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March 2024 by Arthur Dean
The tax specialists are the best.
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February 2024 by Julie Hughes
Very personable and friendly. Put in extra effort to find ways to save me money.
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April 2023 by Fathy Azab
Worst Experience ever, I don’t recommend to any one !! Unprofessional managers
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March 2023 by Nicole Mielnikowski
I was able to file completely online and communicate with my tax preparer whenever i had any questions. I liked being able to upload my documents to my account and my tax preparer was able to get my tax forms ready quickly. I am very happy with the service provided
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March 2023 by Stephannie Zamboti
Last week, I scheduled an appointment via their online scheduler for 5pm on 3/9. Got a VM on 3/8 saying "they weren't able to confirm my appointment, so they moved my appointment up to 4pm." Called them back immediately and no one answered.I called today (3/9) to keep my original appointment at 5pm (since I work until 4:30pm) and they said that I would have to reschedule for another day.I stated I'd like to keep my original appointment since that's what I scheduled. The receptionist said that "I could walk in at 5pm and wait until they closed and I still wouldn't have anyone help me."What kind of customer service is that? Garbage. I'll never go back to this H&R Block and I'll make sure none of our friends and family do either.
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April 2022 by Gina Wilberschied
Very nice and explained everything to me.
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March 2022 by George Johnson
This was the first time I've gotten return in a couple of years. Thomas was excellent in the whole process was very efficient
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March 2022 by Rebecca Letteri
This review is only for the hold music. Please fix or change your hold music, there is really heavy static.
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January 2022 by Nathan Tufano
Missed some items on my return. Provided me with a wholly innacurate tax document. I certainly did not use them, but they pressured hard to make me pay anyway. I checked a free tax tool and got a better return, verified. This was very surprising. HRBlock didn't care all that much about my experience.There are some amazing agents who will do everything right for you, but I did not get close to that agent.
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April 2021 by Susan Bebee
My taxes were done in a timely and professional manner.
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April 2021 by Melissa Dichtl
No help where the other Wheaton wa amazing
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April 2021 by Curtis
Ease of working with a Block professional and her knowledge of tax laws
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April 2021 by Sandra Peterson
Second time in last three years where my appointment was cancelled. This year, I dropped off my tax paperwork and was given an appointment and received a text confirming the appointment when Carol Minix would actually prepare my taxes and call me as necessary. Well, I called after two 1/2 hours an talked to Carol. The appointment was gone...not on record. Another year, my appointment was given away so that the manager who dropped in could talk to Carol. Not a good way to run a business. I have been an H&R Block since about 2000.
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April 2021 by Louise Young
We have never had an issue with my taxes and we like working with Kaye
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March 2021 by Gerald Kreitner
My tax preparation is relatively easy to do. Tom Sullivan worked very efficiently and completed my work in the shortest time I remember over several years.
