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March 2022 by Todd Samuel
My whole family has Been dealing with Gene plumlee insurance forever. Sharon and Michelle are the absolute best to talk with. Any problem insurance related there always there for me and always leave me happy having them as my agent. If you own a house or car or anything of value, your far better off having state farm behind your back when something happens than any competitor out there. Trust me
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November 2021 by Florence Nogaj
Office staff replies efficiently and effectually. We have been well served by this agency.
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October 2021 by Michele Tofteland
The staff is very efficient, helpful, and pleasure to work with. I highly recommend this office.
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October 2021 by Tim Tofteland
The staff is very professional very informative. They really helped me save money.
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August 2021 by Kristen Trentadue
Love this office and the super nice woman there. Very professional and helpful. Very knowledgeable and kind.
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August 2021 by Tuck
Great friendly staff and always willing to help, they are really like a good neighbor!
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November 2020 by Doug Cameron
They are the best.
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November 2020 by Viv Stevens
This State Farm office is really nice. My family's experience has been fantastic for four years now. Michelle Tofteland is very helpful and kind.Thank You for your personalized service.It's amazing!
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October 2020 by Dara Randerson
A friend recently referred me to this office due to their personalized customer service and attentiveness to customer needs. The agent who answered the phone was courteous and responsive to my numerous inquiries because I really don't understand the insurance vocabulary and find it quite confusing. She explained in detail the coverage and payments in a simple, factual manner. I then followed up with a few scenarios to understand the deductible and coverage a little better and the agent was very patient explaining for the second time. This agent was knowledgeable and knew how to explain the information clearly.
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October 2020 by Dani Trentadue
Love this office and the super nice woman there. Very professional and helpful. Very knowledgeable and kind.
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October 2020 by Anna Schwein
I have used this agency for years and their staff is fantastic. Anytime I have a question, they respond immediately. We moved to another state and I miss Gene Plumlee's staff! I highly recommend this office.
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October 2020 by Craig Tucker
Great friendly staff and always willing to help, they are really like a good neighbor!
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October 2020 by Jesse Clark
Working with Sharon and Gene is always a pleasant experience!
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September 2020 by Aletta Barnes
I cancelled a policy and 2 weeks later got a bill (online). I called asking why this is the case asking for ANY confirmation in writing (a date for cancellation, a date something was put in the mail, literally anything..) and this girl was like crying it sounded like. I was not like mean just slightly annoyed. If basic questions put you into tears, find another job...
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December 2019 by Michael Laboy
My experience wasn’t with Gene himself which is unfortunate, but not one to complain about.My 1/5 stars is simply due to the lack of professionalism & general rudeness of his receptionist.Your reception reflects the overall demeanor of your business. In my short encounter with her about a business proposition, which happens in any industry, I was greeted with malignancy & an “I don’t have to tell you anything” after I had asked a simple question.
