Naperville Running Company Wheaton is highly praised for its exceptional customer service and personalized attention. Customers appreciate the knowledgeable staff, including associates like Nolan, Erin, John, Julian, and Jake, who take the time to perform thorough foot scans and offer tailored recommendations. Many reviews highlight the store's ability to find perfect shoes for various needs, such as flat feet, foot pain, back issues, or specific activities like running or football. The staff is attentive to individual preferences, providing multiple suggestions and trying different solutions, including switching out insoles and shoes, to ensure comfort and relief. Customers with wide feet or mobility challenges also find the store accommodating. The store offers a good selection of insoles, shoes, and options for different foot types, with helpful assistance in choosing the right fit. Convenient parking is available, although accessibility from the front might be limited for those with mobility issues. Overall, the store is recommended for anyone seeking expert guidance and comfortable, well-suited footwear, leading to improved foot health and satisfaction. Many customers express their intention to return and recommend Naperville Running Company Wheaton to others, citing their positive experience and the relief they have found from foot problems.
The associate was very friendly helpful respectful and knowledgeable. He helped me find the right fit for the type and purpose of shoe I wanted. We talked about the issues I had with my feet and he chose different brands to try on until I my feet were in heavenly bliss.
July 2025
Great experience chatting with Kelly. Very informative and she was not pushy. Nice, clean and well organized store with a very good selection. I will return for sure.
June 2025
Great local business with knowledgeable staff and good customer service.
