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June 2024 by Ryan Miller
I never thought I'd feel compelled to review a gas station but here we are.
This place is the worst place on Earth. Like, unequivocally, one would be hard-pressed to find another gas station that could even come close to rivaling just how terrible it is here.
Note: I go on my way to work at ~5:30am every morning. Here's some things of note:
1.) MOST of the cashiers are outright rude. I'm sure it's hard to staff this early, but I mean, it's bad. Really bad. And I totally respect what front-facing workers do and put up with, but this is truly something else.
2.) Their coffee machines (as in, all of them) have been down for a FULL WEEK as of writing this.
3.) Their gas pumps never have receipt paper. Nor does their tap-payment option work despite being present on the pump. Honestly, their pumps go down more than anywhere I've ever frequented, too.
4.) They removed their breakfast-sandwich warmer last week and seemingly do not have a microwave.
This place was super convenient for me and I was fine dropping $20 dollars a day for the convenience, but never again. It stops today. I'll leave earlier in the morning simply to go out of my way to get elsewhere.
This place... is the worst.
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March 2024 by Sporting Clays
Bathroom is always closed. Probably too lazy to clean them
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December 2023 by Max FM
Half of the pumps closed
The other half says pay inside ?
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December 2023 by R M
Half of the pumps closedThe other half says pay inside ?
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November 2023 by Michelle Petersen
Clean gas station.
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October 2023 by Hex Jager
Good customer service
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August 2023 by Preston Wideman
I was there earlier this evening. Now I've been going here for long time. But today was the most rudest time I've ever seen an employee treat a customer including myself. Apparently the lady was not happy about being work today. The customer in front of me was trying to talk to the lady about his transaction and she for some reason was being really nasty to him. So it was my turn. I asked for 25.00 on pump 14. She asked me was that it in areal nasty tone. I'm like yes. I proceeds to pay, and I guess the computer was taking longer than she had patients for. She asked me what did I do wrong, in real nasty tone. So I said nothing. She turns her back to me and said your done next customer. No receipt or anything. Just real nasty. I won't be back. I'm not going to pay to be treated like this.
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July 2023 by Windy City
The Shell refused to provide the paper fuel receipt which was needed for my accounting ?
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July 2023 by Kim Hoehler
Sadly we have been denied a propane exchange at this location 2 times this weekend. Once Friday night and once just now Saturday afternoon. The young lady Friday told me I had to wait, which was fine - finish up with the people in line. I waiting outside like always and she came out a little while later for a smoke but then rolled her eyes at me and walked away when I asked if she was ready. Today I was told by a different lady that she’d had already done 11 exchanges today and her back hurt. She got mad at me slamming her hand on the counter when I was upset. I was more the. Willing to lift them for her. For 15 years I have been exchanging my tanks here but not anymore.
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May 2023 by Don Juan
Some of the time the pumps do not work and as of April 2023 gas prices have been extremely accurate.
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February 2023 by mukkaram attarwala
The owner puts up incorrect prices to cheat its customers to come there. Everytime I go there prices are .25 cents higher. This station should be reported to bbb for cheating its customers
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November 2022 by Matthew Cerutti
Usually have what I need, store clerks are NOT very friendly
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September 2022 by Matthew Hejna
Today, most pumps out of service, gas pump handles torn off and lying on ground, pump fronts open, all garbage cans overflowing and windshield bins dry/empty. What a dump.
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September 2022 by Craig Skala, Jr.
The pumps at this location are out of service more than they're in service. You will also lose any Shell rewards that you have if the pump fails after you swipe your rewards card.
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November 2021 by Vanessa Bermudez
This was my go to gas station until today (10/27/2021) I went as usual to pump gas and when I insert my card to pump 16 to be exact the machine said go see cashier then said authorization was complete, but when I took the card out it went back to ask me to pay. Tried again on pump 14, said the same thing.Thought that was fishy, checked my bank account and there was a hold on my card for $39 but it had the last 4 digits of someone else's card which i assume to be the previous persons. I never pumped gas, my car's tank is still empty. When we went to the cashier to talk about the issue he accused us of lying even though he stated that the amount that was put on hold for my card was how much the last car that used that pump paid. He said we couldn't help us with anything as a manager was not on duty. I felt robbed honestly
