-
February 2024 by Samantha Bondi
Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.
-
May 2023 by Nolan Sanchez
This USPS is awful. How many times can you make this a horrible experience? Opposite of warm, welcoming or helpful. Steer clear and go to the Hinsdale or La Grange location.
-
March 2023 by James M.
Absolutely disgraceful service. I was there on a Monday morning when a postal worker named James was berating and talking down to an elderly black woman in front of me. You could really tell he was on the verge of calling her the N word, but held back knowing his pension was on the line. I snapped a photo of his badge and told him he shouldn't talk to people like that. He said, it's because of "them" that the lines are so long. Absolutely disgusting behavior.
-
March 2023 by Whitney S.
Would give no stars, if possible, which is a bummer since I live in Western Springs. Incredibly unhelpful and rude staff. Avoid this location if at all possible.
-
June 2022 by Megan Hubiak
had a prepaid package I had to drop off and I was in and out in less than 2 minutes. staff was friendly and welcoming. everything looked neat and organized; way better than the USPS in my town
-
April 2022 by J Evans
Thanks Keep up the good work
-
April 2021 by Erik H.
Western Springs post office is great. I went there to get information on applying for an expedited passport renewal. On both occasions, when I first went to confirm information and get an envelope and then when I went to mail the completed package, the staff was very helpful, took the time to help me, and were also very knowledgeable about the process. This was very helpful to me. I will continue to go to this post office for anything that requires a little more human touch and postal expertise.
-
January 2021 by Kathleen N.
Western Springs (Timber Trails) service is AWFUL. Countless times mail doesn't show up. Thouroghly fed up!!!!
-
February 2020 by Valarie Reed
I have been to this location twice and they didn't have stamped envelopes and I was told today they didn't have loose stamps either!!
-
September 2019 by Jennifer Schaller
I drive to Lagrange or Hinsdale.
-
August 2019 by Ishak Johnson
Good location. Helpful staff
-
March 2019 by Sleepless Scribbler
This is the best post office in the area. The staff is very friendly and helpful, and they've just redone the street in front to provide more parking places. Now, I think there are more parking places very nearby than at any nearby post office. A+++ to Jolly, Jim, Bryant and the rest of you! Thanks for all the help and pleasantries through the years!
-
November 2018 by Merritt Wentz
U.S. Post Office....same wherever you go.
-
June 2017 by Francie Novak
Short lines, friendly workers
-
April 2017 by Neal U.
Awful. And that's using the Post Office standard which is low to begin with. Constant problems with mail delivery. Misdelivered mail. Mail left sticking out of the box in rain. Small packages left out on the step, out in the rain, when the screen door is unlocked and could receive them. Mail crushed and torn when pushed carelessly into the mail box. Simple, basic stuff. Same continuing problems for years. Complaining does no good. Constant turnover of people from top to bottom, which is probably at least one of the reasons for these problems. Unfortunately, there is no alternative.
