“I went to the Westchester branch and the manager helped me with debit card issue .At the same time recommend a loan to payoff credit cards and save on interest payments .They were killing me. I applied for loan and was approved thankyou sir. This is a great bank for all your needs”
“I previously gave this branch a one star because of how slow the lines were, but there have been major improvements and now I only wait five minutes before being seen!”
Open 24 hours
2121 S Mannheim Rd, Westchester“This is my local bank.The staff is very friendly.Longer lines than usual but that is expected due to covid 19 so shouldn't be surprising.ATM needs to be replaced because it's always down so the people who complain about wait times can actually use this machine to avoid waiting in line for people who take their sweet time in the drive up!!! Observed a customer take over5 minutes to send in their transaction, annoying but if the ATM worked I wouldn't be in line with some slow unprepared customers! Fix or add another ATM!!”
Open 24 hours
11000 31st St, Westchester“I've been with this bank for almost two months and I am very happy. I was able to open an account online, and go from there. All of the tellers are very pleasant and professional. I always have tons of questions, being a new customer, and everyone is patient with me. They pretty much go the extra mile and I appreciate that. I've yet to stand in a long line or wait in a long line in the drive thru. The lobby and waiting area is always clean, and there are plenty of seats in the waiting area. Coffee, water, tea is available as well as hard candy for the kids that may come in with their parents. I also like the fact that this branch is open until 6pm (one of the deciding factors for me opening an account with them). The only downside to this location is the parking lot. It's pretty small for a national bank; and the spaces are very small and close together. I did have to drive around about 3 times once because there weren't any spaces available on a Saturday afternoon. If there was a bigger parking lot, or an additional parking lot nearby, this location would be perfect.”
9:30 AM - 4:00 PM
11000 31st St, Westchester“I've been with this bank for almost two months and I am very happy. I was able to open an account online, and go from there. All of the tellers are very pleasant and professional. I always have tons of questions, being a new customer, and everyone is patient with me. They pretty much go the extra mile and I appreciate that. I've yet to stand in a long line or wait in a long line in the drive thru. The lobby and waiting area is always clean, and there are plenty of seats in the waiting area. Coffee, water, tea is available as well as hard candy for the kids that may come in with their parents. I also like the fact that this branch is open until 6pm (one of the deciding factors for me opening an account with them). The only downside to this location is the parking lot. It's pretty small for a national bank; and the spaces are very small and close together. I did have to drive around about 3 times once because there weren't any spaces available on a Saturday afternoon. If there was a bigger parking lot, or an additional parking lot nearby, this location would be perfect.”
“I went to the Westchester branch and the manager helped me with debit card issue .At the same time recommend a loan to payoff credit cards and save on interest payments .They were killing me. I applied for loan and was approved thankyou sir. This is a great bank for all your needs”