and time
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July 2022 by Stephen Slattery
I'm 38, this is the best bank I have ever been to . Everyone is very friendly. The manager is amazing ?, she makes me feel so special and takes care of me like no other.. Thanks Mary Joyce for taking care of me ?.
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June 2022 by Kreshnik Dalipaj
Jackie is great!
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January 2022 by Andy Bustryk
I was always using this Location but now is horrible place no cash deposit inside no cash deposit like 100$ bills at Atm. Every oder day atm is full with money and can't deposit. Inside worthless help from people walking like zombie.... Not recommended this place for anyone !
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October 2021 by Michael Grezenko
Went to make a deposit at the ATM, did not return 11 of my checks. No Tellers to help. Cannot make a deposit AND did not return my checks.Absolutely horrible service, switching banks.
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September 2021 by Beata Wieczorek
This isn’t a bank anymore as there are no tellers but nowhere in the description does it say that when you search for a PNC bank. You cannot withdraw your money or make a cash payment to your credit card. This is 1st out of 2 locations I went to today! They try to save their money and can care less about customers. I’ve had my account with them for 20 years and will be closing it ASAP. Extremely disappointed. Just told me to go to another location.
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September 2021 by DEBORAH NANGLE
The Wheaton branch has one teller in the whole bank. No drive up and I was told they cannot deposit my money. What kind of bank is this?
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September 2021 by Summer 1
Poor customer service. This bank doesn’t take cash to pay for their mortgage …yes not kidding. What a joke of a bank!
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May 2021 by KyleTheDoc
Poor customer service. Branch manager didn't send out any of my information that was supposed to be sent out. One month later and I'm finding out they didn't do what they were supposed to.
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March 2021 by Gianna Pigoni
I have never been to a bank that bad! I walk in, no greeting and everyone was on their phone. I look around and they didn’t even look at me.No deposit slips.And the teller was awful.What has happened to customer service:( so sad!
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January 2021 by Earl Wengert
The best branch of the best bank, The customer service at this location is excellent, the help with security and other account service is top notch.
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September 2019 by Rick M.
I am relatively new to the area, having just moved back to Illinois from Texas, and was looking for a bank in the area, already having had a bad experience with a competitor around the corner. Then I located PNC, and found they had a promo online, which I enrolled. All was good until I encountered a small glitch in my direct deposit that I thought would affect the promo and my new relationship. Well low and behold, up stepped Jake Delort, the VP Branch Manager, and what could have been a HUGE problem, became one of the most rewarding and satisfying experiences I have ever had with customer service. This gentlemen was a first class professional, who gave me not only service and satisfaction, but a reputable and quality first impression. He should be recognized and rewarded accordingly, for I now view PNC as my primary institution, and look forward to a long and mutually beneficial relationship. Thanks Jake for going the extra mile, which truly made the difference, and a BIG win vs a tough loss of business ! You are truly what industry service is all about !! Keep it up !
