-
October 2023 by Andy Ruenzel
Lady at pharmacy not friendly and lazy.i could tell the other 2 pharmacist were aggitated with her lazyness.the lady said 30 minutes and i waited an hour and she knew my prescription was ready and didnt even tell me poor service.i had to ask 2 times
-
September 2023 by M Montejano
My overall grade for Jewel-Osco is: CI’ve been shopping here since the 80’s. Therein lies the rub. This store has not changed much and new stores around the neighborhood are easily 4-10 times as big.This is not under the control of the store. I get it. The upside is they have great hours so that if you need an ingredient at odd hours, this place will most likely be open.I came in for lasagna noodles and found a very small selection. So, off to Caputo’s I went and found a monster pasta selection. Yes, a bit unfair.The checkout process always seems to take sooooo long. Again, mostly not under their control.So, it’s small. Selection is small. Checkout process not the best.But, they’re close by and they’re probably open.
-
August 2023 by Jennifer Wright
My three sons and I went to this location on 8/14/23. We got in line to check out and as children do my oldest son put the items that were his on the end of the belt, while he was doing so I got the item divider as there was another lady in front of us putting a couple last minute items on the belt. I made sure to hold the two items at the end of the belt so the woman could finish unloading. While holding my items back the cashier an older woman rudely starts screaming at my child “CAN YOU LET HER FINISH PUTTING HER ITEMS ON HERE” I paused and told her excuse me ma’am for one don’t ever talk to my child like that, two I as his mom noticed that the woman before was still unloading her groceries which is why I grabbed the divider, three it’s not uncommon for one to put items on the belt as those before finish checking out. I then proceeded to seek a manager to tell her about the rude cashier which is when I met Kathy the front end manager. I told her how upset and uncomfortable I was about the situation and felt I was treated as such because I am African American and her response was “oh she’s always cranky.” EXCUSE ME!!! Being a cashier is a customer service job you are face to face with customers, you need the right attitude to be a cashier especially with the customers who’s hard earned money keep the store in business!!!!! The whole situation pissed me off so bad that I will NEVER go back to this racist location EVER!!!!! This is not the first time something like this has happened to a customer of color I have visit this location a lot and have seen how customers of color are treated. Jewels please assist on this one because I plan to use my social platform to get the word out about this location and it’s racist employees.
-
August 2023 by Audrey J.
Be careful when you are thinking of buying seafood from the meat department at Jewels. I asked for 2 cod fillets and when I got them home and unwrapped them they had an awful small and were slimy. I took them back and they gave me 2 different ones. same thing. Each time they got the fillets from a foam cooler in a room off to the side of the meat department. I wonder what the health department would think of that. Finally I just gave up and threw them in the garbage. Never again!!
-
August 2023 by Brenda Leonard
Today I drove the distance and went to the jewell in Wheaton. I was so pleased. I entered the produce dept and was greeted by a very nice employee who explained why there were no cotton candy grapes. Then to the deli another employee with knowledge. There were helpful employees all around to help you. Unlike other jewel where you can't find anyone to help you. Good job people and please know a little help goes a long way. This may be my new shopping place.
-
July 2023 by Douglas Wiegmann
My family had planned a picnic in a nearby park, but forgot to order drinks. This Jewel was close. They had some no sugar flavor water on sale, great. I asked about ice, they said I could get it at checkout. Then I remembered we would need a container. I ask and was directed to the correct isle. I remembered many things we might need and the staff was courteous and helpful.I used to be a regular Jewel customer until the corporate executives decided that to be a loyal rewards program participant, you have to pay a fee. So much for rewarding loyal customers. Now I go to Jewel only for special occasions.
-
June 2023 by julia b
This store has excellent produce due to high volume of customers. Excellent customer service and knowledgeable staff. If you shoo the ads it's very affordable.
-
June 2023 by Austin C
Brianna really helped me out when it came to finding the Oreos. I swear I just couldn't find them and she went out of her way to help me out and get them. If it wasn't for her I don't know how my day would have gone! Like those Oreos really hit the spot.
-
June 2023 by Amie Ramirez
BAILEY in the deli department was absolutely fantastic!. I could not imagine working all by myself with such problems from customers. She was truly great and I wanted to share a review telling her thank you and keep up the good work!
-
June 2023 by Brian Leonard
The curbside pickup is awful. I checked in with the app and waited 25 minutes. The app has a button to call the store that doesn't work. Had to lookup the number and call the store. I was told and that I needed to call a different number listed on a sign that was around me. Got out of my car looking for the sign, called and waited some more. All together about 45 minutes for a curbside pick up. What a waste of my time. Terrible experience. Ruined some other frozen groceries that I had just picked up that were in my trunk.
-
June 2023 by Kathy Napolitano
Very nice people and helpful when you need to find a certain product
-
April 2023 by Johanna Karasi
Always good experience at jewel . Such nice people that work there. Just wish they had Tab soda back on the shelf.
-
March 2023 by rayrayz
very very awesome selection of food, very very personable crew, especially in the checkout lines, and more often than not fellow customers are as well, this is definitely my 'go-to' Jewel-Osco, very very satisfied I am
-
March 2023 by Jesenia Rosario
Found a cute little Unicorn/Pegasus (stuffed animal) for my granddaughter, on clearance for $5!!!
-
March 2023 by Lizabeth Garcia
My favorite grocery store, lots of deals. Friendly staff, fresh produce and sales floor is always clean.
