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February 2024 by Kevin Flynn
Excellent service on a custom glass top for a vintage nightstand. Cut and beveled correctly. Reasonable price. 5 stars!
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December 2023 by Lee Leonard
Great staff. Found what I needed and ordered it. Worked perfectly.
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October 2023 by Dan Lange
Everything went very smoothly. They were very helpfulwith the ordering process (glass tops for my desk andnew office file cabinet). They were also extremely helpful"wedging it" into the back seat of my car. 5/5 stars!
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May 2023 by John D
I broke an old metal frame basement egress window pane and Carlson repaired it no problem at a fair price.
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January 2023 by Nicholas C.
I ordered a glass table top and was very satisfied. The staff is friendly and professional.
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August 2022 by Joe S.
We placed our order for a glass table top on 4/22, and dropped off a template we made per Carlson's directions. The kitchen table is 36 1/4 inches by 58 1/2 inches with 4 rounded corners (2 inch radius), and had been recently refinished. We had some issue making the template because the paper was not big enough, so we had to cut and retape it to get the right width. We asked for 38 inches by 62 inches, but got a piece 36 inches by 60 inches. We were told to expect the top in 10 to 14 days, but in reality it took over 4 weeks. We called twice and were told it would be ready in a few days each time. We picked up the top on 5/26, and when we placed it on the table, it was not long enough, and two of the corners were not cut properly. We phoned Carlson, and they said they would redo the top. It turns out they can actually do the template for $35 (we talked to them twice before we ordered, and this was never told to us). So we opted for that (plus they would discount their delivery charge and do both for $40) and one of their staff came out on June 1st and made a new template. We were told the new top would be expedited and only take a few days, but the new top was delivered on 6/21. Unfortunately one of the corners was still off considerably. At this point, Carlson said they could not remake the top correctly unless they had the table top in their shop. In the end, they refunded the $40 charge for the template making/delivery and left the second top with us.
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August 2022 by Earl Lizotte
Only place in the area that had a snowblower in stock. Super friendly service. Helped out getting it into my car. Didn't want to fit anywhere.
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August 2022 by Tracy Toth
Our glass top patio table shattered when the wind blew over our umbrella. After many attempts to find replacement glass for a table that was part of a set, we finally found Carlson. Simple and straightforward, great phone personnel, delivery and reasonably priced. The best part was the day of delivery I asked my husband if the delivery person ever showed up. He did not know. However when I looked in the back yard, the glass was set into the table frame along with our umbrella! Exceptional customer service! Thank you Carlson!
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July 2022 by Pete L.
Started off setting the appointment with someone on phone who had attitude. The estimator was very good and helpful. I received a quote in email a few days later for repairing my windows. I then asked to see a quote for full replacement of all windows, they sent a quote with two windows missing. I followed up a couple times and tried to clarify, but they seemed very confused for some reason and never sent me the full quote. Going somewhere else.
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January 2022 by Nicole C.
Was so pleased with the quality work, speed and great customer service!!! Josh was excellent on site and Tia was a pleasure to work with on the phone! Thank you so much!
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November 2021 by Desnne A.
How disappointing dealing with Carlson glass. To bad since I am all about supporting local small business. Wanting to replace the glass in my cabinets I received a quote for the job only to find out that the work to be done wouldLou be considerably more expensive. I wish they would have just told me they did not want my business. Very unprofessional. I will be going elsewhere to have the work done.
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October 2021 by Harold Austin
Lots of helpful people here! Really good barbecue section. Not much in the way of wood, except for dowel rods, but that may be true of Ace in general.
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September 2021 by Warren W.
I've used this company in the past, but this time for what I was told was a very difficult repair. I had two full glass insulated doors where the seal of the glass had failed. To complicate the repair, the glass had divider grills on both sides that had to be salvaged and reapplied. The door supplier told me that was impossible. Carlson said that they could do it. They did both doors with no drama or excuses---PERFECT! These guys are real pros. If you have a glass issue, call these guys.
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June 2021 by JoAnn C.
In May I had a patio door that shattered. Carlson Glass had previously replaced glass for me and I was pleased with the result so I contacted them again. Brian, Sales, was excellent to work with and Josh, intaller, was so efficient, professional, and conscientious. When he left, you would never know the glass was replaced. No paint touch up needed at all. Very happy with Carlson Glass & Mirror! AND, that is coming from a perfectionist!
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March 2021 by george bonner
i have been a customer for 20 years .old fashioned ,good service.they cut my glass while i waited . thanks
