9:30AM - 6PM
210 E Chicago Ave, Westmont8:30AM - 7PM
4 E Ogden Ave, Westmont“This is no doubt THE BEST location I’ve ever been to. The owner has trained his team well. The staff are always professional and attentive. I appreciate the service with a smile. I’ve been in the store when there have been a lot of customers and they still manage to keep everything flowing. Jacky and team, keep up the great work!”
8:30AM - 6:30PM
1042 Maple Ave, Lisle“Ana was terrific she did everything for me in a timely and efficient manner. She was very friendly and greeted me as if she knew me. Being from Virginia this is very nice to see in this area since most of the service personnel in this area from what I have encountered are very unfriendly and make you feel like you have done something wrong. I would recommend her and this UPS store to everybody. Go see Ana!”
9AM - 7:30PM
398 W Army Trail Rd Ste 124, Bloomingdale“I love this place. I’ve had to ship out a bunch of packages recently and they have been nothing short of helpful, courteous, and efficient. Really appreciate the employees here as they’re very nice.”
8AM - 6:30PM
106 Calendar Ave, La Grange“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
8AM - 6:30PM
6688 Joliet Rd, Indian Head Park“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
8:30AM - 7PM
242 N York St, Elmhurst“All of the employees here are so helpful with all the services they provide. They are efficient and knowledgeable. I highly recommend visiting this UPS city centre store in Elmhurst!!”
“Every time I go into my local UPS store it is always a pleasant experience. They are able to assist with whatever you need. Helpful and friendly. No complaint here...”
8:30AM - 7:30PM
747 E Boughton Rd, Bolingbrook“We had a great experience with Lilia at this location. She was attentive to our concerns and was able to assist us with the changes needed. We definitely recommend this location and Lilia's services. Thank you again for going above and beyond!”
“I had a wonderful experience with the UPS store 1212 S Naper Blvd Suite Naperville IL 60540.
The staff there are extremely helpful and responsive.
I would especially like to thank Lucy Mackey in particular.
She went out of her way to regularly keep me updated about my return packet and personally picked up my return courier from my home when I was away and held it for a week.
I am so thankful for the service render to me.
Best wishes
Chetan”
8:30AM - 7PM
2206 N Main St, Wheaton“I received excellent service from the two young men at the counter. They were patient, compassionate, and helpful as I figured out how to complete my two Amazon returns, as well as ship an additional package. well, the cost to ship the package was more expensive than using the US Postal Service, they quickly and courteously helped me check off another item on my to do list with a smile.”
8AM - 6:30PM
3 Grant Square, Hinsdale“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
8AM - 6:30PM
3013 S Wolf Rd, Westchester“It's heartbreaking to see how such amazing, patient, and kind staff have to deal with such unbelievably hot headed customers. Most of the time there's only ever one or two of them taking on so much. All of them deserve whatever bonuses ups has to offer!!!”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
“The guy that attended to me was very polite and ready to fulfill my needs , am ready to refer more customers to your store and thank you . I was treated like trash at the near bye post office yesterday . Keep your services and you will get all the USP customers . Thank you again for your service ? ?”
8:30AM - 7PM
900 Ogden Ave, Downers Grove“The owner / manager is extremely helpful and very customer focused. Always willing to help and I love coming here even if it's a littlemore expensive. A+++++”
8:30AM - 7PM
1244 State St, Lemont“I went to this store today to have several items return shipped. I screwed up on my end in not having the correct bar codes. Abby was super helpful in getting my mistakes corrected. Thank you Abby for your patience :)”
“I am so grateful to Kalysha at this UPS store for taking the time to make sure that our posters printed clearly and cleanly. She worked with each file to ensure they would print correctly, making sure the finished product looked great. She had them ready when she said they would be and communicated with me so I was reassured the order would be ready when I needed it. I highly recommend this UPS store and am grateful for their excellent customer service.”
8:30AM - 7PM
551 Roosevelt Rd, Glen Ellyn“I came here for packing and to ship my picture framr package to newyork, they packed it good and it reached safe with no damage.Thankyou so much they are very kind”
“I’ve only had good service here, and I’m fairly regular. It’s usually a rude customer who reflects what they feel is rude; seeing themselves in the mirror. I’m super friendly, upbeat, and understanding; this generates good service, folks.”
“I used an FP postage meter while I worked at an incense factory in Chicago. It made adding postage to a stack of letters really simple and saved a lot of time manually stamping. I wish I had one when I was an intern at church!”
“I was a customer for 11 years. Aviv and Tammy are an incredibly helpful couple who will go out of their way to help you.
Even before I moved to the area, when I contacted them by phone, Tammy was incredibly helpful setting up a mailbox for me and my parents.
On day 1 in Westmont, I lost my wallet during the chaos of the move, and Aviv and Tammy went out of their way to help me retrace my steps. They even pulled up security footage so I could check for my wallet both in the store and in the parking lot.
And finally, on the last week of my move out of Illinois, one of the most stressful periods of my life, both Aviv and Tammy went above and beyond. They helped me package some bulky items that wouldn't fit in my car or in the cargo container (this was a joint effort that involved quite a bit of muscle), offered me different options for rentals that in hindsight would have saved me money, and were just there for me with support and reassurance to the very last day.
Thank you, Aviv and Tammy.”