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February 2024 by Josh Valentino
annoying robot picks up call, just want air in tires but your pump has been broke forever...
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January 2024 by Adriana Dávila Verdesoto
I'm a few months late with this review but I just had to stop by and make sure to let everybody know that these guys are AMAZING! A while back I was having issues with my battery and I had no idea where to start. Even though I live really close by, I hesitated bringing in my car because people kept telling me that it would be ridiculously expensive and that it might not be worth it in the end. My, oh my, were they wrong!!! DJ kept in constant communication with me throughout the whole ordeal, everyone was extremely kind to me, and to top it all off, after I declined their suggestion to change the starter and opted to leave knowing full well I might not be able to start my car and ended up getting stranded at the gas station next to them (Cassey's on Roosevelt), they sent someone over to give me a hand right away!!! Believe me when I tell you that DJ went above and beyond to help me with all my car issues and he made sure that everything was running smoothly before returning my car back to me. I'll keep coming back! You can't put a price on peace of mind! 100% recommended :)
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January 2024 by gerard keefe
Honest and professional!The only place I bring our vehicles for service.
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January 2024 by Joseph D
The lady at the front desk was perhaps the nicest representative I've met. She sold me on the classic membership. And she was extremely personable, knowledgeable and friendly. I don't remember her name, but she was the one with lovely pale hair and kind eyes.
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January 2024 by Megan Harty
I have been going here for years and unfortunately after last visit I will not be returning. I spent over $1600 to fix my old car because they told me "it is in great shape besides that". Not even a week later the check engine light came on and I finally got it looked at (elsewhere) and the catalytic converter is out. So now I am stuck because I can't get that fixed for emissions AND I am out $1600 that could have been used as a down payment because of following their advice. Don't trust them they will say anything to get your money
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January 2024 by Mark Long
Sue at the customer service desk could not have been more helpful, friendly, and nice! She made getting and international driving permit a breeze!
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January 2024 by Megan H.
I have been going here for years and unfortunately after last visit I will not be returning. I spent over $1600 to fix my old car because they told me "it is in at shape besides that". Not even a week later the check engine light came on and I finally got it looked at (elsewhere) and the catalytic converter is out. So now I am stuck because I can't get that fixed for emissions AND I am out $1600 that could have been used as a down payment because of following their advice. Don't trust them they will say anything to get your money
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January 2024 by Christopher Nguyen
Went in for a standard oil change, check-up, and wheel alignment, being it would take 1.5 hours "at most". Unfortunately, it extended to 3 hours with no updates. The only interaction during the 3 hours period was a sales pitch for insurance. Felt my time wasn't respected, and communication was lacking. Won't be returning with my cars.
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January 2024 by kathy dunn
Great service!
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December 2023 by Dan W.
Our Audi Q5 check engine light came on and we decided to take it into AAA based on a neighbor's recommendation. We dropped it off at 1pm on a Tuesday and was told they would run the diagnostics that afternoon and get back us. We then were told numerous times over the next six days that they were working on the thermostat, water pump, this and that and it would ready soon. Then it wasn't. Then they needed to order a part and after a full day of having the new part determined it was the wrong part. In on Tuesday at 1pm, out on the following Monday at 5pm with this excuse and that excuse. Dave, the manager, did apologize but for us, we'll go back to Gear Head in Glen Ellyn. Not worth the headaches and broken promises.
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December 2023 by Samantha Mannion
DJ did an excellent job diagnosing an issue with my car and ensuring that it was taken care of properly. He explained everything to me in detail.Service: General repairs & maintenance
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December 2023 by julian kay
The best place ever, went in for an international driver license, super helpful extremely professional, they where done in less than 5 minutes, very polite they are just awesome!!!!!!
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November 2023 by Just Me checking in
Honesty is rare these days , these guys hit the mark and I love the fact they send me a digital inspection with actual photos of issues and potential future issues with my vehicles!The 3 year 36k mileage warranty on repairs is amazing!Thank you AAA Wheaton!
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November 2023 by Yang包包
This is a great place. Friendly staff and professional workers. They helped me identify the car’s problems fairly quickly, without an appointment. They gave me free recommendations of what to do. They even pumped the tires for me, for free. Awesome place!
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November 2023 by William L.
This generally do a very good job and have been able to squeeze me in without an appointment for normal maintenance like oil changes brake inspection and other routine work.
