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January 2024 by Erica Smolinski
Great service and reliability!
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January 2024 by Omar Guzman
Lorrie was great in providing the most competitive insurance policy I could find!
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January 2024 by Gabriel Misarti
We found Matt and switched our insurance to State Farm about 9 months ago. Matt and his team have been accessible, helpful, and a pleasure to work with every time we’ve reached out, which included setting up insurance across vehicles and various properties, dealing with an accident, and adding a 16 year old new driver to our policies. We’ve been “high maintenance” clients, and Matt and his team have come through for us every time! Highly recommend!!
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January 2024 by Dreday ThedetailGeek
Lori always been helpful and assisting when I've called for something, also Matt has been great when she's not available in the past overall Matt's teams is awesome and highly recommend anyone to do business with them
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January 2024 by Jennifer Brubaker
Lorrie has been very helpful in getting us fair home and auto rates when our rates with a previous company increased. New customers but very happy.
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December 2023 by Annie Tandy
Matt is so helpful and friendly! He is always available to answer my questions and I'm happy with the rates he provided for me. Highly recommend!
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December 2023 by Teana Stocco
Matt and his team are fantastic! Great communication and follow up. Very helpful office. We are happy to have found them.
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December 2023 by Shane Murphy
Matt and Lorrie have been great to my wife and I for all of our policies. Responsive, detailed, knowledgeable and always willing to walk you through each policy.
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December 2023 by Stephen Millham
We moved into Illinois as 45+ year State Farm customers from another region and are very impressed with Matt and Lorrie's willingness to help us with all of the policy transfer work and integration into our new home state. They are proactive, smart, kind and willing to take care of any insurance issues that arise. They made our move seamless.
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November 2023 by Evan Kriz-Knight
Matt was easy to work with when we were closing on our house. We had to change insurance companies- to State Farm - shortly before closing and he helped us out fast!
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October 2023 by Paul Cushing
Lorrie, the agent I worked with at Matt Gross agency was very friendly and helpful. She was upfront with the quotes and explained things in detail.The rates were a little better so that was good but what I really liked was working in person with the same person rather than talking to a different person every time like at my last agency.If your rates went up with another agency I’d give this place a try.
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August 2023 by Holly Berens
I have been working with Matt’s office over 15 years. I have never had a single problem, even when filing a claim. Lorrie really knows her stuff. She is always responsive, kind and helpful. Definitely a five star agency!
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August 2023 by Ann Rohaly
Matt replaced my retired insurance agent, who I worked with for 30 years. I have been extremely pleased at with Matt and his level of responsiveness and direction. He has an excellent office team who provide timely and helpful support. I highly recommend.
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July 2023 by Gregg Reynolds
We really appreciate Matt & Lorrie, the service has been top notch. Always ready to help with our needs as well as taking time to explain the details with patience. And that's professionalism, thank you! Gregg& Debra
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July 2023 by gary rochowiak
I have been dealing with the Statefarm agency in Western Springs for well over 50 years. Home, cars & suplimental insurances. There has been several agents, but the one constant is the girl (Lori) at the front desk. She is phenomenal.
